Tips on How to Resolve AES Fatal Errors

February 21, 2018

Tips on How to Resolve AES Fatal Errors

When a shipment is filed to the AES, a system response message is generated and indicates whether the shipment has been accepted or rejected.  If the shipment is accepted, the AES filer receives an Internal Transaction Number (ITN) as confirmation.  However, if the shipment is rejected, a Fatal Error notification is received.

To help you resolve AES Fatal Errors, here are some tips on how to correct the most frequent errors that were generated in AES for this month.

Fatal Error Response Code:  624

Narrative:      Schedule B/ HTS Number Outdated – Cannot Be Used

Reason:          The Schedule B/ HTS Number reported is no longer valid in AES.  

Resolution: The Schedule B/ HTS Number reported on an EEI cannot be outdated (i.e., expired).  Compare the Estimated Date of Export to the Begin and End date of the Schedule B/HTS Number reported.

Verify the Schedule B/HTS Number, correct the shipment and resubmit.

To view the Schedule B Search Engine please visit:
https://uscensus.prod.3ceonline.com/

Fatal Error Response Code:  650

Narrative:      Quantity 2 Cannot Exceed Shipping Weight

Reason:          When the Unit of Measure 2 is KG (kilograms), Quantity 2 cannot exceed the Shipping Weight.

Resolution: Verify the Unit of Measure 2, the Quantity 2 and the Shipping Weight reported, correct the shipment and resubmit.

For a complete list of Fatal Error Response Codes, their reasons, and resolutions, see Appendix A – Commodity Filing Response Messages.

It is important that AES filers correct Fatal Errors as soon as they are received in order to comply with the Foreign Trade Regulations.  These errors must be corrected prior to export for shipments filed predeparture and as soon as possible for shipments filed postdeparture but not later than five calendar days after departure.

For further information or questions, contact the U.S. Census Bureau’s Data Collection Branch.

Telephone: (800) 549-0595, select option 1 for AES

Email: askaes@census.gov  

Online: www.census.gov/trade

Blog: blogs.census.gov/globalreach