Tips on How To Resolve AES Fatal Errors

fatalerror

Tips on How to Resolve AES Fatal Errors

October 24, 2016

When a shipment is filed to the AES, a system response message is generated and indicates whether the shipment has been accepted or rejected.  If the shipment is accepted, the AES filer receives an Internal Transaction Number (ITN) as confirmation.  However, if the shipment is rejected, a Fatal Error notification is received. 

To help you resolve AES Fatal Errors, here are some tips on how to correct the most frequent errors that were generated in AES for this month.

Fatal Error Response Code: 110

Narrative: State of Origin Unknown

Reason: The U.S. State of Origin indicated is not valid in AES.

Resolution: The U.S. State of Origin Code must be a valid two-character U.S. state, territory, or possession code (i.e., any USPS code).

Verify the State of Origin, correct the shipment and resubmit. 

Fatal Error Response Code: 572

Narrative: DDTC Registrant Expired  

Reason: The DDTC Registration Number reported is not valid in the AES at the time of export. 

Resolution: When the License Code/License Exemption Code indicates a Department of State – Directorate of Defense Trade Controls (DDTC) license (SAG, SCA, S00, S05, S61, S73, S85 or S94), the DDTC Registration Number must be reported.  

The DDTC Registration Number must be valid in the AES and cannot be expired at the time of export.                

Verify the DDTC Registration Number and the Estimated Date of Export, correct the shipment and resubmit.

For further assistance, contact the licensing agency.  The Department of State - Directorate of Defense Trade Controls / DDTC Help Desk can be reached on 202-663-2838.