Tips on How To Resolve AES Fatal Errors

fatalerror

Tips on How to Resolve AES Fatal Errors

September 22, 2016

When a shipment is filed to the AES, a system response message is generated and indicates whether the shipment has been accepted or rejected.  If the shipment is accepted, the AES filer receives an Internal Transaction Number (ITN) as confirmation.  However, if the shipment is rejected, a Fatal Error notification is received. 

To help you resolve AES Fatal Errors, here are some tips on how to correct the most frequent errors that were generated in AES for this month.

Fatal Error Response Code: 331

Narrative: Ultimate Consignee Country Unknown

Reason: The Ultimate Consignee Country code reported is not valid in AES.

Resolution: The Ultimate Consignee Country code must be a valid ISO Country code found in Appendix C – ISO Country Codes.

Verify the Ultimate Consignee Country code, correct the shipment and resubmit.

Fatal Error Response Code: 628

Narrative: 1st Unit of Measure Code / Schedule B/HTS Mismatch 

Reason: The Unit of Measure (1) reported does not match the Unit of Measure (1) required for the Schedule B/ HTS Number reported.

Resolution: The Unit of Measure (1) must match exactly the Unit of Measure (1) prescribed by the Schedule B/HTS Number reported.  See Appendix K – Units of Measure Codes.                  

Verify the Unit of Measure (1) required for the reported Schedule B/HTS Number, correct the shipment and resubmit.