Tips on How To Resolve AES Fatal Errors

fatalerror

Tips on How to Resolve AES Fatal Errors

August 18, 2016

When a shipment is filed to the AES, a system response message is generated and indicates whether the shipment has been accepted or rejected.  If the shipment is accepted, the AES filer receives an Internal Transaction Number (ITN) as confirmation.  However, if the shipment is rejected, a Fatal Error notification is received. 

To help you resolve AES Fatal Errors, here are some tips on how to correct the most frequent errors that were generated in AES for this month.

Fatal Error Response Code: 624

Narrative: Schedule B/ HTS Number Outdated – Cannot Be Used

Reason: The Schedule B/ HTS Number reported is no longer valid in AES.

Resolution: The Schedule B/ HTS Number reported on an EEI cannot be outdated (i.e., expired).  Compare the Estimated Date of Export to the Begin and End date of the Schedule B/HTS Number reported.

Verify the Schedule B/HTS Number, correct the shipment and resubmit.

To view the Schedule B Search Engine please visit:
                   https://uscensus.prod.3ceonline.com/

Fatal Error Response Code: 649

Narrative: Quantity 1 Cannot Exceed Shipping Weight

Reason: Shipping Weight is reported in kilograms.  When the Unit of Measure 1 requires kilograms, the first net quantity (Quantity 1) cannot exceed the Shipping Weight.  Ensure the Shipping Weight includes the weight of the packaging materials.

Resolution: The first net quantity (Quantity 1) in kilograms cannot exceed the Shipping Weight in kilograms.                       

Verify the Quantity 1 and Shipping Weight, correct the shipment and resubmit.