Tips on How To Resolve AES Fatal Errors

fatalerror

Tips on How to Resolve AES Fatal Errors

July 21, 2016

When a shipment is filed to the AES, a system response message is generated and indicates whether the shipment has been accepted or rejected.  If the shipment is accepted, the AES filer receives an Internal Transaction Number (ITN) as confirmation.  However, if the shipment is rejected, a Fatal Error notification is received. 

To help you resolve AES Fatal Errors, here are some tips on how to correct the most frequent errors that were generated in AES for this month.

Fatal Error Response Code: 533

Narrative: Foreign/Domestic Origin Indicator Missing

Reason:  The Origin of Goods was not reported.

Resolution: You must report an Origin of Goods for each commodity reported.  Report D for domestic origin.  Report F for foreign origin.

Verify the Origin of Goods, correct the shipment and resubmit.

Fatal Error Response Code: 643

Narrative:  Quantity 2 Must Be Greater Than Zero

Reason:  The Schedule B/HTS number reported requires a second Quantity to be reported and the Quantity 2 is missing or reported as zero.

Resolution: Quantity 2 must be greater than zero.

Verify the Quantity 2, correct the shipment and resubmit.