Tips on How To Resolve AES Fatal Errors

fatalerror

Tips on How to Resolve AES Fatal Errors

June 20, 2016

When a shipment is filed to the AES, a system response message is generated and indicates whether the shipment has been accepted or rejected.  If the shipment is accepted, the AES filer receives an Internal Transaction Number (ITN) as confirmation.  However, if the shipment is rejected, a Fatal Error notification is received. 

To help you resolve AES Fatal Errors, here are some tips on how to correct the most frequent errors that were generated in AES for this month.

Fatal Error Response Code: 111

Narrative: U.S. State of Origin Code Must Be “PR”

Reason:  The U.S. State of Origin Code reported was not “PR” (Puerto Rico) and the Country of Ultimate Destination Code reported was “US” (United States).

Resolution: The U.S. State of Origin Code must be “PR” for shipments exported from Puerto Rico to the United States.

Verify the U.S. State of Origin Code and the Country of Ultimate Destination Code, correct the shipment and resubmit.

Fatal Error Response Code: 167

Narrative:  Transportation Reference Number Contains Leading or Embedded Spaces

Reason:  The Transportation Reference Number contains leading or embedded spaces. 

Resolution: The Transportation Reference Number cannot contain leading or embedded spaces.  Left justify the Transportation Reference Number and remove all spaces within the number.

Verify the Transportation Reference Number, correct the shipment and resubmit.