Refactored (ACE) AESDirect Scheduled Outage

This message is intended for Refactored (ACE) AESDirect users ONLY. If you are not an Refactored (ACE) AESDirect filer, you are not affected by this outage.

The outage is effective 10:00pm EST Saturday, May 21 - 2:00am EST Sunday, May 22.

Refactored (ACE) AESDirect filers may submit shipments under the AES Downtime Policy. State Department licensable shipments cannot be exported under the AES Downtime Policy and must be held until the connection is restored and an Internal Transaction Number (ITN) is received. Once connection is brought back on-line after the outage, all shipments that were exported under the AES Downtime Policy must be filed along with any new AES transactions.

If you use the AES Downtime Policy for export, please contact the port from which you will be exporting. In lieu of the AES Proof of Filing citation, please use the AES Downtime citation, which consists of the phrase AESDOWN, your individual company's Filer ID, followed by the date.

For example: AESDOWN 123456789 05/21/2016

Please see the CBP web site for further information on the AES Downtime Policy: http://www.cbp.gov/document/guidance/aes-downtime-guidelines

For further information or questions, contact the U.S. Census Bureau's Data Collection Branch.

Telephone: (800) 549-0595, select option 1 for AES

Email: askaes@census.gov

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