Tips on How To Resolve AES Fatal Errors

fatalerror

Tips on How to Resolve AES Fatal Errors

April 20, 2016

When a shipment is filed to the AES, a system response message is generated and indicates whether the shipment has been accepted or rejected.  If the shipment is accepted, the AES filer receives an Internal Transaction Number (ITN) as confirmation.  However, if the shipment is rejected, a Fatal Error notification is received. 

To help you resolve AES Fatal Errors, here are some tips on how to correct the most frequent errors that were generated in AES for this month.

Fatal Error Response Code: 141

Narrative: Port of Unlading Not Allowed for MOT

Reason:  The Port of Unlading is not allowed for the Mode of Transportation reported.  

Resolution: A valid Port of Unlading must be reported for air shipments between the U.S. and Puerto Rico as well as all vessel.  Leave the field blank if any other mode of transportation is reported.

Verify the Port of Unlading and/or Mode of Transportation, correct the shipment and resubmit.

Fatal Error Response Code: 168

Narrative:  Transportation Reference Number Ineligible

Reason:  The Transportation Reference Number reported is ineligible. 

Resolution: The Transportation Reference Number cannot be reported as “UNKNOWN” or have any value not found on the standard keyboard.

Verify the Transportation Reference Number, correct the shipment and resubmit.