Tips on How To Resolve AES Fatal Errors

fatalerror

Tips on How to Resolve AES Fatal Errors

March 23, 2016

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When a shipment is filed to the AES, a system response message is generated and indicates whether the shipment has been accepted or rejected.  If the shipment is accepted, the AES filer receives an Internal Transaction Number (ITN) as confirmation.  However, if the shipment is rejected, a Fatal Error notification is received. 

To help you resolve AES Fatal Errors, here are some tips on how to correct the most frequent errors that were generated in AES for this month.

Fatal Error Response Code: 138

Narrative: Port of Unlading Missing

Reason:  The Port of Unlading Code is missing.  All vessel shipments, and any air shipments between the United States and Puerto Rico must provide a Port of Unlading Code.   

Resolution: The Port of Unlading Code is the foreign port where the exported merchandise is unloaded from the exporting carrier.  Report a valid Port of Unlading Code for all vessel shipments, and any air shipments between the United States and Puerto Rico. 

Verify the Port of Unlading Code, correct the shipment and resubmit.

Fatal Error Response Code: 336

Narrative:  Ultimate Consignee State Cannot be Reported

Reason:  The Country of Destination reported does not allow a State Code. 

Resolution: You only need to report a State Code if the Country of Destination is the United States or Mexico. 

Verify the Ultimate Consignee Country Code and State Code, correct the shipment and resubmit.