Tips on How to Resolve AES Fatal Errors

fatalerror

Tips on How to Resolve AES Fatal Errors

November 18, 2015

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When a shipment is filed to the AES, a system response message is generated and indicates whether the shipment has been accepted or rejected.  If the shipment is accepted, the AES filer receives an Internal Transaction Number (ITN) as confirmation.  However, if the shipment is rejected, a Fatal Error notification is received. 

To help you resolve AES Fatal Errors, here are some tips on how to correct the most frequent errors that were generated in the AES for this month.

Fatal Error Response Code:  132

Narrative: Port of Export Must Be A Road Port

Reason: The Port of Export reported is not allowed for road shipments

Resolution: The Port of Export Code reported must accomodate the Mode of Transportation indicated in your shipment.

See Appendix D - Export Port Codes for a list of acceptable Port of Export Codes and their corresponding Modes of Transportation.

Verify the Port of Export Code and Mode of Transportation Code combination, correct the shipment and resubmit.

Fatal Error Response Code: 623

Narrative: Schedule B/ HTS Number Unknown

Reason: The Schedule B/ HTS Number reported is not valid in AES

Resolution: A valid Schedule B/HTS Number must be reported when adding or replacing a commodity line item, unless Export Information Code HH for shipments of household goods is reported.

Verify the Schedule B/ HTS Number, correct the shipment and resubmit.