New Graphic of Health Literate Care Model

Graphic of Health Literate Care Model Now Available

In 2012, Health Affairs published an article proposing a Health Literate Care Model that weaves health literacy strategies into the widely adopted Care Model (formerly known as the Chronic Care Model). The article describes how health care organizations can infuse health literacy into all aspects of planning and operations, including self-management support, delivery system design, shared decision-making support, clinical information systems to track and plan patient care, and helping patients access community resources. The article is by HHS Assistant Secretary for Health Howard Koh, AHRQ researcher Cindy Brach, Linda Harris from the Office of Disease Prevention and Health Promotion, and Michael Parchman who is the Director of the McColl Center for Health Care Innovation.

Now a graphic of the Health Literate Care Model has been developed. Viewers familiar with the Care Model will recognize the health system elements that lead to productive interactions between health care teams and patients and their families. New is set of health literacy strategies that mediate those health system elements to ensure that interactions are not only productive, but are also health literate.

Access both the Health Literate Care Model graphic and the article, “A Proposed ‘Health Literate Care Model’ Would Constitute A Systems Approach To Improving Patients’ Engagement In Care,” at: http://www.health.gov/communication/literacy/#reports.

You can order a hard copy of the article from the AHRQ Clearinghouse by emailing AHRQpubs@ahrq.hhs.gov or calling 1-800-358-9295 and requesting AHRQ Pub. No. 12-R050.