General Industry News - September 2017

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27 September 2017


CASTLE

Legendary summer enjoyed by tourism in Wales

Figures released by the Welsh Government show that Tourism in Wales enjoyed an extremely busy summer with reports of increases in visitors compared to last year. Record-breaking visitor figures were recorded at Cadw sites as well as the best ever figures being achieved for Amgueddfa Cymru (National Museum Wales) sites.

Tourism businesses in Wales have enjoyed a successful summer. 40% received more visitors than last summer, which in itself was a much better summer than 2015 - and a similar proportion (39%) received the same level.

Figures from Cadw show record-breaking summer visitor figures, partly generated as a result of the Cadw Dragons’ tour across its historic sites, which was part of Wales Year of Legends activity. 

Economy Secretary, Ken Skates, said: “It’s extremely encouraging that these figures show that 2017 is really proving to be another successful year for tourism in Wales.   We’ve seen two very successful years and we’re looking to sustain that growth.  Although there is much uncertainty, it’s evident that the weaker pound has meant that more people are opting to holiday at home this year. I’m delighted that the industry is looking forward to the rest of the year with confidence. Read more.

Latest tourism figures can be found here and take a look at other tourism news.  


Year of the Sea roadshows – more places released

Additional places are now available for the Year of the Sea roadshows where you can explore how you can work with us on the Year of the Sea in 2018.  A showcase of Welsh food and drink with a Year of the Sea theme will also be available throughout the day. Find out more and book your place here


Qatar Airways launches flights from Cardiff

Qatar Airways has launched direct daily flights to Cardiff making the award-winning airline the first regular direct long haul flight linking Wales and south west England to a major global hub in the Gulf region seven days a week. The inaugural flight will take place on 1st May 2018 from Doha to Cardiff taking around 5.5 hours and the route will be served by a Boeing 787 Dreamliner, with capacity for 254 passengers, of which 22 seats will be business class..

Rt. Hon Carwyn Jones, the First Minister of Wales, said: “The daily service between Cardiff and Doha is a huge boost for Wales. It will open up Wales' links with the rest of the world and deliver new economic, leisure and travel opportunities for Welsh businesses and the people of Wales. Providing a direct route into the world's fastest growing hub airport, Hamad International Airport, will also bring Wales closer to leading global markets such as India, China, Singapore and Australasia.” Tickets are now available. Read more.


Wales – A food destination

Did you know that support is available for businesses to source, serve and sell Welsh food and drink?  Working with People 1st and Howell Food Consultancy, Lantra provides 1 to 1 advice via surgeries or visits; holds workshops and regional events; helps make connections and supports supplier to buyer trade; supports the increase in the number of chefs and up-skilling of chefs across Wales; helps with research and an on-line information hub.

If you source, serve or sell Welsh food and drink through hotels, cafés, restaurants, shops, farmers markets, food festivals, B&Bs, self-catering, tourist attractions, craft centres, libraries, on-line etc and need help to better sell the story of Welsh food and drink you can email Sian Roberts-Davies or call 01994 419161/07867 908190, or email Nerys Howell  or call 029 2022 0822.


Advice for those that operate crowded places

Updated advice is available for organisations which operate crowded places and can be viewed here. It includes recently revised and refreshed guidance directed at site owners and operators written to help those charged with security at crowded places to mitigate the threat and help make the UK less vulnerable to an attack. Further support is available on the Centre for the Protection of National Infrastructure (CPNI) webpages and Crowded Places Guidance can be also be downloaded.

CROWDS

Have your say on the Small Business Rates Relief Scheme 

Welsh Government is seeking your views on the proposals for delivering a permanent Small Business Rates Relief Scheme for Wales. This scheme aims to more effectively target support for small businesses. Find out more and submit your feedback by 13 October.


Update your skills with digital technology workshops

Whether it's refining your social media activity, boosting your search engine ranking or implementing the cloud to save money, Superfast Business Wales offer a wealth of digital technology workshops to help your business make little changes to win big. Keep an eye on forthcoming events and how they can help your business.


WorldHost Level 2 Award in the Principles of Customer Service

A one day course is available with Gower College Swansea covering the essential principles of customer service for the hospitality, leisure, travel and tourism industries. It will provide you with the opportunity to think about your own experience of good and bad service, understand the importance and impact of your role on the organisation and learn vital communication and listening skills. Find out more and to see if you are eligible for funding towards the course through the Skills for Industry project email Amanda Peploe-Williams. To also see if there is a course in your area, contact your local college.


Stay up to date with tourism news 

Make sure you stay up-to-date with our very latest news by following us on twitter on @VisitWalesBiz .  You can also catch up on the Tourism pages of the Welsh Government website  


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