Stockport Review EXTRA - COVID-19 - 17th April

stockport council

Having trouble viewing this email? View it as a Web page.

COVID Review Extra

Coronavirus vulnerable residents helpline  0161-217-6046 - 17th April 2020

Stay at home

Cllr Elise Wilson

“As the current restrictions to our movement will now continue – as announced by government yesterday – I’m aware more than ever on the impact this could be having on mental health and wellbeing.

This is something I feel really strongly about and looking after our mental health is so important at the moment. They’ll be people who cannot access their usual services or support network and others who have started to struggle with their mental health as a result of the current restrictions.

So I’m really proud of the three new services that the council, along with Stockport NHS CCG, have launched this week which residents can access free of charge, to support their emotional and mental health and wellbeing.  

If you feel you could benefit from any of the services detailed in this week’s Review Extra, please do get in touch and please also pass on the information to friends and family. 

More information about looking after your health and wellbeing can also be found at: 

Finally, I would like to thank you all for continuing to adhere to the social distancing measures, staying home, and keeping safe.”   

Leader of Stockport Council, Councillor Elise Wilson

Helpline Video Press Play

Support to over 1,400 vulnerable residents in Stockport

Since we launched the dedicated coronavirus helpline last week over 1,400 of the most vulnerable people in the Borough have been offered support and advice.
The helpline was set up for those residents who do not have a network of family and friends they can call upon, particularly if they:

  • are over the age of 70 and are self isolating
  • have received a letter from the NHS advising you are high risk and should stay at home
  • are medically vulnerable according to the government criteria and should stay at home.
  • are experiencing food poverty or financial hardship
  • are self-isolating due to illness

Support can be accessed by calling 0161 217 6046
Monday to Friday from 9am to 5pm
Saturdays from 10am to 4pm
At busy times, residents are automatically offered a call-back from one of our call handlers.

Watch our video


Bin Collection Changes - Green Bin

One-off green bin collection

This week we started our one-off collection of green bins to make sure that they are all empty of food. This is to ensure we collect all waste food that has been put in the bins before the rounds are stopped. These collections will be over the next three weeks. To view when your collection will be visit the Council website. If we don’t manage to collect your green bin on that day please just leave your bin out and we will collect it within the next few days.

Residents are advised to continue to put food waste in their black bin until further notice.
Please remember to make a list before you go shopping, check the use-by-dates of fresh food and always think about what leftovers could be used for.

Find out more


Help #spreadtherainbow in Stockport

It’s great to see everyone sharing their rainbows of hope across the Borough. We would love to share and see these on Instagram and Twitter. Please post your rainbow photos using #spreadtherainbow and tag in @stockportmbc


Rainbow - Save the world NHS
New services launched

Three New Emotional Wellbeing and Mental Health Services Launched 

Stockport Council and Stockport NHS CCG have launched three emotional health, wellbeing and mental health services. These are:

  • the Big White Wall, which offers 24/7 anonymous support via a digital emotional wellbeing and mental health service, offers peer support for anyone over the age of 16, support from trained clinicians, alongside a range of helpful tools and resources. Register by using your own postcode.
  • The establishment of a 24/7 mental health helpline and (currently virtual) safe haven for anyone over the age of 18 in Stockport (0800 138 7276), provided by the charity Making Space;
  • An Emotional Wellbeing Hub which provides information, advice, and guidance for anyone up to the age of 25 for emotional wellbeing and mental health concerns (0161 217 6028 - 8.30am-5pm Mon - Thurs 8.30am-4.30pm on Friday).

They form part of the support we are offering in Stockport and we would encourage anyone needing additional support to get in contact.

Find out more

Credit Union

Stockport Needs You!

Help Stockport Credit Union to help those who live in Stockport by becoming a Friend of Stockport Credit Union.  It is a simple concept. Their aim is to get 1,000 new friends committing £1,000 to a savings account. By joining the Credit Union you can help them lend more money to those in Stockport who may need a little bit more help, putting food on the table, paying rent, buying school uniforms and making ends meet.  Even more so in the current crisis.

Find out how you can help

Spotlight on...

As we’ve worked to help our residents and communities thorough this current challenging period, we as a Council have had to adapt the way we do things.

Teams and individuals are doing jobs that they do not normally do to support and provide assistance to those that need it.

Examples include our museums team who have helped set up an emergency shopping service for people who can’t get out of the house and access other services, highways and streetlighting teams delivering food parcels and our libraries staff are taking calls to our coronavirus helpline – making sure some of our most vulnerable residents are supported with their food and medicine needs.

These are just a few of the many ways we’re working hard to help protect people and save lives - Stockport, we’re in this together.

Libraries - Hearing Aid Batteries

Even though Libraries are physically closed we have staff supporting a variety of projects to support our residents through this crisis.

A small group of staff are ensuring that hearing aid batteries are being delivered to residents who have not been able to collect hearing aid batteries since our Libraries closed. This is a real lifeline for residents who otherwise would not otherwise not be able to use this vital aid in their day to day lives. This has been a real lifesaver to our residents and shows how Libraries are continuing to deliver a key service even though our buildings are closed..

scam fraud



Unfortunately, during the coronavirus crisis, we’ve seen an increase in scams. We’re aware of a particular email scam on council tax discount – this has not come from the Council. Do not hand over or provide details for council tax on websites, other than the official Council website – please stay safe and vigilant at all times when online.


Domestic Abuse Support

We understand that whilst families are staying at home to reduce the spread of Covid-19, many may be concerned about quarantine measures due to domestic abuse.

We're committed to supporting victims of abuse especially at this time of increased risk. Our services and the Greater Manchester Police are continuing to operate to support victims through maintaining essential services and continuing to respond to domestic abuse.

Contact numbers 


We’re sending out lots of messages to help people through the coronavirus crisis. But we’re aware that not everyone may get all of the messages all of the time. So if you have a neighbour or friend who does not have any social media channels for example, why not give them a call or pass on some useful information over the garden fence (if social distancing rules allow of course!) to make sure they are kept fully updated too.