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Shropshire Council has been working hard over the last year to design a smarter, more effective case management system for our Early Help work. The introduction of the Early Help Module (EHM) of Liquid Logic will link to both adults and children’s social care, with the aim of promoting a more sensible and joined up way of working. We will go live with the Early Help Module at the beginning of April 2020.
You are receiving this email as you have a ECINS account and we wanted to update you on:-
- Gaining access to the EHM
- Training and Support
- Migrating cases from ECINS to the EHM
Gaining access to the EHM
Access to the EHM will depend on partners completing the EHM online training, called Me Learning, and their open and active cases being migrated from ECINS to the EHM.
- Partners will need to complete and pass 70% of Me Learning before they are granted access to the system, so it is essential to undertake this training.
- Once the Me Learning training has been completed, partners will be sent an email which gives them read only access to the EHM. Once open active cases have been migrated, partners will be sent an email which gives them full access to the EHM. Please see below information on the migration process.
- If partners don’t have any open and active cases, once they have completed the Me Learning training, they will receive an email which gives them full access to the EHM.
Training and support
To date, over 200 partners have attended the face to face classroom EHM training which took place during February and early March. For those who were unable to attend this training, there is also a bespoke online Me Learning package of support.
Emails were sent on the 1st March with details on how to log onto Me Learning. Please check your email folders, including spam to see you if have received this email. If you have not received this email, please contact Ruth.Pratt@shropshire.gov.uk
Me Learning training takes approximately 2.5 hours to complete, though this does not need to happen in one sitting. The training is interactive, and you will need sound working on your computer.
Partners will need to complete and pass 70% of an online training programme before they are granted access to the system, so it is essential to undertake this training.
This training will include the basics of how to:
- Log onto the system
- Create a person and add their basic demographics
- Find a person
- Create a relationship
- Create an involvement
- Use the Flags
- Create a case note
- View a genogram
- Use a form
- Launch a standalone form
- Navigate the pathway
- Create an early help episode
- Create an assessment
- Create a plan
- Attach a document
- View the radar chart (Webstar)
- How to print
The Me Learning modules can also be revisited at any point in the future as a revision aid.
There will also be user manuals available to download and refer to once you have access to the system. The Early Help Module will be discussed at the Early Help Network Meetings (previously known as Locality Meetings), and the Strengthening Families Team will continue to offer on-going support and training as they have with ECINS.
The Early Help website will also be updated to reflect the changes and further communications will be sent through the Early Help newsletter – to sign up to the newsletter please subscribe here.
Migration of cases from ECINS to the EHM
We will go live with the Early Help Module at the beginning of April 2020, however due to the quantity of cases that will need to be transferred from our current case recording system, ECINS, there will be a phased migration approach.
Open Active Targeted Early Help Cases
Open targeted Early Help cases (those where a Shropshire Council Early Help Family Support Worker or a school’s Family Support Worker is the lead professional) will be migrated from ECINS to the EHM by the Family Support Worker ready for go live day.
Partners can still contribute to these migrated cases.
- Partners who have read only access, can look up the case ID and the lead professional and email them the information to add to the case. Please send the information securely and only use the case ID, do not share any information which could identify an individual.
- Partners who have full access to EHM can add a case note.
Open Active Early Help Cases - External Partners
Shropshire Council appreciate that partners may not have the resources to be able to migrate their own cases, so we have invested in support to migrate our partner’s open active cases currently on ECINS.
Partners will be sent an email when the migration of their cases is starting, and partners should continue to record on ECINS until they receive this email.
A further email will be sent once the migration has been completed. It is at this point that partners will be granted full access to the EHM, and cases on ECINS will be archived.
During this migration process, partners will be requested not to add any information to ECINS, but to wait until the migration is completed and then add the information to the EHM.
Closed cases on ECINS
- Closed cases, that are being monitored for sustained progress will remain on ECINS until this monitoring period is complete and then migrated across to the EHM.
- Closed historical cases will also be migrated from ECINS to the EHM.
Should you have any questions about the EHM please email ShropshireStrengtheningFamilies@shropshire.gov.uk or telephone 01743 253921
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