Primary Care Contract Update

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Primary Care Contract Update

Q1 Newsletter (July 2019)


Updated PGDs

On the 1st June 2019 Norfolk County Council (NCC) released an updated PGD for the commissioned chlamydia treatment service. Based on guidance, there is now only the Doxycycline PGD for Chlamydia Treatment and any ineligible patients are to be referred to iCASH.

NCC have extended the current PGD for Emergency Contraception until the end of March 2021 due to possible policy changes in the future. The PGD for Emergency Contraception has an updated expiry date to reflect this decision. The PGDs can be found on PharmOutcomes and have also been emailed out to all current providers. If you have any concerns or queries regarding the new PGDs don’t hesitate to get in touch either by emailing Norfolk Public Health at or calling on 01603 638474.            

NHS HC image

The NHS Health Check Invitations

GP practices are reminded to only invite and carry out NHS Health Checks on eligible patients.

Patients are eligible for a NHS Health Check only once every 5 years if they are aged 40 – 74 and do not already have pre-existing conditions.

  • Invites should be spread over the 5 cycle at 20% per year (ideally at a rate of 5% per quarter)
  • GPs should not invite more than they can manage; they should aim for an uptake rate of 50%.
  • First invites must be coded on the patient record and reported to Norfolk Public Health.
  • Initial invitation should be a letter and accompanied by an NHS Health Check leaflet. There are two versions of the invite letter template.
  • PRIMIS is the recommended free tool to assist GP practices in identifying their eligible population

For more information see the NHS Health Check section on Knowledge Anglia and the latest NHS Health Check bulletin

Children & Young People Self Care Support Tools

JON laptop



JustOneNorfolk is the NHS website helping Norfolk families to self-care and increase knowledge and skills in health and wellbeing.

Online community

Online Forum

The website now includes an online community where Norfolk parents and carers can support each other via a safe, moderated online facility.

JON number

Just One Number

Provides a single point of access where professionals and the general public can phone and speak to a clinician. 80% of calls are resolved in a single contact, the remaining 20% are referred on to the Locality Team for additional support.


Health Passport

16-19 Health Passport App

The Health Passport App aims to support young people (16-19 year olds) with health self-care and enable them to access their GP records online.


Chat Health

Chat Health

A text messaging service for young people; texts are responded to by a school nurse. Norfolk has the second highest uptake of this service nationally, with 5000 contacts received since 2015.




A text messaging service for parents; texts are responded to by a health visitor.           


Health Uncovered Podcast 

A series of podcasts that aims to get young people in tune with their health and wellbeing. The series is hosted by BBC Radio One presenter Cel Spellman and features young people and health professionals from our Norfolk Healthy Child Programme.


NCN Mind – delivering suicide awareness training to GPs  

As part of a Public Health funded project to address the problem of suicide in Norfolk, Norwich & Central Norfolk Mind has created a suicide prevention workshop for GPs. 

The workshop provides delegates with an awareness of suicide, an understanding of the signs of suicide, and information about an appropriate first aid response. The workshops can be run as twilight sessions at GP surgeries across Norfolk and Waveney, and are suitable for a minimum of 8 and a maximum of 16 delegates. 

For more information about hosting a workshop at your surgery, please contact

Last Call for 18/19 Invoices

Thank you to all who have been able to submit your invoices for Q4 2018/19. Please can you check that you have submitted all 2018/19 claims for Norfolk County Council Public Health commissioned services. All providers have been sent new purchase order numbers for 2019/20. Please ensure that the new purchase order numbers are used on all 2019/20 invoices in order to facilitate payment.


Smokefree Norfolk Training

For training dates, to book onto a course, or if you wish to receive refresher training (where a Smokefree Norfolk adviser will come to your place of work) please contact Smokefree Norfolk on: 0800 0854113.

Refresher sessions are advised every 2 years or after a period of inactivity.

Healthy Lifestyle Review Update

Thank you to everyone who attended the Adult Healthy Lifestyles Stakeholder Engagement Events in April/May. Work to analyse responses and develop the future offer is underway. 


New resources on e-cigarettes

Action on Smoking and Health (ASH) have published ‘’the End of Smoking’ calling on local authorities to reduce smoking prevalence to below 5% across all socio-economic groups by 2029.   ASH, along with Public Health England recognise the role that e-cigarettes or vapes can have in aiding a quit attempt and in helping to meet this target. Of the 5% of smokers who successfully quit each year 41% use an e-cigarette to support their quit attempt.


Change, Grow, Live

CGL offers free substance misuse training to professionals and community groups. This includes how to have confident conversations about alcohol, how to support patients with substance misuse problems and practical training in how to reverse an opiate overdose by using Naloxone.

CGL is keen to strengthen partnership working with Primary Care in a variety of ways including:

  • providing regular engagement events (on request) with GPs, nurses and other health professionals to explore ways of working better together
  • talking to any GP surgery who would like to explore shared care (LES) for service users/patients whose substance misuse is currently stable
  • opportunities to work with service users in the community, especially in rural settings. Please contact CGL if your practice would be interested in sharing your building or renting a room to CGL.

If you are interested in any of these opportunities, please email, or ring us on 01603 514096. You can also contact any of the following people:


Job Title



Dee Lunn

Locality Manager

West Norfolk

Jo Pike

Locality Manager

Central Norfolk

Jo Riley

Locality Manager

East Norfolk

Teresa George

Team Leader

South Norfolk

Graeme Malcolm

Services Manager