SEND e-newsletter

Special Educational Needs and Disability (SEND) Newsletter

SEND logo

November 2016 - Issue No.10

The SEND e-newsletter gives information and news about what is new and being developed in the world of SEND and the Local Offer in Norfolk.

Thank you to everyone who has contributed ideas and news articles to this edition.

New Resource Allocation System

Child and carer picture

Children’s Services are introducing a resource allocation questionnaire for the purposes of calculating a disabled child’s or young person's individual budget for the purposes of play and leisure activities and support to unpaid carers of disabled children (these individual budgets are not to pay for health or educational services). This resource allocation is now being phased in.

The resource allocation questionnaire enables the local authority to ensure disabled children and their carers receive fair and equitable resources.

This briefing explains what the resource allocation questionnaire is and what the financial banding for disabled children will look like.

Let us walk you through the Local Offer and show you the wealth of information it offers

Local Offer logo

The Local Offer Team want to meet with parent/carers of children and young people with SEND, and those who support them in order to promote the Local Offer.

Feedback from people who have received a walkthrough of the Local Offer website has been incredibly positive. 

With 300 pages, the Local Offer is a big site.  The walkthrough will help you to have greater knowledge about the information and how it can be used to inform and support families who have children with SEND.

Do you have a regular meeting that we could present at, or could you host a SEND Coffee Meeting?

If this would be of interest to you please email to book a visit.

Family Voice Norfolk - Round the County Participation Events

Family Voice Norfolk

Family Voice Norfolk has recently been hosting a series of events to gather parent carer views on subjects such as:


  • SEN support - is it working?
  • EHC plans - what's happening?
  • Anxiety - how can schools help?

Social care

  • Short breaks and respite care...
  • Inclusion - how can young people with SEND access universal services?

Health services

  • Mental health difficulties - how does diagnosis, support and provision work for young people?

Preparing for adulthood

  • When is the right time to start?
  • What is Transition?
  • What works well?

If you have not been able to attend one of the events, we are always interested to hear your views.  You can send your views to us at  at any time.

Children's continence - information and support

Continence is an issue many of us don’t talk about. One of my children uses the continence service, so that subject is often discussed in our house.  A couple of weeks ago, I received a letter regarding the contract for the continence products in Norfolk.  It told me that from 7th November, SCA became the supplier of continence products for NCHC.  Children and young people who are struggling to be or medically not able to be toilet trained may be able to access these specialist continence products.

Continence services are offered in Norfolk by East Coast Community Health (Great Yarmouth) and Norfolk Community Health and Care (NCHC).  Both services are children and young people under 18 (19 for young people attending special needs schools) who require support in managing wetting and/or soiling problems.

For other non-prescription items, ERIC, a national charity that supports children with continence problems and campaigns for better childhood continence care, is a useful website.  It offers support and advice as well as lots of different products to buy to make life easier for families managing continence. For information and support on childhood bedwetting, daytime wetting, constipation and soiling or potty training call ERIC's confidential Helpline 0845 370 8008 which is available on Mondays and Thursdays 10:00am - 2:00pm or email

Bladder and Bowel UK has a team of dedicated experts who provide advice and support to help manage any kind of incontinence, bladder or bowel related issue. The Helpline 0161 607 8219 is accessible to patients, health care professionals and anyone who requires further information or support.  The helpline offers help with information about services, practical solutions and product advice in a friendly a personal manner.

Finally, did you know that if you are on a water meter, and a member of your family has a medical condition that requires extra water usage, there is a special tariff, Water sure/Aqua care plus, that you can be put on, to make your bills cheaper. Incontinence is one of the conditions mentioned. Look at the Anglia Water website to find out more.

New - Local Offer Newsletter

Local Offer logo

In response to feedback, we are now producing a half-termly, one side of A4 newsletter Local Offer newsletter. 

This format is easier for settings to print out and give to parents / carers than the more lengthy SEND e-newsletter. 

The aim of the Local Offer Newsletter is to promote and encourage use of the Local Offer.

SENCos please look out for it at the start of each half-term in the E-courier.  If you have missed No 1 and 2 you can find them in E-courier issues 571 and 577 or on the Local Offer within Newsletters.

Swaffham Infant and Nursery School Rainbow Class Celebration

Rainbow Class picture

'At Swaffham Infant and Nursery School we are celebrating the end of our first half term with our new Rainbow Class. The Rainbow Class is a group of around 10 children who receive an individualised learning experience.

To start our Rainbow Class we have received generous donations from several companies. These have included: JC fencing, The Nurture Group Network, Mrs Sparrow, Our local Tesco in Swaffham and EACH (East Anglia Children Hospice) charity shop.  

The children start each day with toast time to make sure we have enough food in our tummies to help us concentrate then we take part in various activities throughout the morning.

To celebrate the success of our first term and to send a massive thank you out to all that have been so generous, we held a coffee and cake morning and invited all those involved in our Rainbow Class along.

We have had an amazing first half term and look forward to many more to come!'

Find out more about Nurture groups.

Meet the SEN Advisory Team...

SEN Advisory Team

Since September 2016, there has been three SEN Advisers in the SEN Advisory Team - Steph, Jenny and Andrew.

Their role as SEN Advisers is to be the champion for children and young people with SEND initially in maintained schools and academies.

They are responsible for providing SEND advice, challenge, guidance and support to education providers in accordance with the Equality Act 2010, the Children and Families Act 2014 and the SEND Code of Practice 2015.

Their support is offered through the cluster model with each SEND Adviser taking responsibility for a caseload of clusters.

Find more information about the SEN Advisory Team and you can also find information about other teams on the Local Offer Meet the teams page.

Transition planning

Help You Choose logo

Help You Choose is the place to go for information about choices, including:

  • Year 8/9 options
  • 6th form and colleges courses
  • Apprenticeships, Jobs and Training
  • Higher education

Many schools use Help You Choose to support their students with their post-16 transition planning.

But did you know that there is a new SEND tab? In this section young people with more complex needs, who may not be able to access mainstream provision, can explore the range of specialist courses available in Norfolk.

Don't forget that you can also use the Events tab to find out about College Open Days and don't miss the Info and Advice tab for essential information about Decisions and choices, Money, Education and learning, Work and training, Travel and transport, Help, information and advice.

Are you looking for unusual, specially designed items for children with specific needs?

Fledglings is a national charity that finds and sells products that improve the lives of disabled children and their families.  They provide practical, affordable, good quality products that address everyday problems faced by children with disabilities.  Take a look at their current product solutions brochure.

Local Offer spring 2017 consultation - save the date

SEND Local Offer

Norfolk County Council is very interested to know how people currently use the Local Offer website and who they would like to see it developed in the future. 

We are organising a series of events across Norfolk so that you can come and give your views.  The dates and venues booked are as follows: 

  • 24/02/17 - King's Centre, Great Yarmouth
  • 28/02/17 - West Norfolk Professional Development Centre, King's Lynn
  • 03/03/17 - Fakenham Academy
  • 07/03/17 - Ayton House, Wymondham
  • 15/03/17 - Green Britain Centre, Swaffham
  • 21/03/17 - Norwich Professional Development Centre
  • 28/03/17 - The Bell Hotel, Thetford (provisional)
  • 30/03/17 - The Atrium, North Walsham

Three sessions will run each day at the following times: 10-12, 1-3 and 4-6.  If you would like to book onto one of these events, please email

EHC needs assessment and plan development process - more feedback wanted

Since September 2016, the SEN Centre of Excellence has been sending out a link to a Smart Survey to all families when they leave the EHC needs assessment and plan development process. 

The Smart Survey is an important method of receiving feedback on how the process is viewed and experienced by families in Norfolk.

Since September two families have completed the Smart Survey and their feedback has been very helpful in pointing us to the areas that we most need to improve.  

BUT WE WANT MORE!  If you work with families going through the EHC needs assessment and plan development process, please encourage them to complete the Smart Survey. 

The link to the Smart Survey is sent out in a letter when they exit the process.


Your medicines, your NHS logo

In June 2016 the five CCGs which cover Norfolk and Waveney launched an integrated campaign to reduce the estimated £4.7m wasted on medicine in our area every year. The campaign is called Your MEDICINES, Your NHS and will last for a whole year.  

As a carer for a young person you could really help us by opening the bag when you go to the pharmacist or when you receive a repeat prescription. 

As soon as a medicine has left the pharmacy it cannot be returned or reused and instantly becomes wasted medicine, by opening the bag and handing back anything you don’t need to the pharmacist you’ll be helping to save valuable NHS resources.

You can find more information about the campaign here

Did you miss the Trust Norfolk-SEN Conference?

Trust Norfolk-SEN

If you did not get the chance to attend the Trust Norfolk-SEN Conference 2016 last month, you missed a really useful event.

However, Norfolk Trust-SEN is keen to share the learning and has kindly allowed us to put the key information from the conference on the Local Offer

The information includes the conference brochure which contains lots of organisations who work with children and young people with SEND, plus a selection of some of the presentations from the workshops given on the day.

And finally...

Father Christmas

Christmas and the holidays are fast approaching!

Don't forget to send in any activities or events for children and young people with SEND that we can add into Things to do on the Local Offer

Simply email us with as much information as you can, and we will get it added.