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Welcome to the first issue of AIS Direct, the e-newsletter for adults, carers and their families from North Lincolnshire Council’s Adult Information Service.
This e-newsletter will be published on a monthly basis to keep you informed of services, activities and support that may be of interest to you, your friends, family and carers.
If you would like to comment on this issue or have any ideas of the types of articles you would like us to include, please email: ais@northlincs.gov.uk Your feedback is important to us. |
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 The Adult Information Service (AIS) provides free, impartial information and guidance on services, activities and what's on for adults across North Lincolnshire.
We aim to provide an efficient, accessible information service to support adults, carers and their families in North Lincolnshire.
We have a wide range of information including:
- Services and activities available in your area that may be of interest to you and may help you to stay fit and well. Eg, social clubs and groups, Befriending services, What’s On at your local Wellbeing Hub etc
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Adult Social Care. The AIS can offer advice or put you in contact with the relevant service to answer your queries and offer the support you need. Eg, if you are concerned about a vulnerable adult, have concerns regarding care facilities in the community, have concerns about paying for care etc
- Organisations that may be useful to you. The AIS have a wide range of information on organisations and partner agencies that cover a variety of topics including ‘improving your wellbeing’, ‘getting out and about’, Voluntary Car Scheme to help you get to important appointments etc
- Other council services. The AIS can put you in contact with the relevant team to deal with any queries you have about council services including: meals in the community, supporting you to live in your own home, council tax, recycling etc
Contact Us
You can contact the team Monday to Thursday, 9am to 5pm and on Friday, 9am to 4.30pm by email ais@northlincs.gov.uk or by telephoning 01724 296607. Your enquiry will be handled in a professional, friendly and sensitive manner.
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 The Community Wellbeing Hubs provide advice and support for vulnerable adults in North Lincolnshire.
There are lots of different activities and services available in the hubs and you can see a timetable of activities on the Community Wellbeing Hub webpages or in the Community Wellbeing Hub newsletter.
Over 75 free wellbeing check
If you are over 75 then you are entitled to a free Community Wellbeing check from your local Hub. The check covers topics such as home and personal safety, accessing your local community, social activities, preventing falls, remaining independent and preventing loneliness.
Contact your local hub for more information.
Meals at your Wellbeing Hub
Did you know you can order a fresh cooked meal, in advance, to eat whilst you are at the Hub. Contact your local hub for details. The cost is £3.55 for a main course and a dessert and must be pre-booked.
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 Keeping warm and well this winter
As we get older, our bodies respond differently and this can leave us ‘at risk’ in cold weather. But with a little preparation, we can help ourselves to stay healthy and as comfortable as possible during the winter. Staying active is not only important for your general wellbeing and fitness – it also generates heat and helps to keep you warm.
Exercise not only improves your health but can drastically improve your mood, helping you feel more positive - even on the darkest of days. Further information is available on the council's winter health webpage or visit the council’s Active Together webpages. Or telephone 01724 297280.
AgeUK is a very useful website and has lots of useful advice to help you keep well during the winter months.
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 Everyone’s health and care needs are different. Healthwatch North Lincolnshire wants to know what matters to you in 2016.
They are running a survey to gather your views about local health and care services; what you think works well, what doesn’t work so well and what you would like to see in the future.
You can access the short survey from the Healthwatch North Lincolnshire website until Friday 5 February 2016 and help make a difference to local health and care services in North Lincolnshire.
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 Are you living with a long term health condition? Would you like to be able to take more control to enable you to manage your condition better on a daily basis? If the answer is yes, then the Expert Patient Programme (EPP) is for you.
The EPP is a six week course for anyone living with long-term health conditions. It is run by trained tutors who are also living with a long term health condition. The course looks at a variety of topics including:
- dealing with pain and extreme tiredness
- coping with feelings of depression
- relaxation techniques and exercise
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healthy eating
- communication with family, friends and health professionals
- positive planning for the future
If you would like to find out more about the EPP, or to apply to attend the course, email ExpertPatient@northlincs.gov.uk or call 01724 298404. Download the Expert Patient Programme leaflet for further details or visit the council website
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Disability Sport, Leisure and Culture
'Do Something Different' sport, leisure and cultural sessions are specifically for adults with a disability and aged 16 plus. Have fun, meet new people and learn new skills. Visit the Do Something Different webpage for more details and a timetable of activities. Click here to view the NEW Do Something Different DVD to show the type of activities you can get involved in.
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 The Carers' Support Centre is a great place to find free help, advice and support for Carers in North Lincolnshire and they are available seven days per week. (Saturday and Sunday, 10am to 4pm for telephone enquiries only)
Check out their website for lots of really useful information about the type of help and support available and opening times. There are lots of groups and activities for carers to get involved in.
If you feel you can’t attend because of your caring responsibility, talk to staff at the centre, they offer a free sitter service for Carers who have had a Carer's Assessment. A qualified Care Worker will provide company and support to the person you care for whilst you attend the group.
Contact
Carers' Support Centre, Jessie Wilcox House, 11 Redcombe Lane, Brigg, North Lincolnshire DN20 8AU
Telephone: 01652 650585 (Main Office). E-mail: info@carerssupportcentre.com
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The Home Library Service provides a free service to people who are unable to use their local library. Volunteers deliver books and audio books to elderly, disabled and housebound people in their own homes.
For more information please contact 01724 860161 or ask at any library
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The council can provide a range of opportunities for people to carry out volunteer work in the local area, including in areas such as Youth projects, Home library service, Community Archaeology Project, Countryside projects, and Adult Education Service. Complete the online registration form and let us know how you would like to get involved.
In addition there are a range of opportunities for you to get involved from our partners and other agencies:
- Voluntary Action North Lincolnshire (VANL) support, promote and develop the voluntary and community sector
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The Humbercare Volunteer Befriending Service delivers 'face to face' short-term befriending support for people living in North Lincolnshire
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Scunthorpe and District Citizens Advice Bureau offers practical, up-to-date information and advice on a wide range of topics, including debt, benefits, housing, legal, discrimination, employment, immigration, consumer and other problems
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Carers' Support Centre provides emotional and practical support for carers in North Lincolnshire, including counselling, training and personal budget management
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WRVS are one of the UK's largest charities and volunteering organisations. WRVS aims to give older people the opportunity and choice to get more out of life
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Healthwatch North Lincolnshire are a new independent consumer champion for health and social care services
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Crosby Community Association (CCA) provide free, confidential and impartial advice and support for personal or family problems, debt or welfare benefits, pensions, housing and disability rights. Contact them via their website, email on reception@crosbycom.org.uk or call 01724 330022, Monday to Friday 9am to 5pm
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Do you want to get out and meet people, join a group to improve your fitness or maybe there’s an activity you’ve always wanted to try but never got round to it. Below are some ideas to get you started:
If you prefer to speak to someone, call your local hub or contact the Adult Information Service (AIS) who can provide you with a list of activities in your area. Call 01724 296607. Friendly, helpful staff are waiting for your call.
Community Wellbeing Hubs - great place to meet people and socialise. Wellbeing Hubs contact details.
Foresight Limited operates to meet the needs and requirements of disabled people, their families and carers. If you would like to contact them to find our more details visit their website or call 01724 271381.
Carers' Support Centre, always lots of groups and activities, information and advice for Carers in North Lincolnshire.
North Lincolnshire Council – What’s On guide
Normanby Hall - Visit their website for details of what’s on throughout the year. Did you know they have motorised scooters and adapted cycles for free loan?
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The park and ride service that many visitors and staff use when visiting Scunthorpe hospital is on the move. From 1 April 2016, the service will be run from the Parishes multi-storey car park in the town centre.
The new location will allow the Northern Lincolnshire and Goole NHS Foundation Trust to use the no.9 Hornsby-operated bus service between the town centre and the hospital. Existing benefits will remain, with free use of the car park and the bus for staff and a 50p each-way charge for patients and visitors. Buses will run every 20 minutes from 7am to 7pm and the journey will take approximately 10 minutes in each direction.
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 North Lincolnshire Council is trying to find the relatives of two British veterans who were among the Arctic convoy during the Second World War. Norman Drury and Bertram F Whorton from the North Lincolnshire area passed away in 2015 and 2014 respectively.
Russian President, Vladimir Putin, is awarding Ushakov medals to the British veterans of the Arctic convoy to recognise their work during the Second World War providing Russia with supplies.
Norman Drury lived on Scawby Road in Scawby Brook, Brigg and passed away in February 2015. Bertram F Whorton lived on Dunstan Villas, Kirton-in-Lindsey and passed away in April 2014. If you knew either of these veterans or you are their family members, please get in touch with our Civic Office on 01724 296346 or email anne.torn@northlincs.gov.uk.
The medals are going to be presented in Doncaster at an event during February or March.
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We thought you might like to know that you can now sign up to receive news and updates on an even wider range of council services and find out about events and activities taking place in North Lincolnshire, getting all the information delivered straight to your inbox.
You can now sign up to receive the latest updates on:
- Jobs with the council
- Trading Standards
- Normanby Hall Country Park
- 20-21 Visual Arts Centre
- North Lincolnshire Museum
- Latest Council News
- North Lincolnshire Library Service
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Sport & Leisure
We don’t want you to miss out. To sign up to receive updates about more of our council services you can do so by visiting our subscription page and updating your preferences.
If you know someone who would like to sign up to receive updates they can sign up at www.northlincs.gov.uk/stayconnected
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