North London NHS Foundation Trust sent this bulletin at 28-03-2025 03:56 PM GMT
Letter to service users and carers
March 2025
Dear All,
I hope you are keeping well. The weather is slowly getting warmer and our days will be remaining brighter for longer after the clocks spring forward this weekend.
I would like to take a moment to acknowledge and celebrate the wonderful diversity of our North London community. This time of year is particularly special, as many of you will soon be celebrating Easter, Eid-al-Fitr, Passover, or Vaisakhi. On behalf of everyone at our Trust, I send my warmest wishes to you and your loved ones. May these occasions bring you peace, joy, togetherness, and hope.
Before sharing this month’s highlights, I want to reassure you about the recent government announcements you may have heard regarding NHS England and the Department of Health and Social Care. NHS England operates separately from local NHS Trusts, and the job cuts reported in the news will not directly affect our clinical services or the care you and your loved ones receive. Your safety and wellbeing remain our top priority and we are here for you, always.
Since my last update, there have been many exciting developments at our Trust. We've been honoured with three award nominations from the prestigious Health Service Journal, launched a new partnership with the Portuguese Ministry of Health, and introduced a fully accessible website for our Substance Misuse Services, which makes accessing information and making referrals easier than ever. Plus, this month, we’re marking Stress Awareness Month and inviting you to try something different and enjoy some therapeutic dance classes!
NLFT shortlisted for three Health Service Journal Digital Awards 2025
I’m thrilled to share that we’ve been shortlisted in three categories at the Health Service Journal Digital Awards 2025—an incredible recognition of our commitment to digital innovation in mental health care!
With over 432 entries and 205 shortlisted projects, being recognised alongside the best in digital healthcare is a huge achievement. The HSJ is one of the most prestigious publications in healthcare and I couldn’t be more proud of our teams for their hard work and dedication.
A key focus for us in the coming years is using technology to free up time for clinical and non-clinical staff—so they can spend less time on admin and more time delivering great care. Seeing our efforts celebrated at this level is truly inspiring.
We’ve been nominated for: 🏆 Improving Medicines Management & Pharmacy Through Digital – ePMA implementation enhancing medication safety 🏆 Digital Literacy, Education & Upskilling – Our Digital, Data & AI Academy, empowering our workforce 🏆 Digital Team of the Year – Our EPR Programme, ensuring efficient, secure patient records
Over the next few months, judging panels will assess shortlisted entries, before the winners are announced on 26 June at a ceremony in Birmingham.
A huge congratulations to all our teams for their ongoing dedication, innovation, and hard work!
New drug and alcohol services website launches
We are delighted to announce the launch of a new website designated to our drug and alcohol services. Developed with input from service users and staff, the website provides information about our services, and support available to individuals dealing with drug and alcohol misuse in Enfield, Haringey and Islington. Information for friends and family members can also be found on the website. You can also refer to our drug and alcohol services using our online forms. Visit the new website to find out more.
North London NHS Foundation Trust and UCL Working With the Ministry of Health in Portugal to Build Rehabilitation Services
It's my pleasure to share that mental health leaders from the Portuguese Ministry of Health are partnering with the Trust and UCL to transform mental health rehabilitation services across Portugal.
After visiting our new inpatient rehabilitation services in Highgate East and the Islington community rehabilitation units last year, Professor Miguel Xavier, Portugal’s National Coordinator of Mental Health Policy, and Dr Joaquim Jago were so impressed that they secured ministerial support to replicate our models back home.
In co-designing Highgate East with service users, we wanted to develop a state-of-the-art therapeutic space to support mental health recovery and clinical treatment. It's testament to the efforts of all involved that the Portuguese delegation would like to replicate our models for care. This is something all involved can be really proud of.
In March 2025, Professor Helen Killaspy met with Portugal’s mental health leadership in Lisbon to refine plans and assess potential sites in Lisbon and Coimbra, with a third unit planned in Porto. Recruitment for staff will begin soon, with Professor Killaspy set to deliver training in the autumn. New staff will also spend two weeks observing clinical practice at Highgate East before launching their own services next year.
Professor Killaspy said ‘This project is a great accolade for the Trust, reinforcing its international reputation as delivering gold standard rehabilitation services for people with the most severe and complex mental health problems. At a time when rehabilitation services are under immense scrutiny, it is particularly validating that Professor Xavier and his team have asked us to share our learning and expertise to help develop similarly effective services in their country. We are very much looking forward to welcoming our Portuguese colleagues to London later this year and to building on this collaboration in the future.’
Children and Young People's Mental Health Services team presents on improving access to care at Canadian conference
A team from our Children and Young People's Mental Health Services (CYPMHS) division attended the seventh International Association for Youth Mental Health (IAYMH) conference in Vancouver between 18 and 21 March. They presented their work on 'improving equitable access to mental health services for children and young people in North London'.
The team wanted to tackle the unfair gaps in mental health care for ethnic minority communities, who haven’t always had the support they need. They worked closely with children, young people, and families to understand challenges like stigma, lack of trust, and why mental health services aren’t used as much.
To make a real difference, the team — made up of health workers, community leaders, and engagement experts — teamed up with local communities, faith groups, and set up wellbeing hubs to improve awareness of mental health care and how to access it.
The team didn’t just present their project—they also shared how they make co-production work “The North London Way.” They explained how lived experience, peer support, and co-production are at the heart of their approach, shaping both decisions and service design.
Many organisations still struggle with co-production, so the team’s insights sparked great discussions. Attendees left inspired, especially by the idea that real change starts with passionate leadership.
The conference was a huge learning opportunity for our team, bringing them together with experts, policymakers, and young people from around the world. It reinforced just how important community-driven mental health care is and why making services fair and accessible really matters.
Their experience highlights our Trust’s commitment to innovation, inclusion, and co-production in youth mental health. The team are energised by their experiences in Canada and excited to bring back new ideas to make an even bigger impact in North London and beyond.
"We are more than just our jobs": celebrating NLFT women
On Monday 24 March, our Women’s Network marked International Women’s Day with a special event at Mary Ward House, bringing colleagues together for an inspiring afternoon.
The day featured several memorable talks from senior leaders at the Trust, as well as a panel discussion and a “career journey map” workshop. Event chair, Gillian Booth, Head of Organisational Development, opened the day by highlighting the many roles women take on, reminding female attendees that “we are more than just our jobs”. She encouraged everyone to “unmask” and embrace their authentic selves as the afternoon unfolded.
Speakers included Chair Lena Samuels, Chief Digital and Information Officer Sarah Wilkins, and Deputy Chief Executive Natalie Fox. Natalie spoke about the unique challenges women must navigate in balancing career opportunities and professional ambition with reaching milestones in their personal and family lives.
The day was filled with honesty, laughter and personal stories that resonated with attendees. A huge thank you to Elise and Abigail, our Women's Netowrk Co-Chairs, for organising such an uplifting event, and to everyone who attended!
Stress Awareness Month
April marks Stress Awareness Month, an annual event championed by the Stress Management Society to raise awareness of the negative impact of stress on mental and physical health and encourage people to take steps to reduce it.
The theme for Stress Awareness Month 2025 is #LeadwithLove - encouraging us to approach ourselves and others with kindness, compassion and acceptance no matter the challenges we face.
There are a wide range of free resources available to Londoners to help combat stress, including:
Would you like to try something different and try to lift your mood through dance?
If so, come along to St Paul's Church in Camden Square every Wednesday from 2-3pm.
Sessions are open to everyone, including service users, carers, neighbours, friends, and family.
You don't have to have any previous dance experience. There are no fixed steps to learn and the focus is on stress release and revitalisation, as well as building self-esteem.
For further information, please contact David on 07763 334128, or via email davidvital@talktalk.net
Please get in touch with your service contact if you ever feel in need of greater support. We are here to care for you. Please look after yourself and support those around you when possible.