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Self Service - at your convenience
 Have you used Self Service? Did you know you can report to us or pay a bill 24 hours a day 7 days per week? From requesting a service such as a bulky waste collection, or reporting something like litter or fly tipping, to paying your Council Tax; we have a wide range of services available through Self Service.
Benefits of Self Service
Do you live or have a business premises within the North East Derbyshire District?
If the answer is yes, then why not sign up to Self Service?
- Providing access to council services 24/7 wherever you are
- Quick and easy access
- Securely saves your details so you don’t have to re-type them
- Saving you time when contacting us
To register, you need your email address and a password of your choice.
Verify your email address by following the instructions sent to your email account (check your spam folder).
Once you enter your email address and password complete your personal details.
You will only have to do this once. Job done, simple!
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Need a new or replacement bin?
Did you know? You can request a new or replacement bin online at your convenience? Use our Self Service to do this quickly and efficiently 24/7.
Had your collection missed recently? Let us know! There may have been a vehicle breakdown or some other reason, but if you let us know after 4pm on your black or green bin collection day, or after 10am the next working day of your burgundy bin collection day, we will investigate for you.
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Get rid of your bulky items with us!
Had a New Year clear out and need bulky items removing? Use our Self Service online facility; it’s a cheap and quick, efficient and trusted service. Only £15 for one bulky item or £20 for two to five items, such as an armchair, table, carpet, chest of drawers and a bicycle. We also collect household electrical items such as a fridge freezer for £15 per electrical item. Order your collection today!
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North East Derbyshire District Council,
2013 Mill Lane, Wingerworth, Chesterfield, Derbyshire,
S42 6NG.
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