Information on the Care Act in Havering

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Care Connect

Care Act news and information from Havering Council

Issue Date: Wednesday 18 February 2015


Welcome to the third edition of our Care Connect newsletter. The aim of this bulletin is to keep you up-to-date on how care and support is changing in Havering and how Havering Council is getting ready to meet the requirements of the Care Act.


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Changes to care and support

As part of the Government’s drive to explain the Care Act reforms and how this will affect people who use services and their families, a national awareness campaign has started to hit the airwaves, newspapers, magazines and the internet.

A national leaflet targeting 2.5m homes the Government classes as ‘hard to reach’ across the country by postcode (27,000 in Havering) will also hit doormats from Monday 23 February.

The radio advertising includes LBC, Heart, Classic and Smooth, newspapers Daily Mirror and Sunday Mirror, magazines Real People and Best and search engines Bing and Google.

The public awareness campaign, Care and Support and You, looks to explain the changes in an easy to understand way and runs until Thursday 26 March.

If you would like to receive copies of the radio scripts please contact Darren Bindloss.


Care Act front cover

Have your say on the care cap and appeals system

The Government is consulting on changes to the way care and support is funded through the introduction of a cap on care costs. It is also seeking views on proposals for a new system of appeals.

The reforms - part of the Care Act 2014 - are due to come into effect in April 2016. The guidance and regulations associated with the act set out how it will work in practice.

The Care Act looks to set a cap on the amount people pay for their care and protect them from catastrophic costs.

Share your views here by choosing an area of interest at the bottom of the page. The deadline for comments is Monday 30 March.


Thinking person cartoon

Involving you in your care and support

The Care Act requires the Council to involve you in decisions about the care and support you will receive.

The Council can make sure that an independent advocate is available to help you express your wishes and feelings, support you in weighing up your options and assisting you in making your decisions.

More information is available here.


Video curtain

Short film lifts

curtain on the Act

A presentation that explains the main features of the Care Act and its implications in Havering is available with Group Director for Children, Adults and Housing, Joy Hollister, explaining the changes.

If you would like to receive a copy of the film please email here.


Safeguarding Adults Poster

Safeguarding adults campaign extended

Havering’s safeguarding adults campaign is working. Posters raising awareness of abuse and neglect, including how to report concerns, have been mentioned by callers and resulted in referrals.

The campaign is being extended to run for longer and provide more leaflets and posters to partners.

The Care Act highlights that safeguarding is everyone’s business and requires local authorities to set up a Safeguarding Adults Board in their area, so key organisations can agree on how they should work together and what they should do to keep adults at risk safe.


The latest information

Current information on Havering Council's work on the Care Act 2014 can be found here.

If you have any questions email the Care Act team.

Elederly people thumbs up

Come to the Carers Forum

Are you caring for a family member or friend?

If so then come to Havering Council’s Carers Forum event on Tuesday 24 February, from 10am to 1pm, at the YMCA, Rush Green Road, Romford, RM7 0PH.

The event will provide an opportunity for informal carers to receive information on what's new  under the Care Act.

Members of the public are welcome to attend. To reserve your place email Carer Services


Care Act carer with older woman

Help to explain the changes

There’s a wealth of information available to help you explain the Care Act changes to colleagues, family or friends.

Havering Council has a dedicated section on its website that includes a number of briefing documents, leaflets and other resources to explain deferred payments, new needs assessments and support for carers.

A dedicated partner briefing document has been designed, to explain what’s changing and when, which is ideal if you want to circulate information to colleagues and partners.


Kris Hopkins visit

Teamwork: the prescription for better care

The Minister for Local Government, Kris Hopkins MP (pictured centre) joined health and social care partners in Havering recently to see first-hand how services are working together to reduce hospital admissions.

During a visit to the Emergency Department in Queen’s Hospital, Romford, the Minister learnt how services provided by Havering Council, the North East London Foundation Trust (NELFT), Havering Clinical Commissioning Group (CCG) and Barking, Havering and Redbridge University Hospitals NHS Trust are cutting through organisational barriers, integrating services and treating people at home.

The Care Act looks to integrate health services provided by the NHS and adult social services provided by local authorities.


Council lobbies Minister over

Care Act concerns

Havering Council Leader, Councillor Roger Ramsey, has written to the Minister of State for Care and Support, Rt. Hon Norman Lamb MP, to ask him to look again at the Care Act over concerns it will adversely affect the borough financially.

The Council Leader is most concerned about the ‘ordinary residence’ rule, where a person who moves to a care home in another borough and pays for their own care, will have their care paid for by the local authority once their assets and savings run out.


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Improving information and advice

Thank you to all who responded to our survey about how you would like to receive care and support information and advice in the future.

Your responses have been used to shape what the new service will offer. It was clear that you would like to receive information in a variety of different places and in a range of different formats such as printed materials, face to face and from the internet.

The Care Act requires local authorities to provide comprehensive information and advice about care and support services in their local area. This will help explain how you can access care and support services in Havering, what care and funding options are available and how care services work locally.


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Have your say on your local pharmacy services

Residents in Havering have the chance to make their mark on pharmaceutical services in the borough, by sharing their views on its Pharmaceutical Needs Assessment.

The Assessment is used to help make decisions about current and future providers of pharmaceutical services, and  where improvements may be made. Comments are required by Thursday 19 February.


Email news logo

This newsletter is sent to you because you asked Havering Council for news on the Care Act 2014.

We hope you find this information useful and will encourage friends, family and colleagues to subscribe too.

Keep up-to-date with other news from Havering Council by signing up for our email newsletter then choose the topics that are of interest to you.

The full list of email newsletters currently produced by Havering Council can be seen here.