Information about housing in Havering

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Week ending Friday 21 April  2017

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Housing Services now has its own Twitter account, follow us here for the latest news and information about housing in Havering.


Don’t be shocked by electrical call

If you get a call from AEW Property Services wanting to carry out electrical tests at your home it will be a genuine call.

A selection of 500 properties has been chosen and the call will be to set up an appointment to test all the electrical wiring in your home which helps the Council plan future investment.

The contractors will carry identification and if you have any doubts, keep them out until you have checked with the Council they are genuine.

Meeting the neighbours...

Meetings are being held for residents living near sites which are being regenerated to let them know what is planned for each area.

There are limited places available at each venue and pre-booking is essential.

The meetings are:

Dell Court

Wednesday 19 April, 6pm

Book your place here.

Brunswick Court

Tuesday 25 April, 6pm

Book your place here.

Maygreen Crescent and Park Lane

Tuesday 2 May, 6pm.

Book your place here.

Delderfield House

Wednesday 10 May, 6pm

Book your place here

Royal Jubilee Court

Thursday 11 May, 6pm

Book your place here.

Serena, Solar and Sunrise

Tuesday 16 May, 6pm

Book your place here.

danger flames

Free Home Fire Safety Visit

Anyone can access the London Fire Brigade website and book a Home Fire Safety Visit.

Although everyone is eligible for a free, home fire safety visit we prioritise those people who may be at higher risk of having a fire. These include:

  • Older people living alone
  • People with mobility, vision or hearing impairments
  • People accessing mental health services
  • Those liable to intoxication through alcohol and/or drug use.

Book your visit here.

Weekend working at new community centre

Highview Community Centre demolition

Progress on the new community centre, behind Highfield Towers in Collier Row, is contuing on schedule for opening this summer.

Demolition of the old centre is completed and during the next two weeks there will be a lot of work on site. Residents are asked to make sure they do not park to block the access road.

There will also be some limited weekend working.

The main dates are:

Monday 24 April

Pile driving begins to start foundations of new community centre. Vibrations from piling should be minimal, Driven piling duration is anticipated to be two days . Vibration levels will be monitored on all buildings within affected area.

Drilling scheduled to start on site to allow installation of the ground source heating system.

Tuesday 25 April

Work begins to remove an 800mm layer of soil across the whole piled area

Thursday 27 April to Sunday 30 April

Install pile caps

Saturday 29 April

Work will take place 9am until 4pm

Sunday 30 April·       

Work will take place 9am until 3pm

If you are interested in hiring the new community hall please contact Joanne Mahony.

More information available here.

46 new homes for Harold Hill

Briar Road ground breaking 100417

Work has started on a scheme in Briar Road, Harold Hill which will see 10 homes for Low Cost Home Ownership and 36 flats for social rent.

More information available here including video clip.

Housing Services PETRA Pamper Evening 230317

Pamper time at PETRA

Following the success of a Pamper Evening last month (pictured), PETRA TMO is offering the chance for residents on the estate to enjoy head and shoulder massages, facials and general well-being treatments from 6pm on Thursday 11 May.

More details from Ravinder Kaur.

Hacton Lane Hall interior

It's Party Time!

If you’re looking for a hall for a family celebration or event Hacton Lane Hall in Hornchurch could be just what you need.

With competitive prices and good facilities, including on site car parking, this is an ideal venue. Reserve your booking online here.


Can you be a Housebound Hero?

Havering Library Service needs volunteers who can spend a minimum of three hours per week to deliver books and items to Havering residents in their own homes. 

The Housebound service enables people who can’t visit a library in person to still access our service.

Travel expenses including petrol will be paid for. Volunteers for this role may be required to undergo a Disclosure and Barring Service check.

Get more details from Donna Byrne.

Do it in a day - repairs


Do it in a day means our contractor, Breyer Group, will be carrying out all the repairs at a specific location on the same day.

Tenants should still report repairs in the normal way, so Breyer Group knows how many staff and what equipment may be needed to do the repairs. However, if you see the contractor is working in your street and you have a non-urgent repair, you can report it directly to them and they will try to get it fixed for you on that day.

Breyer Group will be in the following areas on these Wednesdays:

19 April 2017

St Helen's Court.

26 April 2017

Napier House, New Plymouth House, Dunedin Road, Gisborne Gardens, Queenstown Gardens, New Zealand Way, Christchurch Avenue, Auckland Avenue.

3 May 2017

Queen Street, Waterloo Gardens, St. Andrew’s Road, William Pike House, Thomas England House, Queen Street Villas.

10 May 2017

Highfield Road, Hillrise Road, Highfield Towers, Highfield Link, Hendon Gardens, Harlow Gardens.

17 May 2017

Prospect Place

Get details of the scheme here.

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Is it up to me?

Tenants and leaseholders are responsible for many basic repairs to their properties, so before logging a report please check if it is up to you to do the repair or whether the Council is responsible. Find out full details of your responsibilities here.

At the Heart Online archive

At the Heart online header

If you want to check what we’ve said before, back copies of At the Heart online can be found here.

Housing Surgeries

Act fast to book your appointment!

Councillor Damian White standing new photo 230317

Havering Council's Cabinet Member for Housing, Councillor Damian White, is holding his regular housing surgeries for tenants and leaseholders on:

Friday 28 April, 4pm – 6pm, Hacton Hall, Haydock Close, Hornchurch, RM12 6EA.

Friday 26 May, 4pm – 6pm, Town Hall, Main Road, Romford, RM1 3BB.

Details of future housing surgeries can be found here.

Deputy Leader of the Council and Cabinet Member for Housing, Councillor Damian White, and his colleague, Councillor Jason Frost, will be holding three day-time surgeries in June at The Salvation Army, 50 High Street, Romford Town Centre, RM1 1JJ.

Book your appointment here.

Tenancy Fraud man knocking on door

£4 million saved as Tenancy Fraud crackdown continues

The crackdown on people illegally subletting their Council home, making  or wrongly claiming benefits of Council Tax relief has saved the Council more than £4 million.

That figure is after the cost of employing extra officers who have made 22,463 visits to Council tenants and 2,219 visits to PSL Tenants since October 2015.

There have been 35 Council homes brought back for genuine tenants to use and 44 Right to Buy applications cancelled. A number of prosecutions are also taking place.

The message is clear: if you're breaking your tenancy agreement admit it now because you WILL be caught and then could lose your home.

Help make your area green and clean

community clean up

Come along and get involved to help your area look green and clean,

All the sessions start at 10am and we’re aiming to be finished by 1pm but you don’t need to be there the whole time. Every hour you can spare will be put to good use, so if you want to help out please let us know using the form on the website.

The events are:

Friday 28 April in Artesian Gardens, Hornchurch

Wednesday 31 May in Bevan Way and Hacton Lane, Hornchurch

Thursday 22 June in partnership with Delta TMO

Friday 14 July in partnership with Highfield Community Group, Collier Row

Thursday 3 August in partnership with Petra TMO

Thursday 28 September in Rainham

Friday 10 October bulb planting at sheltered housing schemes

Sign up to help here.

s Queen Street consultation 300616 exterior shot

Council now meeting with development companies

Meetings are being held with development companies that are interested in working with Havering Council to deliver the Housing Regeneration Programme.

The aim is to identify the best company that has the ability to deliver the programme in the way the Council wants it to be delivered.

A final decision on which company will be chosen will take place at the end of 2017.

Meetings continue to inform residents about plans for these possible future developments.

Further details for each area can be found at:

Chippenham Road, Farnham Road and Hilldene Avenue, Harold Hill

DELTA TMO estate, Gidea Park

Maygreen Crescent and Park Lane, Hornchurch

Napier House and New Plymouth House, Rainham

Oldchurch Gardens, Romford

Waterloo Estate, Romford

Sheltered Housing schemes.

Job Clubs help you find work

Job Club group

There are a number of Job Clubs in Havering which offer help and support including:

Every Monday, 9am until 12noon

Mardyke Community Centre, South Street, Rainham, RM13 8PJ

Every Wednesday, 10am until 1pm

Betty Strathern Centre, 41 Myrtle Road, Harold Hill, RM3 8XS

Every Thursday, 2pm until 5pm

Collier Row Library, 45 Collier Row Road, Collier Row, RM5 3NS

Every Friday, 10am until 1pm

Havering Citizens Advice, 9 Victoria Road, Romford, RM1 2JT

All job clubs are open to any Havering resident who would like help to find work.

For more information complete the request form here.

Jobscentre Plus logo

Jobs match service

Jobcentre Plus offers a universal jobs match service which allows you to look for vacancies online. More information available here.

It's easy to do it online

Sign up to the My Havering service and you can then access a wide range of services 24 hours a day, seven days a week through the website.

Apply online

You can apply to move house, get energy efficiency advice, rent a garage, and much more.

Check out the full list here.

Pay for it logo

You can also pay your housing or garage rent and Council Tax by Direct Debit by completing and returning the online form. You can pay online using credit or debit cards.

Report it logo

The Report It service is available to let the Council know about community and neighbourhood issues; housing issues; recycling and waste collection concerns and a lot more.

See My Data logo

Council tenants and leaseholders can get secure access to all their housing information online through SeeMyData.​​​

Universal Credit Booklet 2016 front cover

Find out about Universal Credit

Universal Credit replaces six existing benefits and was rolled out in Havering from February 2016 for single claimants of Job Seekers Allowance

Havering Council has produced a special information booklet that you can read online here.

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Got a question?

If you have a question about any aspect of housing, there is now just one form to complete, which will reach the right people to answer your question.

Just complete the online form here.

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Like us on Facebook

Facebook is an ideal way to keep in touch with family and friends, and now you can use it to keep informed about what’s happening with Havering Council Housing Services.

If you ‘like’ us you will then get alerts when we add news to our page, including details of job opportunities, training courses, events and useful information. Like us on Facebook.