Information about housing in Havering

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Week ending Friday 10 March  2017

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Housing Services now has its own Twitter account, follow us here for the latest news and information about housing in Havering.


Work starts on new Community Centre

Highfield Community Centre exterior view

Work has started this week on a new Community Centre for Collier Row.

The first phase is the demolition of the existing Highfield Community Centre and the play area behind Highfield Towers during which there will be restricted parking.

Some of the regular clubs which use the centre will also be moving until the new building is in place.

The new building should be open by mid-summer this year, 

If you are interested in hiring the new community hall please contact Joanne Mahony.

The second phase, due to take place later in the year, will turn the adjacent field and scrubland into a pocket park accessible for Collier Row residents.

More information available here.

Tesco Bags of Help logo

There will also be a new play area, which is being part funded from a £10,000 grant from Tesco Bags of Help fund where the 5p you pay for a carrier bag goes,

Housing Benefits Cap leaflet

Cracking down on tenancy fraud

Tenancy Fraud man knocking on door

A crack down on tenancy fraud has seen 63 homes made available and saved the Council more than £3 million since January last year.

More than 26,000 visits have been made by the Tenancy Audit Teams with 367 referrals to the Fraud Team.

This has led to 27 Council properties being returned for letting to people in real need, due to breaches of tenancy agreements and 36 Right to Buy applications were halted as conditions were not met.

As part of this crack down Council officers will be making unannounced visits on all Council properties.

The specialist officers can call anytime between 7am and 8pm, usually calling outside normal office hours as that is when people are most likely to be in.

All the officers carry ID badges with a telephone number on which you can call to check they are genuine Council officials.

More information is available here.

Are you getting them?

Sheltered Times 12 cover

If you live in Council sheltered housing schemes your personal copy of  Sheltered Times should be coming through your letter box this week, thanks to your Scheme Officer. You can also read it online here.

At the Heart magazine will be reaching 12,000 Council tenants and leaseholders through Royal Mail next week so do look out for your copy or read it online here.

At the Heart Spring 2016 cover
Hacton Lane Hall interior

It's Party Time!

If you’re looking for a hall for a family celebration or event Hacton Lane Hall in Hornchurch could be just what you need.

With competitive prices and good facilities, including on site car parking, this is an ideal venue. Reserve your booking online here.

Do it in a day - repairs

toolbox

Do it in a day means our contractor, Breyer Group, will be carrying out all the repairs at a specific location on the same day.

Tenants should still report repairs in the normal way, so Breyer Group knows how many staff and what equipment may be needed to do the repairs. But if you see the contractor is working in your street and you have a non-urgent repair, you can report it directly to them and they will try to get it fixed for you on that day.

Breyer Group will be in the following areas on these Wednesdays:

08 March 2017

The Rotunda, Fambridge Court, Cottons Court.

15 March 2017

​Farnham Road, Hilldene Avenue, Chippenham Road, Kings Lynn Drive, Dartfields, Rothbury House, Crediton House, Wantage House, Ingleton House, Stratford House, Ripon House, Keswick House, Ringwood House, Morpeth House, Matlock House, Lincoln House.

22 March 2017

Malan Square, Bader Way, Wood Lane, Thomas Sims Court.

29 March 2017

Leyburn Crescent, Leyburn Road, Southall House, Ulverston House, Runcorn House, Talgarth House, Wallingford House, Coleford House, Denbigh House, Chesham House, Havant House, Atherton House, Middlesborough House, Lampeter House, Enfield House, Helmsley House, Langport House, Orton House, Pulborough House.

05 April 2017

Carnforth House, Marsden House, Bracknell House, Brackley House, Bedford House, Arnside House, Heathfield House, Hungerford House, Lodden House, Marsden House.

12 April 2017

Morecambe House, Minefield House, Macclesfield House, Lynmouth House, Luton House, Thrapston House, Haslingdon House, Halifax House, Glossop House, Epsom House, Gillingham House, Camelford House, Wilmslow House, Wolverton House, Newmarket House, Portmadoc House, Northampton House, Nelson House.

Get details of the scheme here.

Universal Credit Booklet 2016 front cover

Find out about Universal Credit

Universal Credit will replace six existing benefits and is now being rolled out in Havering.

Havering Council has produced a special information booklet that you can read online here.

Question mark with man thinking

Is it up to me?

Tenants and leaseholders are responsible for many basic repairs to their properties, so before logging a report please check if it is up to you to do the repair or whether the Council is responsible. Find out full details of your responsibilities here.

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Like us on Facebook

Facebook is an ideal way to keep in touch with family and friends, and now you can use it to keep informed about what’s happening with Havering Council Housing Services.

If you ‘like’ us you will then get alerts when we add news to our page, including details of job opportunities, training courses, events and useful information. Like us on Facebook.

At the Heart Online archive

At the Heart online header

If you want to check what we’ve said before, back copies of At the Heart online can be found here.

Housing Surgeries

Act fast to book your appointment!

Deputy Leader of the Council and Cabinet Member for Housing, Councillor Damian White, and his colleague Councillor Jason Frost, will be holding two surgeries from 9am until 6pm at The Salvation Army, 50 High Street, 
Romford Town Centre, RM1 1JJ.

Book your appointment here.

Councillor Damian White

Havering Council's Cabinet Member for Housing, Councillor Damian White, is holding his regular housing surgeries for tenants and leaseholders on:

Friday 24 March, 4pm – 6pm, Hitchin Close Council Offices, Hitchin Close, Harold Hill RM3 7EQ

Friday 28 April, 4pm – 6pm, Hacton Hall, Haydock Close, Hornchurch, RM12 6EA.

Details of future housing surgeries can be found here.

Recruitment Fair will offer new jobs

Recruitment leaflet March 2017

On Tuesday 14 March head to the Thames Gateway YMCA in Rush Green Road, Romford, RM7 0PH to find out more about job vacancies and training opportunities to help you find a new career. 

New look web pages

Housing Services new web pages

There’s a new look to Havering Council Housing Services web pages from this month.

The improvements should also make it easier to find what you’re looking for.

Do check them out here and then let us know what you think here.

Help make your area green and clean

community clean up

Are you fed up with the way your area looks? Is there somewhere that needs tidying up, painting or where some bulbs or plants would make a big difference?

All the sessions starts at 10am and we’re aiming to be finished by 1pm but you don’t need to be there the whole time, every hour you can spare will be put to good use so if you want to help out please let us know using the form on the website.

The events are:

Friday 17 March in Oldchurch Gardens, Romford

Friday 28 April in Artesian Gardens, Hornchurch

Wednesday 31 May in Bevan Way and Hacton Lane, Hornchurch

Thursday 22 June from 10am in partnership with Delta TMO

Friday 14 July from 10am in partnership with Highfield Community Group, Collier Row

Thursday 3 August from 10am in partnership with Petra TMO

Thursday 28 September from 10am in Rainham

Friday 10 October from 10am, bulb planting at sheltered housing schemes

Sign up to help here.

Have an egg-citing Easter

Easter bunny with egg

Children in Collier Row can have an eggciting time on Wednesday 5 April when the Highview Residents’ Association holds an afternoon of Easter fun.

From 2pm until 4pm there’ll be lots to do outside Highfield Tower in Hillrise Road and it’s real value for money.

The first two children in any family pay £1 each for their ticket, it’s just 50p per ticket for any further children from the same family, and that gets them a free drink and a cake to decorate for Easter as well as an Easter egg.

Plus there are lots of free activities to help pass the time.

s Queen Street consultation 300616 exterior shot

People are on the move

From Tuesday 17 January properties which become void are matched against the housing needs of residents in the Housing Regeneration Programme area and direct offers are made where matches occur.

In the first month several matches have been made and people have started moving to their new homes.

The homes which become empty in the regeneration area are being used as temporary accommodation instead of using bed and breakfast facilities.

Decant Assessment Forms have been sent to everyone who has had a one-to-one meeting - if you haven't yet returned your form please do so as no offer of a new home will be made until we have your form back.

Residents' Groups on the regeneration estates are holding meetings to discuss the Local Lettings Plan, which is now available on the Housing Regeneration Progamme web page.

Meetings continue to inform residents about plans for these possible future developments.

Further details for each area can be found at:

Chippenham Road, Farnham Road and Hilldene Avenue, Harold Hill

DELTA TMO estate, Gidea Park

Maygreen Crescent and Park Lane, Hornchurch

Napier House and New Plymouth House, Rainham

Oldchurch Gardens, Romford

Waterloo Estate, Romford

Sheltered Housing schemes.

Job Clubs help you find work

Job Club group

There are a number of Job Clubs in Havering which offer help and support including:

Every Monday, 9am until 12noon

Mardyke Community Centre, South Street, Rainham, RM13 8PJ

Every Wednesday, 10am until 1pm

Betty Strathern Centre, 41 Myrtle Road, Harold Hill, RM3 8XS

Every Thursday, 9.30am until 12.30pm

Highfield Towers Community Hall, Hillrise Road, Collier Row, RM5 3DQ

Every Friday, 10am until 1pm

Havering Citizens Advice, 9 Victoria Road, Romford, RM1 2JT

All job clubs are open to any Havering resident who would like help to find work.

For more information complete the request form here.

Jobscentre Plus logo

Jobs match service

Jobscentre Plus offers a universal jobs match service which allows you to look for vacancies online. More information available here.

It's easy to do it online

Sign up to the My Havering service and you can then access a wide range of services 24 hours a day, seven days a week through the website.

Apply online

You can apply to move house, get energy efficiency advice, rent a garage, and much more.

Check out the full list here.

Pay for it logo

You can also pay your housing or garage rent and Council Tax by Direct Debit by completing and returning the online form. You can pay online using credit or debit cards.

Report it logo

The Report It service is available to let the Council know about community and neighbourhood issues; housing issues; recycling and waste collection concerns and a lot more.

See My Data logo

Council tenants and leaseholders can get secure access to all their housing information online through SeeMyData.​​​

Question mark with man thinking

Got a question?

If you have a question about any aspect of housing, there is now just one form to complete, which will then reach the right people to answer your question.

Just complete the online form here.