Information about housing in Havering

At the Heart online header

Week ending Friday 09 December 2016

Twitter logo

Housing Services now has its own Twitter account, follow us here for the latest news and information about housing in Havering.


scam alert signs

Theatre show to beat scams

A special theatre show is being put on at three of Havering’s sheltered housing schemes this winter and the doors are open to anyone in the local area over the age of 50.

The shows, which explain how to avoid falling for a scam, will be on:

Thursday 8 December at Garrick House, Adelphi Crescent, Hornchurch

Tuesday 10 January at Thomas Sims Court, Wood Lane, Elm Park

Thursday 12 January at Holsworthy House, Neave Crescent, Harold Hill

Book your free place here.

Housing Option Day Poster 081216
Lord Kitchener we need you

Participation Panels need you

The information you gave us in the Tenants’ Survey about what we do well and what needs improving in the Tenants’ Survey has been invaluable and we want your help to continue.

We have set up Participation Panels and are looking for people to join.

The panels include:

  • Community Support Services
  • Housing Needs
  • Land and Property Services
  • Tenancy Sustainment

The panel meetings will be held a minimum of four times per year and a short information session will be held prior to your first meeting.

If you are interested in taking part, or want more information, please complete the online form.

Delta TMO logo

If you are a member of the Delta TMO in Gidea Park please remember your Annual General Meeting is on Wednesday 7 December. Contact the Delta TMO office for more details.

Hacton Lane Hall interior

It's Party Time!

If you’re looking for a hall for a family celebration or event Hacton Lane Hall in Hornchurch could be just what you need.

With competitive prices and good facilities, including on site car parking, this is an ideal venue. Reserve your booking online here.

Breyer Group logo

What employers want

When you’re looking for a job it’s often difficult to know what employers want, which is why we are running a free to attend seminar on Monday 12 December from 10am to 1pm in the Training Room at Hitchin Close, Harold Hill.

Paula Arkell-Waller, from Breyer Group, will be running the interactive event which will include interview techniques and advice on how to organise your job search so you give employers the information they need to decide to interview you.

Everyone who completes the course will receive a certificate to use with their CV.

Places are limited to 15 on a first come, first served basis so please book online as soon as possible.

Do it in a day

Repairs and maintenance

toolbox

Do it in a day means our contractor, Breyer Group, will be carrying out all the repairs at a specific location on the same day.

Tenants should still report repairs in the normal way, so Breyer Group knows how many staff, and what equipment, may be needed to do the repairs. But if you see the contractor is working in your street and you have a non-urgent repair, you can report it directly to them and they will try to get it fixed for you on that day.

Breyer Group will be in the following areas on these Wednesdays:

07 December 2016

Carnforth House, Marsden House, Bracknell House, Brackley House, Bedford House, Arnside House, Heathfield House, Hungerford House, Lodden House, Marsden House.

14 December 2016

Morecambe House, Minefield House, Macclesfield House, Lynmouth House, Luton House, Thrapston House, Haslingdon House, Halifax House, Glossop House, Epsom House, Gillingham House, Camelford House, Wilmslow House, Wolverton House, Newmarket House, Portmadoc House, Northampton House, Nelson House.

21 December 2016

St Helen's Court

Get details of the scheme here.

Universal Credit Booklet 2016 front cover

Find out about Universal Credit

Universal Credit will replace six existing benefits and is now being rolled out in Havering.

Havering Council has produced a special information booklet that you can read online here.

Question mark with man thinking

Is it up to me?

Tenants and leaseholders are responsible for many basic repairs to their properties, so before logging a report please check if it is up to you to do the repair or whether the Council is responsible. Find out full details of your responsibilities here.

Housing Facebook page header

Like us on Facebook

Facebook is an ideal way to keep in touch with family and friends, and now you can use it to keep informed about what’s happening with Havering Council Housing Services.

If you ‘like’ us you will then get alerts when we add news to our page, including details of job opportunities, training courses, events and useful information. Like us on Facebook.

Question mark with man thinking

Got a question?

If you have a question about any aspect of housing, there is now just one form to complete, which will then reach the right people to answer your question.

Just complete the online form here.

At the Heart Online archive

At the Heart online header

If you want to check what we’ve said before, back copies of At the Heart online can be found here.

Housing Benefits Cap leaflet

Get a foot on the property ladder

Albyns Close Rainham kitchen

In early December, Havering Council gets ownership of nine two-bedroom bungalows for low cost home ownership (pictured) and 10 two-bedroom bungalows for affordable rent at Albyns Close, Rainham.

All the properties are for people over the age of 55 years. The properties for rent will be allocated through the usual system and people can apply for the low cost home ownership. In all cases Havering residents get priority as set out in the Housing Allocations Policy. Find out how to apply here.

Housing Surgeries

Councillor Damian White

Havering Council's Cabinet Member for Housing, Councillor Damian White, is holding housing surgeries for tenants and leaseholders on:

Friday 16 December, 4pm – 6pm, Havering Town Hall, Main Road, Romford, RM1 3BB.

Hostel residents only Friday 9 December, 4pm - 6pm, Abercrombie House, Hilldene Avenue, Harold Hill, RM3 7AU

Details of future housing surgeries can be found here.

s Queen Street consultation 300616 exterior shot

Residents brought up to date

Havering Council's Cabinet has approved the Housing Regeneration Progamme which will see 2,500 new affordable homes built across the borough.

Decant Assessment Forms have been sent to everyone who has had a one-to-one meeting - if you haven't yet returned your form please do so as no offer of a new home will be made until we have your form back.

Meetings are being held to inform residents about plans for these possible future developments.

Further details for each area can be found at:

Chippenham Road, Farnham Road and Hilldene Avenue, Harold Hill

Maygreen Crescent and Park Lane, Hornchurch

Napier House and New Plymouth House, Rainham

Oldchurch Gardens, Romford

Waterloo Estate, Romford

Painter and decorator

Learning a trade

If you’re looking for a new job in 2017 this is your chance to learn a trade.

Working with Breyer Group and STC, Havering Council Housing Services is offering an eight week programme to help you develop skills in interior decorating.

The programme includes a four-week course with STC where you will learn painting and decorating, tiling and plastering, leading to a Level One qualification.

Everyone who gains the qualification will then spend three weeks on work experience with the Breyer Group, working alongside a B-line trade person and there is a guaranteed interview with Breyer Group at the end of the programme. Breyer will be recruiting a Level Two multi-trade apprentice as part of the programme.

To go on the course, which is starting in January 2017, you must live in Havering and be over the age of 19 years – do complete the application form if you wish to be considered for the course.

Job Clubs help you find work

Job Club group

There are a number of Job Clubs in Havering which offer help and support including:

Every Monday, 9am until 12noon

Mardyke Community Centre, South Street, Rainham, RM13 8PJ

Every Wednesday, 10am until 1pm

Betty Strathern Centre, 41 Myrtle Road, Harold Hill, RM3 8XS

Every Thursday, 9.30am until 12.30pm

Highfield Towers Community Hall, Hillrise Road, Collier Row, RM5 3DQ

Every Friday, 10am until 1pm

Havering Citizens Advice, 9 Victoria Road, Romford, RM1 2JT

All job clubs are open to any Havering resident who would like help to find work.

For more information complete the request form here.

Jobscentre Plus logo

Jobs match service

Jobscentre Plus offers a universal jobs match service which allows you to look for vacancies online. More information available here.

It's easy to do it online

Sign up to the My Havering service and you can then access a wide range of services 24 hours a day, seven days a week through the web site.

Apply online

You can apply to move house, for energy efficiency advice, to rent a garage and much more.

Check out the full list here.

Pay for it logo

You can also pay your housing or garage rent and Council Tax by Direct Debit by completing and returning the online form. You can pay online using credit or debit cards.

Report it logo

The Report It service is available to let the Council know about community and neighbourhood issues; housing issues; recycling and waste collection concerns and a lot more.

See My Data logo

Council tenants and leaseholders can get secure access to all their housing information online through SeeMyData.​​​