
Flooding
Drop-in Surgery
Did
your home get flooded during the heavy rain earlier this year? Do you know what
to do to protect your home from flooding?
If you want
to find out more call in to the Flooding Drop-in Surgery on Tuesday 8 November,
2.30pm – 8.30pm at The Forest Row Centre, Lodge Lane, Collier Row, Romford, RM5
2LD.
There
will be information and advice on how to prevent the effects of flooding in the
future.
Havering
Council will be joined by representatives from The Environment Agency, National
Flood Forum, London Fire Brigade and The Met Office.
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 Christmas Roadshows
There
are three opportunities for you to find out more about staying safe and making
new friends this Christmas at some special roadshows being held in different
parts of the borough.
Each event is open to any resident over the age of 50 years.
All the
events run from 12 noon until 2pm and are on:
Tuesday
23 November at Royal Jubilee Court, Main Road, Gidea Park
Wednesday
24 November at Thomas Sims Court, Wood Lane, Elm Park
Thursday
25 November at Charlbury Court, Charlbury Crescent, Harold Hill
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 Housing in Bloom results
The Housing in Bloom competition has been judged and the winners have received their prizes - look out for the picture special in the next edition of At the Heart magazine.
Details of the 2017 competition have now been released and full
details can be found here.
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 Dog days
Since Wednesday 6 April your dog MUST be microchipped to comply with the law.
The
Dogs Trust will provide free advice and micro-chipping for dogs, on:
Thursday 17 November at Malan Square, Rainham, RM13 7JA
Wednesday 7 December at Hillrise Road, Collier Row, RM5 3DG
More details are available here.
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Repairs and maintenance

Do it in a day means our contractor, Breyer Group, will be carrying out
all the repairs at a specific location on the same day.
Tenants
should still report repairs in the normal way, so Breyer Group knows how many
staff, and what equipment, may be needed
to do the repairs. But
if you see the contractor is working in your street and you have a non-urgent
repair, you can report it directly to them and they will try to get it fixed for
you on that day.
Breyer
Group will be in the following areas on these Wednesdays:
26 October 2016
Rush Green Gardens
9 November 2016
The Rotunda, Fambridge Court, Cottons Court
16 November 2016
Farnham Road, Hilldene Avenue, Chippenham Road, Kings Lynn Drive, Dartfields, Rothbury House, Crediton House, Wantage House, Ingleton House, Stratford House, Ripon House, Keswick House, Ringwood House, Morpeth House, Matlock House, Lincoln House.
23 November 2016
Malan Square, Bader Way, Wood Lane, Thomas Sims Court
30 November 2016
Leyburn Crescent, Leyburn Road, Southall House, Ulverston House, Runcorn House, Talgarth House, Wallingford House, Coleford House, Denbigh House, Chesham House, Havant House, Atherton House, Middlesborough House, Lampeter House, Enfield House, Helmsley House, Langport House, Orton House, Pulborough House.
Get details of the scheme here.
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 Find out about Universal Credit
Universal Credit will replace six existing benefits and is now being rolled out in Havering.
Havering Council has produced a special information booklet that you can read online here.
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Is it up to me?
Tenants and leaseholders are responsible for many basic
repairs to their properties, so before logging a report please check if it is up
to you to do the repair or whether the Council is responsible. Find out
full details of your responsibilities here.
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Like us on Facebook
Facebook is an ideal way to keep in touch with family and
friends, and now it can be used to keep informed about what’s happening with
Havering Council Housing Services.
If you ‘like’ us you will then get alerts when we add news
to our page, including details of job opportunities, training courses, events
and useful information. Like us on Facebook.
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 Havering Council's Cabinet Member for Housing, Councillor Damian White, is holding
housing surgeries for tenants and leaseholders on:
Friday 25 November 4pm – 6pm, Hacton Hall,
Haydock Close, Hornchurch, RM12 6EA
Friday 16 December, 4pm – 6pm, Havering
Town Hall, Main Road, Romford, RM1 3BB.
Hostel residents only Friday
9 December, 4pm -
6pm, Abercrombie House, Hilldene Avenue, Harold Hill, RM3 7AU
Details of future housing surgeries can be found here.
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It's Party Time!
If you’re
looking for a hall for a family celebration or event Hacton Lane Hall in Hornchurch
could be just what you need.
With competitive
prices and good facilities, including on site car parking, this is an ideal
venue. Reserve
your booking online here.
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There are a number of Job Clubs in Havering which offer help and support including:
Every Monday, 9am until 12noon
Mardyke Community Centre,
South Street, Rainham, RM13 8PJ
Every Wednesday, 10am until 1pm
Betty Strathern Centre, 41 Myrtle Road, Harold Hill, RM3 8XS
Every Thursday, 9.30am until 12.30pm
Highfield Towers Community Hall, Hillrise Road, Collier Row, RM5 3DQ
Every Friday, 10am until 1pm
Havering Citizens Advice, 9 Victoria Road, Romford, RM1 2JT
All job clubs are
open to any Havering resident wanting help to find work.
For more information complete the request form here.
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Sign up to the My Havering service and you
can then access a wide range of services 24 hours a day, seven days a week
through the web site.

Council tenants and leaseholders can get secure access to all their housing
information online through SeeMyData.
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Got a question?
If you have a question about any aspect of housing, there is
now just one form to complete, which will then reach the right people to answer
your question.
Just
complete the online form here.
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 If you want to check what we’ve
said before, back copies of At
the Heart online can be found here.
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