Information about housing in Havering

At the Heart online header

Friday 23 October 2015


In this issue:


Tenancy fraud campaign

Hand in your keys

If you are subletting your Council property, and hand over the keys by Monday 30 November, you can avoid prosecution. See full details here.

Hand in your keys poster
Whistleblower Housing Poster

£500 Reward

If you provide information about someone who is illegally subletting a property, and the Council gets control of the property back, you can receive up to £500 reward. You can report details on line. 


Do it in a day

toolbox

Do it in a day means our contractor, Breyer Group, will be carrying out all the repairs at a specific location on the same day.

Tenants should still report repairs in the normal way, so Breyer Group knows how many staff, and what equipment, may be needed to do the repairs.

But if you see the contractors working in your street and you have a non-urgent repair you can report it directly to them and they will try to get it fixed for you on that day.

Breyer Group will be in the following areas on these Wednesdays:

28 October: Rush Green Gardens

4 November: Ongar Way, Theydon Gardens, Danbury Road, Fyfield Road, Canfield Road, Harlow Road, Writtle Walk

11 November: ​The Rotunda, Fambridge Court, Cottons Court

18 November: ​Farnham Road, Hilldene Avenue, Chippenham Road, Kings Lynn Drive, Dartfields, Rothbury House, Crediton House, Wantage House, Ingleton House, Stratford House, Ripon House, Keswick House, Ringwood House, Morpeth House, Matlock House, Lincoln House

25 November: ​Malan Square, Bader Way, Wood Lane, Thomas Sims Court

Get details of the scheme here.


Direct Debit is best for paying

Direct debit guarantee logo

Council Tax

Using Direct Debit means you don’t have to remember when your Council Tax or rent is due as the payment is made automatically, and for the right amount, every month.

You can choose whether the Council Tax payment is made on the 1st or the 15th, of each month to suit your financial situation and it’s easy to set up too.

All you need are your bank account details and your Council Tax or rent reference number. Then contact us and we’ll do the rest.

More information on paying Council Tax here.

Direct debit guarantee logo

and Council rents

You can choose whether the rent payment is made on the  1st, 7th, 14th or 21st of each month

More information on paying rent here.


Family Mosaic logo

Help at hand

Family Mosaic provides a free support service, to Havering residents aged 16 years and over, to help individuals develop and improve their ability to live independently in their own home or help them to explore their housing options if they are homeless. More information is available here.


Question mark with man thinking

Got a question?

If you have a question about any aspect of housing there is now just one form to complete, which will then reach the right people to answer your question.

Just complete the online form here.


Housing Facebook page header

Like us on Facebook

Facebook is an ideal way to keep in touch with family and friends, and now it can be used to keep informed about what’s happening with Havering Council housing services.

If you ‘like’ us you will then get alerts when we add news to our page, including details of job opportunities, training courses, events and useful information. Like us on Facebook here.

Housing Surgeries

Cabinet Member for Housing, Councillor Damian White, is holding housing surgeries for tenants and leaseholders on

Friday 23 October, 4pm – 6pm at Hacton Hall, Haydock Close, Hornchurch, RM12 6EA

Friday 20 November, 4pm – 6pm, Highfield Community Room, Highfield Towers, Hillrise Road, Collier Row, RM5 3DQ.


Halloween at Highfield

pumpkin

If you live in the Hillrise Road part of Collier Row, head to Highfield Hall between 2.30pm and 4.30pm on Friday 30 October.

The event is free and Halloween activities, including apple bobbing, cup cake decorating, face painting, arts and crafts will be taking place.


Use your local library

books

There’s a lot happening at your local library which offers much more than just books.

There are events and local clubs meeting there, exhibitions and computers you can use.

We’re launching a new email update to let you know what’s taking place in your local library so don’t miss out, sign up to receive Library News by email today.


Job Clubs to help you find work

Job Club group

Havering Council’s Housing Service runs three Job Clubs:

Every Monday, 9am until 12noon

Mardyke Community Centre, South Street, Rainham, RM13 8PJ. 

Every Wednesday, 10am until 1pm

Betty Strathern Centre, 41 Myrtle Road, Harold Hill, RM3 8XS

Every Thursday, 9.30am until 12.30pm

Highfield Towers Community Hall, Hillrise Road, Collier Row, RM5 3DQ

Every Friday, 10am until 1pm

Havering Citizens Advice, 9 Victoria Road, Romford, RM1 2JT

All job clubs are open to any Havering resident wanting help to find work.

For more information complete the request form here.

Jobscentre Plus logo

Jobs match service

Jobscentre Plus offers a universal jobs match service which allows you to look for vacancies online. More information available here.


It's easy to do it online

Sign up to the My Havering service and you can then access a wide range of services 24 hours a day, seven days a week through the web site.

Apply online

You can apply to move house, for energy efficiency advice, to rent a garage and much more.

Check out the full list here.

Pay for it logo

You can also pay your housing or garage rent and Council Tax by Direct Debit by completing and returning the online form. You can pay online using credit or debit cards.

Report it logo

The Report It service is available to let the Council know about community and neighbourhood issues; housing issues; recycling and waste collection concerns and a lot more.

See My Data logo

Council tenants and leaseholders can get secure access to all their housing information online through SeeMyData.​​​


Hall for hire

Hacton Lane Hall interior

The newly refurbished Hacton Lane Hall, in Hornchurch, is now available for hire and is an ideal venue for club and society meetings or family celebrations. Full details are available here.


At the Heart Online archive

At the Heart online header

If you want to check what we’ve said before, back copies of At the Heart online can be found here.