Information about housing in Havering

At the Heart online header

02 July 2015


toolbox

Do it in a day

A new system is being introduced for non-urgent day to day repairs.

Do it in a day will see contractor Breyer Group will be carrying out all the repairs at a specific location on the same day.

Tenants should still report repairs in the normal way, so Breyer Group knows how many staff, and what equipment, may be needed to do the repairs.

But if you see the contractors working in your street and you have a non-urgent repair you can report it directly to them and they will try to get it fixed for you on that day.

Breyer Group will be in the following areas on these Wednesdays:

  • 8 July for Rush Green Gardens
  • 15 July for Canfield Road, Danbury Road, Fyfield Road, Harlow Road, Ongar Way, Theydon Gardens and Writtle Walk
  • 22 July for The Rotunda
  • 29 July for Chippenham Road, Crediton House, Dartfields, Farnham Road, Hilldene Avenue, Ingleton House, Keswick House, Kings Lynn Drive, Lincoln House, Matlock House, Morpeth House, Ringwood House, Ripon House, Rothbury House, Stratford House and Wantage House

More information available here.


Forthcoming events

Face Painting

Summer sports and crafts roadshow

  • Thursday 30 July, 1pm until 4pm, Gooshays Gardens, Harold Hill, RM3 8AF
  • Tuesday 4 August, 1pm until 4pm, Christchurch Avenue, Rainham, RM13 8JA
  • Wednesday 12 August, 1pm until 4pm, Lawns Park, Coiler Row, RM5 3HB
  • Tuesday 18 August, 1pm until 4pm, Harrow Lodge Park, Hornchurch, RM11 1JR
  • Tuesday 25 August, 1pm until 4pm, Macon Way, Cranham, RM14 1NZ.

Activities include inflatable play zone, cupcake decorating, smoothie making, egg and spoon races, theatre skills, face painting, nail art, giant jenga and other games.

More information available by email.

Dogs Trust logo

Dog days

The Dogs Trust will be providing free advice and micro-chipping for dogs on:

  • Wednesday 22 July, 11am to 4pm at Hitchin Close, Harold Hill, RM3 7EQ
  • Thursday 20 August, 11am to 4pm at Malan Square, Elm Park, RM13 7JA
Love Food Hate Waste logo

Cookery Workshop

Saturday 4 July, 10am until 12.30pm at Upminster Library, 26 Corbets Tey Road, Upminster, RM14 2BB

More information available here

Comment on Commonwealth Estate proposals

Havering Council is proposing to rename the Highfield Estate, in Collier Row, as “The Commonwealth Estate” and the naming of individual blocks, with their own specially designed signs and nameplates, will take place in September.

There will be an opportunity to view the proposals in the Community Hall at the bottom of Highfield Towers on Wednesday 1 July, between 9.30am and 12.30pm, and Friday 3 July, between 10am and 4pm.

Residents can send their views by email.


Direct debit logo

Direct Debit is best for paying Council Tax

Using Direct Debit means you don’t have to remember when your Council Tax or rent is due as the payment is made automatically and for the right amount every month.

You can choose whether the Council Tax payment is made on the 1st or the 15th, of each month to suit your financial situation and it’s easy to set up too.

All you need are your bank account details and your Council Tax or rent reference number and then contact us and we’ll do the rest.

More information on paying Council Tax here.

Direct debit guarantee logo

and Council rents

You can choose whether the rent payment is made on the  1st, 7th, 14th or 21st of each month

More information on paying rent here.


Parking sign

Resident Parking Permits

You can now apply online for Resident and Visitor Parking Permits.

If you are renewing a Resident Parking Permit, this can be applied for online up to four weeks before your permit is due to expire. 

To make an online application, you simply need to register for ‘My Account’, which takes just a few minutes. All you need is an email address. Once registered, you will be able to apply and pay securely for parking permits and you will receive an email reminder before your Resident Permit is due to expire.

All Resident and Visitor permits are now printed at a central location and are therefore unable to be collected on the same day if you apply in person at the Public Advice and Service Centre. Your permits will be sent to you by first class post.

More information available here.


kidspace logo

Don’t forget your Kidspace offer.

On Page 29 of the spring edition of At the Heart there is a Free Adult Admission voucher to Kidspace at The Brewery, Waterloo Road, Romford, RM1 1AU.

The voucher is valid until 31 December 2015, so do cut it out and keep it handy for when the family is looking for fun activities to do during the school holidays.


Housing in Bloom 2

It's time to enter Housing in Bloom

Whether you have green fingers or not, the Housing in Bloom 2015 competition is looking for your entry.

The competition closing date is Sunday 30 August.

It doesn’t matter if you have a massive garden, a display of hanging baskets and tubs or a single sunflower, you can still win a prize and join us for a great presentation event.

The categories for the competition will be for:

  • Best back garden
  • Best front garden​
  • Best communal garden
  • Best hanging basket
  • Tallest sunflower

More information and enter online here.


Penny Crookshank with home energy saving trust kit

Would you like a free home energy check?  

Havering Council tenants can get a free home energy check visit, which includes:.

  • Heating controls
  • Lowering energy bills
  • Energy Tariff switching
  • Annual bill checking
  • Damp and condensation
  • Draught proofing
  • Saving energy in the home
  • Grants and discounts
  • Providing an information pack and thermometer card or warm pack. 

After the visit you will receive a personal home energy check report.

To book a visit, email your details to Energy Advice.


Family Mosaic logo

Help at hand

Family Mosaic provides a free support service, to Havering residents aged 16 years and over, to help individuals develop and improve their ability to live independently in their own home or help them to explore their housing options if they are homeless. 

They assist with issues such as finding employment, benefit checks and debt management, as well as running weekly drop-in surgeries throughout the Borough that do not require a referral to access.

More information is available here.


Question mark with man thinking

Got a question?

If you have a question about any aspect of housing there is now just one form to complete, which will then reach the right people to answer your question.

Just complete the online form here.

Local labour day this Friday

​Are you unemployed?

Do you need help with your CV?

Looking for a new career direction?​

Come and join the Council and Willmott Dixon Energy Services on Friday 3 July, between 10am and 4pm, at Highfield Towers Community Centre, Hillrise Road, Romford, RM5 3DQ, to find out about work opportunities with Willmott Dixon and the companies they work with.

Some of the jobs they are looking to fill include:

  • Scaffolders
  • Renderers
  • Electricians
  • Trainees
  • Quantity Surveyors
  • Customer and Communities Officers
  • Site Managers
  • Administrators.

For more information email Sophia Reid.

Employability event success

Employability Day

Residents were able to find out the best way of maximising their skills and income during a special event at The Betty Strathern Centre, in Harold Hill, on Tuesday.

People attending were able to visit workshops on helping improve their skills, get assistance with CV writing, get help identifying employment prospects and apply for volunteering opportunities as well as get advice and information on benefits.

Organisations at the event included:

  • Havering Adult College (pictured)
  • Mary Ward Legal Centre
  • Citizens’ Advice Bureau
  • Family Mosaic
  • Private Housing Solutions
  • HAVCO.
Job Club group

Job Clubs to help you find work

Havering Council’s Housing Services runs three Job Clubs:

Every Monday, 10am until 1pm

Mardyke Community Centre, South Street, Rainham, RM13 8PJ. 

Every Wednesday, 10am until 1pm

Betty Strathern Centre, 41 Myrtle Road, Harold Hill, RM3 8XS

Every Thursday, 9.30am until 12.30pm

Highfield Towers Community Hall, Hillrise Road, Collier Row, RM5 3DQ 

All job clubs are open to any Havering resident wanting help to find work.

For more information complete the request form here.

Jobscentre Plus logo

Looking for work

Jobscentre Plus offers a universal jobs match service which allows you to look for vacancies online.

More information available here.


scam alert signs

Be scam aware

During July there is a series of road shows to make residents aware of possible scams and how to recognise them.

The roadshows are organised by the Havering Citizens Advice Bureau’s Active Living project, in partnership with Havering Council and the Metropolitan Police.

The roadshows are on:

  • Tuesday 14 July, 2pm until 4pm at Nat West Bank, 10 South Street, Romford, RM1 1RD.
  • Wednesday 15 July, 10am until 2pm at Barclays Bank, 136 High Street, Hornchurch, RM12 4UX.
  • Thursday 16 July, 12noon until 2pm at Tesco Roneo Corner, 300 Hornchurch Road, Hornchurch, RM11 1PY.

More information available by emailing Kim Crisp or checking the Action Fraud website.


Homes and Housing Good Neighbour Award 2014 15 Jean Freeman

Have you got good neighbours?

Everybody needs good neighbours, but do yours go that extra mile to lend a helping hand?

If so, it’s time to recognise the help they give by nominating them for a Havering Council Housing Services Good Neighbour Award 2015.

To make your nomination, complete the form on the website to let us know who you think should win.

Closing date is Wednesday 30 September.

More information available here.

Pictured: One of last year’s Good Neighbour Award winners, Jean Freeman.


It's easy to do it online

Sign up to Havering Council’s ‘My Account’ service and you can then access a wide range of services 24 hours a day, seven days a week through the web site.

Apply online

You can apply to move house, for energy efficiency advice, to rent a garage and much more.

Check out the full list here.

Pay for it logo

You can also pay your housing or garage rent and Council Tax by Direct Debit by completing and returning the online form. You can pay online using credit or debit cards.

Report it logo

The Report It service is available to let the council know about community and neighbourhood issues; housing issues; recycling and waste collection concerns and a lot more.

See My Data logo

Council tenants and leaseholders can get secure access to all their housing information online through SeeMyData.​​​


Hacton Lane Hall interior

Hall is ready for hire

The newly refurbished Hacton Lane Hall is now available for hire and is an ideal venue for club and society meetings or family celebrations.

The hall can accommodate 80 people seated and 120 standing. It has a modern kitchen with fridge freezer, microwave and cooker, as well as on-site parking.

Hire charges are £33 per hour, Monday to Thursday and £50 per hour, Friday to Sunday.

The hall is reached from Haydock Close, Hornchurch, RM12 6EA.

To find out more email HactonLane.


Housing Facebook page header

Like us on Facebook for news and information

Facebook is an ideal way to keep in touch with family and friends, and now it can be used to keep informed about what’s happening with Havering Council housing services.

If you ‘like’ us you will then get alerts when we add news to our page, including details of job opportunities, training courses, events and useful information.

So next time you are on Facebook check out our page and ‘like’ us.

Like us on Facebook here.


At the Heart online header

At the Heart Online archive

If you want to check what we’ve said before, back copies of At the Heart online can be found here.


Email news logo

This update is sent to keep you up-to-date on Havering Council  news on Housing.

We hope you find this information useful and will encourage friends, family and colleagues interested to subscribe too.

Keep up-to-date with other news from Havering Council by signing up for our email updates then choose the topics that are of interest to you.

The full list of email updates currently produced by Havering Council can be seen here.