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6 November 2020
If you develop coronavirus symptoms, please self-isolate and get tested
Coronavirus symptoms include:
- New, continuous cough
- High temperature
- Loss of, or change to, your sense of smell or taste
If you develop any of these symptoms, however mild, it’s so important that you self-isolate and get tested.
Self-isolating, which means staying at home, is important because it will prevent you passing the virus on to others. We know that self-isolating is difficult though so if you need any support to do it, please call us on 020 7974 4444 (option 9). Depending on your circumstances, you might also be eligible for a £500 support payment to support you to self-isolate and make up for lost income – see below for more information.
How do I book a test?
To get a coronavirus test, go to nhs.uk/coronavirus or call 119. You will be given the option to book an appointment at a test centre or request an at-home test kit. There are plenty of available testing kits and organising a test should only take 5-10 minutes.
Please be aware that there is a test site at Greenwood Place in Kentish Town with lots of appointments available. Please be aware that you can’t just turn up – you will need to book an appointment via nhs.uk/coronavirus or by calling 119.
£500 grant payment to support low earners to self-isolate
If you’re self-isolating and you meet all of the below criteria, you may be eligible for a one-off payment of £500 – called a Test and Trace support payment – to support you to self-isolate and to make up for lost income:
- You have been told to stay at home and self-isolate by NHS Test and Trace; and
- You are employed or self-employed, are unable to work from home and will lose income as a result; and
- You are currently receiving benefits (Universal Credit, Working Tax Credit, income-related Employment and Support Allowance, income-based Jobseeker's Allowance, Income Support, Housing Benefit or Pension Credit)
To find out more, including how to apply, go to camden.gov.uk/apply-for-test-and-trace-support-payment. If you do not meet any of the criteria but need help to self-isolate go to camden.gov.uk/coronavirus or call us on 020 7974 4444 (option 9).
 As well as following the lockdown restrictions, please keep following public health advice to keep yourself and others around you safe:
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Regularly wash your hands for at least 20 seconds each time
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Wear a face covering in all indoor public places, unless you’re exempt
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Stay 2 metres apart from people you don’t live with
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 We are committed to help our residents to get through these challenging times.You can find out more about how to access support for your mental and physical health, your finances and for your business on our website camden.gov.uk/coronavirus or by calling us on 020 7974 4444 (Option 9).
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Libraries update
Following the new national restrictions in place from 5 November, Camden libraries are pleased to confirm a number of services will remain open in lockdown. Service updates include:
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Computer access: computers can be accessed on a first come first serve basis. Sessions are limited to 1 hour per day. Printing, scanning and photocopying available. Services will be available from Thursday 5 November at all libraries except Swiss Cottage and Highgate Libraries.
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Highgate Library will be open from Thursday 5 November for “request and read”. Collections will be available from the foyer.
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Swiss Cottage Library will close on Thursday 5 November and reopen on Monday 9 November for ‘request and read’. Collections will be from the foyer.
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Camden Local Studies and Archive Centre: the centre will be closed to customers but resources can be accessed online.
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Home Library Service: we will continue to deliver to housebound customers. If you, or someone you know, can’t get out and about, you may be eligible for the free home library service. Every four weeks, we will bring reading, music and films to your home. Email homelibraryservice@camden.gov.uk
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Adult community learning: digital classes will continue from Kilburn Library Centre more information is available online.
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Digital library: you can continue to visit our digital libraries which has a range of free online books, e-magazines and information resources.
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Christmas closure: Camden Libraries will be closed over the Christmas period from Thursday 24th until the Tuesday 29th of December.
We are working to see if we can safely offer more services over the next few weeks and will keep this page updated. All libraries will have measures in place to keep residents and staff safe. Visitors are advised to wear a face covering in line with Government guidance, unless exempt.
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How to contact us
To stay updated and to find out more information on services and support, you can:
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