Coronavirus update: 27 May 2020

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27 May 2020   

Schools open more widely from 1 June


Following the Government’s announcement that schools will open more widely for children from 1 June, we have been working with our schools to plan for openings that support the needs of their community. The focus remains on the safety of children, their families and school staff. 

We will be supporting schools to make the necessary arrangements so that they can open safely and as soon as possible for these year groups, in addition to the vulnerable children and children of key workers that they already have attending. Schools will be contacting parents regarding their individual arrangements and we will update this page with information about which schools will be open as soon as we have further information. 

Secondary schools, sixth forms and colleges will also provide face-to-face contact for Year 10, Year 12 and equivalent 16-19 further education students to help them prepare for exams next year. It is expected this will begin from 15 June, with around a quarter of these secondary students in at any point. 

Find out more about the announcement to gradually open nurseries, schools and colleges here 

Watch live Q&A with Council Leader Steve Curran

Cllr Curran Live Q&A

Thank you to those of you who joined yesterday's live Q&A with the leader of Hounslow Council, Cllr Steve Curran.

There was a wide range of great questions on topics including libraries, waste collection and recycling, Heathrow jobs, supporting vulnerable residents, schools, homelessness, business support, improving walking and cycling, climate change, and even whether Brentford will get promoted!

If you missed it, you can watch it here.

Mobile test centre available in Isleworth this Sunday and next Monday

coronavirus testing

The mobile coronavirus test centres will be available again this Sunday and next Monday 

When: Sunday 31 May and Monday 1 June 10.30am-3.30pm  

WhereGrasshoppers’ Rugby Club, Syon Lane, Osterley, Isleworth, TW7 5PN.  

There is a mixture of walk-in and drive-through appointments which will be available to book on Friday 29 May.

Tests should be taken within five days of developing symptoms as this is when the test is most accurate.  

Testing for key workers, volunteers and their families:   

Symptomatic people who are key workers, any volunteers working in key worker roles, those who cannot work from home and, people over 65, and members of their households are able to get tested for coronavirus and can book an appointment via the self-referral portal 

Testing for members of the public: 

The Government has now extended its testing programme to include any members of the public aged 5 and over. Please register via the NHS website

Once you register and book your appointment via the self-referral portal or NHS website you will receive a 16-digit code text message. At the testing site, you will need to show your 16-digit code text message to staff members as confirmation for the test.

If you have any difficulty or any questions about testing, please email 

A message from Cllr Guy Lambert, following the reopening of Space Waye

Cllr Guy Lambert

Cllr Guy Lambert, Cabinet Member for Highways, Recycling and Trading Companies at Hounslow Council has provided an update from Space Waye Reuse and Recycling Centre following the site reopening to the public last week.

Cllr Lambert talks about the importance of reopening the centre and reminds residences of essential use only. See the video here

As per Government guidance Household Waste and Recycling Centres are for essential use only, so please only visit if storing waste at home could cause injury or illness and take advantage of regular collections and Bulkyand Garden Waste services to manage waste in the meantime.

Business impact survey 

Closed for business

We understand that the ongoing pandemic has put unprecedented pressure on local businesses of all sizes, and from all sectors, and will continue to bring challenges over the coming months. We’ve launched a Business Impact Survey so we can hear from you what your issues are and how we can help.

The survey is for all business owners operating within the London Borough of Hounslow, as well as social enterprises and individuals who are self-employed or who do freelance work.  We want to know what you need in the short, medium and long term so please complete this form to let us know how this challenge is affecting you, your staff and the wider community. The results from the survey will be invaluable in evidencing the impact of coronavirus on local businesses and shaping the council’s support and assistance for you as we move forward.   

take part in survey

More advice and support for businesses is on our website or you can email

Plans to reopen retail 

open for business

The Government have set out a timeline for retail to reopen in June. Outdoor markets and car showrooms will be able to reopen from 1 June, as soon as they are able to meet the coronavirus secure guidelines to protect shoppers and workers. 

All other non-essential retail including shops selling clothes, shoes, toys, furniture, books, and electronics, plus tailors, auction houses, photography studios, and indoor markets, will be expected to be able to reopen from 15 June if the Government’s five tests are met and they follow the coronavirus secure guidelines, giving them three weeks to prepare. 

Businesses will only be able to open from these dates once they have completed a risk assessment, in consultation with trade union representatives or workers, and are confident they are managing the risks.  

Find out more about the announcement here 

Read the guidance for shops and branches here 

Coronavirus statutory sick pay rebate scheme is now live  

sick leave

Small businesses and employers across the UK who have paid statutory sick pay to staff taking coronavirus-related leave will be able to claim back the money from today. 

If you’re an employer with fewer than 250 employees, you can now claim for coronavirus-related Statutory Sick Pay (SSP). You can also speak to your tax agent about making claims on your behalf. The repayment will cover up to two weeks of the applicable rate of SSP.  

For more information about this Coronavirus support measure, you can also sign-up to HMRC’s Statutory Sick Pay Scheme Webinar. 

Find out more about the scheme here.   

Mortgage payment holiday extended  


Homeowners struggling to pay their mortgage due to Coronavirus will be able to extend their mortgage payment holiday for a further three months, or start making reduced payments. 

The availability of a three month mortgage holiday was first announced in March as part of a package of support for individuals, businesses and the economy. Over 1.8 million mortgage payment holidays were taken up, and the first of these will be coming to an end in June. 

To give people the certainty they need, they will be contacted by their lender to discuss a way forward. Where consumers can afford to re-start mortgage payments, it is in their best interest to do so. However, if people are still struggling and need help, a full extension of the mortgage holiday for a further three months will be available as one of the options open to them. 

The Financial Conduct Authority has published new draft guidance today for lenders which will set out the expectations for firms and the options available to their customers. 

Be on your guard-scam alert

Scam alert

Residents have been warned to be on their guard against criminals and scammers exploiting the coronavirus crisis. 

There are many genuine community efforts to help residents; to provide good quality advice and support, but  everyone is trustworthy, and some people will take advantage of this unprecedented situation. 

Here are just some of the current scams Trading Standards is advising the public to be aware of and be vigilant against: 

  • People offering fake miracle cures, testing kits or vaccines for coronavirus. 
  • Those impersonating healthcare workers, claiming to be offering ‘home-testing’ for coronavirus. 
  • Emails or text messages offering a refund on taxes, utilities or similar to capture personal and bank details. 
  • Fake products online to protect you or cure coronavirus. 
  • Mobile phone applications giving updates on the virus but instead, it locks your phone and demand a ransom. 
  • Offers to shop or collect medication with money demanded up front. 

Remember, your bank or the police will never ask for your bank details over the phone. 

Remember: Stop; Challenge; Protect. You can find out more information and how to report yourself from any scams here.

Six ways to be a local legend  


We know that Hounslow residents have been amazing pulling together and helping each other out. If you would like to do something here are some ways you can be a local legend: 

Check in on neighbours at a safe distance, particularly if they are older or vulnerable. 

Write a thank you note for refuse collectors or other front-line staff. 

Leave a review for a local restaurant or shop. 

Donate items to a local foodbank  

Do a grocery shop for a vulnerable neighbour. 

Spread a little joy by thanking someone for their act of kindness. Post on Facebook or Twitter using #LoveHounslow #LondonTogether   

Older People’s Health and Wellbeing 

older people health and wellbeing

It’s important that we all look after our health and wellbeing but especially important for older people with the over 70s having to be especially careful to follow social distancing guidelines. 

Staying active is important for older people and there are a number of resources to help you to stay mobile. 

  • The Body Coach also has a freely available 10 minute exercise session aimed at older people and those that may be less mobile. 
  • Getting out of the house and having a short walk in the fresh air will also help your overall wellbeing but remember to stay two metres, or six feet, apart from other people outside of our household and to wash your hands as soon as you get home. 
  • Age UK provide resources to support older people to stay safe during this coronavirus pandemic including how to spot scams, domestic violence and advice about keeping active and busy to look after your physical and mental health. 
  • Check out OneYou Hounslow for more tips, advice and ideas to move more and stay active. You can even speak to a Health Advisor for free one to one support.  

If you need support with shopping or collecting medication and have no family members close by to support you please contact the Community Hub on 020 7084 9697 or email 

You can find out more about the Community Hub here.

OneYou Hounslow- 50 ways to move more

One you Hounslow

In recent weeks exercising outside in the usual way or attending your favourite activities just hasn’t been possible. Physical Activity and Sport Project Manager, Suzie Munnery, talks about how the current situation has emphasised the important role of physical activity in all our daily lives, and looks at some of the fantastic ways community partners are supporting local people to stay active, visit  

OneYou Hounslow is updated with over 50 ‘move more’ activities for different ages and abilities. There is also a ‘connect more’ page for advice on taking care of your mind as well as your body.

Let’s see your heart on hand photo to support victims of domestic abuse

The coronavirus pandemic is presenting very challenging circumstances for people living through domestic abuse and we want victims of domestic abuse to know they are not alone.  

We are encouraging everyone to show their support and solidarity for victims of abuse during these difficult times by drawing a heart on the palm of the hand and sharing this on your social media using the hashtag #YouAreNotAlone. Help us make this collage pictured below bigger! 

Please mention @LBofHounslow  on Twitter and/or Facebook and we will share your pictures on our social media channels in one big collage!  Let’s stand together and remind those affected by abuse that we are here and there is no excuse for abuse! 

Remember our message to anyone facing domestic abuse is really simple:  

We are still here and we are still able to help you.  

If you are not safe at home, social isolation does not mean that you cannot leave. 

Our specialist domestic and sexual violence service for Hounslow is still open (they can be contacted on 07810 031780 (Open Mon-Fri 9am-5pm) and we have developed new ways of working to support anyone experiencing domestic abuse during the coronavirus pandemic.  

Download and/or share our safety card  with friends, family members, neighbours and colleagues and for more support and advice please visit  

Anyone in immediate risk of danger call 999. If it is not safe to speak then you should use the silent solutions service by dialling 999 and press 55 and the police will know this is related to a domestic incident and will be able to help you.  

heart on hand collage

Developing your growth plan 

business workshop

Will your business be ready when growth presents itself?  

Work Hounslow offer a range of free workshops to support your microbusiness. The latest workshop is Developing Your Growth Plan, delivered by BrandUIn.  

BrandUIn will deliver an online workshop that enables you to explore ways to critically examine your business growth strategy and evaluate new opportunities to grow your business.   

Delegates should expect a workshop with growth strategies and guidelines which deliver results e.g. looking outwards, meeting customer requirements, and adding value.  

This workshop will be delivered in two parts over two consecutive weeks. The single booking will count towards both parts of the workshop.  

Session 1: Tue 2 June (11:00am – 12:30pm) 

Session 2: Tue 9 June (11:00am – 12:30pm)  

Sign up to our free online course today! Booking is essential. Please note these workshops are only for London Borough of Hounslow based micro-businesses.

How to develop a digital business and grow online workshop  

online workshop

Work Hounslow offer a range of free workshops to support your microbusiness. The latest workshop is How to Develop a Digital Business and Grow Online, delivered by Smarter Society.  

Digital business is now expected of all businesses and can be the largest opportunity for growth. The training will help micro businesses to develop their digital business strategy including virtual delivery (Zoom, Facebook Live), website development, e-commerce and social media.  

The training includes: 

  • How to deliver business virtually 
  • The web and what it means for your business 
  • Types of websites 
  • E-Commerce options 
  • Social Media marketing 
  • Building a digital strategy  

This workshop will be delivered on Wednesday 3 June 2020 (10:00am – 13:30pm). 

Sign up to our free online course today! Please note this workshop is only for London borough of Hounslow based micro-businesses.   

Online resources for health, education and wellbeing 

New for adults, young people, children and families;  

Better on demand provides access to workouts for free on the Better UK app, available from the Apple or Google Play stores. Enter BETTERFREE as the Club Access Code, club ref: Gunnersbury Park Sports Hub.

Joe Wicks  also known as the Body Coach or, the nation’s PE teacher, is now offering virtual classes for seniors on his YouTube channel.

Make Movement your Mission designed by Later Life Training, includes a series of short online regular movement sessions done either in a chair or standing holding onto a support.

Mind’s guide for young people is available with information for young people who are worried about coronavirus and want to know how to cope with changes to their lives.

Sport Impact works with schools across Hounslow to give pupils the best opportunities in PE, Sport and Health, as well as encouraging Leadership and Volunteering. The team have created some Stay at Home Challenges to support learning whilst in the home.

OurParks coaches Ange and Premika are encouraging exercise at home and workout sessions via their facebook or YouTube channel. Why not try Saturday 10am Live HIIT Workout.

Brentford  FC Community Sports Trust  have some great free fitness sessions for Hounslow residents including Pilates, Yoga and chair based exercise for over 60s, all part of their #BeeeatHome campaign.

Visit for more support and information.

Latest information and advice

If you think you know someone who’d like to receive this e-newsletter, forward it on and they can subscribe here. 

The Council has a coronavirus advice webpage which is updated daily with the latest local information for residents and businesses. 

Advice in accessible formats and different languages

You can also follow us on social media using the links below. 

The latest information on coronavirus in general is available on the Government’s website. 

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