Welcome to HMRC’s help and support email service

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Dear customer,

Welcome to HMRC’s help and support email service

We will send you timely and relevant emails to help and support you, every step of the way

In our emails you can expect reminders about key events in the tax year, including specific help and support for self assessmentif you need to complete a Self Assessment tax return by 31 January. We’ll also signpost you to relevant information from other government departments.

To receive the right information at the right time

You will need to register for one or more of our subscriptions, by going to our Email Updates page, entering your email address and choosing from the list of available topics.

From this page, you can also:

  1. Edit your Subscriber Preferences
  2. Enter a Password using the preference tab – this will make your details secure
  3. Make your experienced more personalised by using the Questions tab to receive more topical information in the future.

By adding our email address to your address book, you will be able to manage spam and identify fake emails easily. If you receive an email that you suspect to be fake, you can check by going to GOV‌.UK and searching ‘HMRC phishing’ to find our guidance on recognising genuine HMRC contact, emails, calls or texts.

You can also unsubscribe from this service by using the link at the bottom of our emails.

alison walsh signature

Alison Walsh

Head of Digital Communication Services