HMCTS Weekly Operational Update - Week commencing Monday 30 May 2022

HMCTS weekly operational update

HMCTS operational summary for week commencing Monday 30 May 2022

Next week’s update will be issued on Wednesday 1 June 2022.

  • Updated: New measures to protect victims of domestic abuse from being cross-examined by alleged perpetrators, and vice versa, will come into force soon in civil and family courts. Legal practitioners with family and civil court cross-examination expertise and vulnerable witness or advocacy training may be appointed directly by the court in place of a prohibited party. For more information or to register, please email:
  • Updated: We announced that a new tribunals centre will open in London by the end of 2023.
  • Updated: Courts and tribunals will be closed between Thursday 2 June and Saturday 4 June 2022. Remand courts will remain open during this period. Please check find a court or tribunal before travelling.
  • Updated: Our Courts and Tribunals Service Centres will be closed between Thursday 2 June and Saturday 4 June 2022. There will be limited service on these days for crime-related queries available between 8am and 2pm. Services will re-open as usual on Monday 6 June 2022.
  • Updated: The pilot on extended our Courts and Tribunals Service Centres opertaing hours will end on Saturday 28 May 2022. From Monday 30 May 2022 both divorce and probate contact hours will revert to 8am to 6pm (Monday to Friday), and services will be closed to the public on Saturdays. This includes calls and webchat.
  • Reminder: We’ve launched a new Reporters’ Charter to outline the rights and responsibilities of court reporters and to boost transparency in the justice system.


  • Reminder: Before a defence professional attends court for a Common Platform hearing, they will need to complete their account and security set up. This includes setting up the Microsoft Authenticator app on a registered mobile phone.
  • Reminder: Section 28 measures have been rolled out to a further 14 locations to support more victims of rape and sexual offences with the stress of being cross-examined in court.
  • Reminder: To find case details on Common Platform, defence professionals will need the case unique reference number and the first name, last name and date of birth of all defendants. The case reference number can be obtained from the charge sheet, public court list or by contacting our service centre by email: or call 0330 808 4407.
  • Reminder: For help and support in using Common Platform, defence professionals should speak to their organisation’s administrator or contact our helpdesk. Telephone 0300 303 0688, Monday to Friday, 8am to 6pm (excluding bank holidays), or email
  • Reminder: We published step-by-step guidance for defence professionals on how to use Common Platform, and guidance for organisational administrators at legal firms and chambers on creating user accounts, assigning roles, and other system tasks.
  • Reminder: Defence solicitors and barristers attending court for a Common Platform hearing should use the professional check-in feature, in both the Crown and magistrates’ courts.
  • Reminder: If you have a Common Platform account, you need to login at least once every 90 days to keep it active. If your account is inactive for 90 days, it will be deregistered for security reasons. If you are deregistered, ask your organisation administrator to re-register you.


  • Updated: On Thursday 2 June 2022, the Civil Procedure Rules will be updated to state that solicitors responding to claims for damages issued through the Damages Claims Portal (DCP) must respond using DCP. This covers all claims that fall under Practice Direction 51ZB. Sign up to MyHMCTS and watch our video for more information on how to issue and respond to a claim online.


Judicial guidance and announcements