NHS emergency services are there for you in emergency and life-saving situations. But many people are going to A&E with problems that are not emergencies. This makes A&E very busy and means you and other people have to wait longer for treatment.

You should go to A&E if you need immediate, emergency care and have symptoms of serious illness or injuries that could be life threatening. You can read more about when to go to A&E on the NHS website.

If you need urgent care that's not an emergency, you can get quicker treatment closer to home. Read our guide to local urgent care services and other ways you can get support when you're unwell.

The temperature is dropping and winter is well and truly here, why not take a look at our top tips to stay warm and well during the colder months.

Find out if you could get the free flu jab, where to apply for a Warm Home Check, and how to get in touch with services that can help get you back to a healthier you.

East Sussex County Council want to hear from people who have a hearing impairment, and their carers, about their experience of using local pharmacy services.

In particular, we want to know if your communication needs are being met by your pharmacy and any ideas you have for improving pharmacy services for people with a hearing impairment and their carers.

Visit the website for more information and to take part in the short survey before 17 January 2020.

Young people in East Sussex are offering their ‘top ten tips’ to help parents and carers support children’s mental health.

The guide was developed after a survey of almost 1,000 people found children, parents and carers had different ideas on what would help youngsters’ emotional wellbeing.

Put together by East Sussex Youth Cabinet and Seaford Youth Forum, it includes simple tips such as being open and honest, picking the right time to talk, trusting children to know their own mental health and to ‘listen first, talk later’, and also reminds parents and carers to look after their own mental wellbeing.

Read more about the tips and where to find them.

The SignLive service is now available for Deaf British Sign Language (BSL) users living in Sussex who want to give feedback to the NHS.

The free SignLive app connects Deaf callers to a fully qualified BSL translator, before connecting to the NHS Sussex wide clinical commissioning group engagement team. Deaf users of BSL can then provide views on their experiences of NHS services, respond to BSL interpreted surveys and get involved in public consultations.

Learn more about the service, when it's available and how to use it.

The Care Quality Commission (CQC) has published the results of the Children and Young People’s Patient Experience Survey (2018) which shows East Sussex Healthcare NHS Trust (ESHT) has significantly improved across a number of important areas.

Amongst these were: confidence in the staff, parents and carers being involved in decision making and receiving an explanation about the treatment, cleanliness, children having things to do and the overall experience.

Find out what else has improved.