Welcome to the third newsletter from the Public Protection Partnership in 2024. We aim to keep you updated with the latest news in the public protection arena. Thank you to all our partners for their contributions. The 15th edition of the DGPPP newsletter features a special article about Dumfries Samaritans.
As a multi-agency group, we are responsible for the oversight development and delivery of services to the most vulnerable children and adults who are at risk of experiencing harm. If you have a question relating to any of the content you read today, please reach out to the team using one of the contact methods at the end of the newsletter.
Dumfries Samaritans
Dumfries Samaritans is one of 201 branches across the whole of the UK and Ireland run solely by volunteers.
For charitable purposes, Samaritans comes under the national organisation, but the branch is managed through a volunteer director, Ann Stephenson, and a team of deputy directors with a specific remit.
There are 16 active listening volunteers (with a further 3 in training), and 8 support volunteers who support the running of the branch e.g. volunteer recruitment, PVG checks, treasurer, external communications etc.
Every life lost to suicide is a tragedy and Samaritans works to make sure there is always someone there for anyone who needs someone.
The intensively trained listening volunteers take calls on the 24/7 helpline (116 123) on average once per week from the base at Hestan House, the Crichton, and always work in pairs with an off-site leader for debriefing and support during a shift.
Volunteers take calls from all over the country. Quite a few years ago, branches only answered calls from their own region. That raised two problems – there was a risk a volunteer might recognise a local caller, and also as small branches could only be open for a few shifts a week, those living in Dumfries and Galloway didn’t have access to support on a 24/7 basis as is the case now.
As well as manning the helpline, the team try to be as active as they can in communities across Dumfries and Galloway through outreach to try to get the message out there that Samaritans is there for anyone who needs to talk, not just those who are feeling suicidal. It's important for people to call before they reach crisis point. As part of the outreach, the team also encourage people to look out for people in their community who might be struggling. A leaflet is available setting out the signs to look for, how to open up a conversation with that person and how to encourage them to pick up the phone to Samaritans.
There is a small team of paid staff in Scotland, based in Edinburgh, and it is this team which was very involved in the development and now the implementation of the Scottish national suicide prevention strategy “Creating Hope Together”.
Dumfries Samaritans is pleased to be a regular attendee at the Dumfries and Galloway Suicide Prevention Group and is involved in the development of the local Action Plan.
More information can be found on the national website www.samaritans.org or by emailing Ann Stephenson on dumfries.director@samaritans.org.
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Operation Safety
Operation Safety recently completed its 26th year of delivery. The event ran from Monday 23 September to Wednesday 9 October 2024.
Operation Safety is a multi-agency initiative currently based at DGOne. It involves input from Scottish Fire and Rescue Service, Police Scotland, Scottish Ambulance Service, SP Energy Networks and Dumfries and Galloway Council's Youth Work service.
The aim of the initiative is for partners to give important safety information specific to their subject. This year water safety, firework safety, online safety, emergency first aid, electrical safety, vaping and self-resilience were all covered by attending partners.
In the three weeks of delivery approximately 1100 children aged between 10 and 12 years old attended from 64 schools in the east of Dumfries and Galloway.
Over the 26 years of Operation Safety over 27,000 children have benefitted from their time at Operation Safety and are still hopefully benefiting from the knowledge and skills gained years later.
Langholm Academy has been accredited with LGBT Charter at Silver Level
Langholm Academy has been accredited with LGBT Charter at Silver Level.
Langholm Academy has done an incredible amount of work towards developing an understanding of LGBTQ+ identities – this includes good engagement with staff training and arranging events and learning opportunities for pupils.
The school has done particularly well in embedding LGBTQ+ identities into their curriculum, with almost every subject including some form of LGBTQ+ lesson or example.
There has also been clear involvement from the LGBT student group throughout the charter process.
As part of Pride Month, a film screening of "Love, Simon" was arranged for pupils at the Buccleuch Centre. After the film, activities involving LGBTQ+ stereotypes were undertaken with pupils.
Langholm Academy will continue working on how best to amplify the voices of our LGBTQ+ pupils, parents and staff.
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Women’s Aid
Julie Chisholm felt a warm welcome from the Public Protection Committee (PPC) group when she gave a presentation and showed the short film "Nurture or Nature". Her presentation gave an insight into the work of Dumfries Women’s Aid and highlighted how much this ties in with the fantastic work being carried out by the PPC in Dumfries and Galloway.
Women's Aid not only work with victims of domestic abuse but also deal with the aftermath that sadly comes along with abuse. This may include alcohol or drug addiction, mental health problems, housing issues, financial difficulties and more. Referrals have increased greatly and continue to rise.
Financial stability is important to maintain operation of their valued service; while survivors of domestic abuse fight to survive, unfortunately, so does the Women's Aid support service.
Women’s Aid represents the voice of victims of domestic abuse in Dumfries and Galloway. If they give up hope, what message does that send to those needing to reach out to them? The service is a lifeline to those who need it.
Hamish McGhie, the Independent Chair of PPC, was grateful to Julie Chisholm from Dumfries and Stewartry Women’s Aid for coming along and presenting this extremely hard-hitting video. It provided a vivid insight into domestic abuse and the significant knock-on effects it has on the whole family. It clearly highlighted the crucial need for early intervention across our multi-agency public protection partnership. It very much struck an emotional chord with members of the committee with a rich discussion taking place around the work of those working towards the prevention of violence against women and girls (VAWG), the subcommittee and the need for positive role models and relationships, the importance of language and the potential for the video to add value to multi agency training moving forward.
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Women’s Aid Success Stories
“I moved into refuge in May 2022 with my 1 year old son and my 2 year old daughter, being emotionally and physically abused by not 1 but 2 men. I remember feeling scared and lonely. But The environment and the workers made me feel like I was home. I slowly started to get out of my shell and make friendships in the refuge which helped me later on in life. When I got a house and I had to move out I was very happy to get help with the moving and applying for what I needed for the house. Even though I was happy having my own place I started to miss the staff and someone to talk to. But I soon got an outreach worker which helped me a lot, making sure I was OK mentally and encouraging me. Not long after that I went through some rough times as I let me exes back into my life and my self esteem went down the hill again; but I started the “own my life” course which really helped me understand what domestic abuse is and how to recognise it and opened my eyes, especially to why I was ending up in the domestic abuse situations and why I couldn’t let my perpetrators go. The course and the long conversations with my outreach worker about the course really changed my life and now I can say that I’m stronger than ever. If before I thought I deserved the abuse, now I’m 100% confident that none of it was my fault and that I will never accept that in my life again. Now my kids see a strong, happy and independent mum who’s able to provide them with all the love and attention they need.”
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“Women’s Aid saved my life. My support worker has gone above and beyond to help me and my son with anything we need. The support has made me more confident and I want to live. I came away from the service for a while, but then found I needed more support and they welcomed me back and gave me all the support I needed.”
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For help and support, please contact:
Women's Equality Day – Police CPD Event
Police Scotland held a successful CPD event on International Women’s Equality Day. This impactful “in conversation with” event featured Police Scotland Superintendents Rhona Fraser (Ayrshire) and Nicola Robison (Dumfries) as well as guest panellist, Julie White, Chief Executive of NHS Dumfries & Galloway. This panel shared personal experiences, challenges and strategies for navigating and overcoming gender bias in the workplace.
Over 50 people attended this online event and feedback showed that a number of key takeaways were noted including “no woman should have to prove herself above her male counterparts.” The panel spoke of a number of enabling factors to support career progression including positive male and female role models.
This event is part of a number of internal focussed CPD events which Police Scotland are hosting across Dumfries & Galloway and Ayrshire, with cross divisional collaboration ongoing in support of the service-wide response to violence against women and girls.
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HMP Dumfries Menopause Cafe
The Scottish Prison Service introduced a menopause policy in February 2023 which recognised that staff experiencing menopause related symptoms, whether before, during or after this time may need additional consideration. The policy aimed to provide staff with a person-centred support appropriate to their needs.
Following its introduction, Tracey Weatherall, finance manager looked at how the policy could be implemented and supported within HMP Dumfries. Several staff had spoken to Tracey about some of the menopause symptoms they were experiencing at work and how this impacted on them.
In addition to the well-known symptoms of hot flushes, brain fog and mood swings, menopause symptoms can also affect confidence, concentration, energy and ability which can affect performance at work. Women discussed feeling isolated and lonely; this is when Tracey had the idea of setting up drop-in sessions at work where all staff could get together to discuss all things menopause.
HMP Dumfries held their first menopause café in February 2024, with sessions held every 6 weeks which have been well attended by all staff groups.
The sessions are open to all staff and are used to share information, discuss individual experiences, share hints and tips, provide information about health and wellbeing and just as a support group to make women feel less alone.
The sessions have also welcomed guest speakers. 'CBT with Lindsay' held a session where she focussed on how cognitive behavioural therapy (CBT) and positive thoughts could help manage menopause symptoms. Amy Henderson from "Pilates with Jane and Co" held a session which focussed on skincare and the benefits of Pilates for health and wellbeing. The Governor, Andy Hunstone, has also attended a session to improve his own knowledge to allow him to support his staff. The sessions have been attended by male and female staff of all ages, with male staff looking to gain an understanding of menopause and how they can support their colleagues.
The group has also made use of the Kennedy Suite, named after a previous Governor, who sadly passed away in 2016.The Kennedy Suite is a wellbeing area created by staff that affords a safe space to reset in moments of crisis in both their personal and professional life. Here staff can enjoy a cup of menopause tea, in relaxed comfortable surroundings away from the hustle and bustle of the main jail.
Menopause is still a “silent issue” and in most places of work it is still a taboo subject, but this needs to change. The menopause café hopes to help drive these changes at HMP Dumfries.
Out of Hours Social Work
In April, staff from the Out of Hours Social Work team attended a virtual reality (VR) headset demonstration facilitated by the Fostering and Adoption team. The VR experience has been developed to allow professionals working with children and young people to visually understand early life trauma. It allows the person to see situations through the child’s eyes and understand that trauma can commence even in utero before birth.
The videos provided an insight into trauma and looks at ways of supporting children using a therapeutic approach. It has been designed to take you from pre-birth into the world of the child when they live in negative circumstances such as domestic violence.
The session provided an exciting opportunity to use innovative technology to help form strategies to support our most vulnerable children and young people while trying to gain a greater awareness and understanding of how trauma has a significant impact on a child’s development.
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Feedback from the team:
Staff member A:
"I was not sure what to expect as this was the first time I had used a VR headset. It turned out to be one of the most beneficial learning sessions I have experienced in terms of knowing what it feels like for the unborn child or the child through parental neglect and adverse life experiences."
Staff member B:
"At times I have tried to put myself in the child’s shoes but after viewing the set of videos this made me realise how frightened, anxious and helpless a child may feel with negative behaviours and how this could adversely affect their overall development."
Staff member C:
"I would highly recommend everyone working with children to watch the videos and thank the F&A team for supporting a professional development session."
Contact Social Work
Adult Services (Monday to Friday between 9am and 5pm) 030 3333 3001 Accessteam@dumgal.gov.uk
Children and Families (Monday to Friday between 9am and 5pm) 030 3333 3001 Accessteam@dumgal.gov.uk
Out of hours (Monday to Friday 5pm – 8am, All day Saturday and Sunday) Call 0303 3333 3001 or email socialworkoutofhours@dumgal.gov.uk for help outside normal working hours. Any bank holiday, including Christmas Day and New Year’s Day.
Public Protection Committee Biennial Reports
The Public Protection Committee have launched their three Biennial Reports (2022 – 2024) in November. These detail the innovative approach that partners have taken across Dumfries and Galloway to protect those who are at risk in our communities during 2022-2024. You can read the reports in the links below.
Merry Christmas and a Happy New Year from the Public Protection Team
We hope you have enjoyed reading our newsletters this year and we look forward to sharing more with you in 2025.
Thank you to all our partners for their contributions to our content this year.
Do you have a news story that you think would be great for our next newsletter?
Any queries relating to any of the content you have read today?
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