Members' Adult Social Care Briefing - winter 2017

Members' adult social care bulletin
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Cllr Andrew Leadbetter

Dear Member,

Before we head into the Christmas period I wanted to provide Members with an adult social care update and also take time to reflect on my first six months as Lead Member for Adult Social Care & Health Services.

I’m constantly reminded of the hard work, dedication and desire of staff from across the health and care system to do the right things, the things that matter to people, and I think for the people we serve that has an additional resonance at this time of year.  And we are collectively making a difference.

We have been listening to the views of people and their carers who use disability services across Devon to ensure that we are doing the right things and what matters to them, such as their independence. We have also improved significantly on reducing delayed transfers of care across the system since the summer, at a time when the spotlight has been fixed on this nationally. 

But the backdrop to the Health and Care nationally is still tough and set to get tougher. We are seeing continued lobbying from across the country and across the sector for sustainable and long term funding, and Devon is no different. At Cabinet last week it was resolved that the views of the Health and Adult Care Scrutiny Committee are welcomed and endorsed when Cabinet makes representations to central government for fairer funding in respect of the County Council’s Public Health Grant and for Adult Social Care and Health Services.

Managing demand not only from the aged and ageing population but increasingly from those of working age with significant and multiple long term needs requires innovation and investment in prevention.  Workforce challenges remain, not only in terms of recruitment and retention which we expect to be further tested as the UK leaves the EU, but additionally the workforce costs more each year. 

These are real challenges and challenges that continue to test us, but we have opportunities to lobby for fairer and sustainable funding and to champion the needs of Devon and I am committed to doing this through regular dialogue with our MP which I will be continuing in early 2018.

Wishing everyone a Merry Christmas and a happy New Year.

Cllr Andrew Andrew Leadbetter

Andrew Leadbetter


The quality of care in Devon is better than the England average

Care Quality Commission graph

In its annual State of Care report, the Care Quality Commission (CQC) has rated 86% of providers of adult social care in Devon as either 'Good' or 'Outstanding'. This is fantastic news and a tribute to the daily hard work of providers and DCC adults social care commissioners and operations. This result sees Devon having a better quality of adults social care providers than the England average (80%).

The picture is just as positive for our Clinical Commissioning Group colleagues where across Devon 98% of General Practice has been rated 'Good' or 'Outstanding' compared to the England average of 93%.


The National Children's and Adults Services conference

The conference this year again provided the opportunity to network with colleagues from around the country; share our experiences over the last 12 months and learn how others might be doing things differently and better. 

It was however clear from the tone and atmosphere at this year's conference that those of us working in adults social care are experiencing unprecedented pressures on a number of fronts including: demand, workforce and funding that are combining to make the delivery of social care a significant and increasing challenge, this despite there being no-one better than local government at delivering more for less. 

With seemingly a single issue dominating and occupying central Government it was little surprise that the adult social care green paper, expected this autumn, has now been delayed until summer 2018. But like I have said, we have a real opportunity with our MPs to champion the needs of Devon and what we would like to see in the green paper.


Briefing our MPs

I met with our MPs in November for the first time in my new role as Lead Member for Adult Social Care and Health Services. The conversations we had were extremely positive and productive and I was able to land some key messages about the challenges in Devon and also where we have had successes, which they were receptive to.

In fact, we have been encouraged to make use of the Health Select Committee, given that Sarah Wollaston MP is the Chair and two further Devon-based MPs are Committee Members. We will now start to think about how the pending green paper in summer 2018 could address the health and social care challenges we face and how the Health Select Committee might help to champion Devon.

We also discussed another opportunity to lobby nationally with Ann Marie Morris MP who is the Chair of the Rural Health and Social Care All Parliamentary Party Group (APPG). This APPG is focussed on the challenge of delivering health and social care in rural areas compared to urban settings. This will be a useful platform for us, alongside health colleagues, to lobby for the fairer funding of rural areas where the cost of meeting need is higher compared to urban areas. 

Preparations are already underway for my next round of meetings with our MPs in the New Year, where amongst other things, I shall be expressing my frustration with the lack of mention of solutions to the national funding challenge of adult social care


Providers continue to support the promoting independence approach

You may have seen a feature on a recent edition of ITV Westcountry News about Tatiana, a young disabled adult living in Exeter being supported in a way that is promoting her independence through employment. Our colleagues at Living Options Devon have been working with Tatiana and a local charity called Fixers that works with young people. I encourage you to watch this inspirational story and see how building on people's strengths and doing what is important to people can make a significant difference to their lives.


Promoting independence in disability services

Thank you to all Members who have engaged in this work so far whether that be attending my initial briefing session, the listening events, or requesting further information and the opportunities to be further involved. The listening events have now come to an end, and as I wrote in my earlier briefing we will be reflecting on what we have heard and how we take this forward. Through my further briefings I will ensure Members are fully informed, including receiving a summary report of the listening events.

December 2017


Nicky Skinner

Social Worker of the Year Awards

I'm proud to inform you that our own Nicky Skinner, Team Leader of the Seaton, Sidmouth and Axminster Team won the Adult Services Team Leader of the Year in the annual Social Worker of the Year Award last month.  

I was delighted that was able to attend the event to see Nicky collect her award. The judging panel including Lyn Romeo, Chief Social Worker for Adults and Margaret Willcox, President of the Association of Directors of Adults Social Services clearly made a great decision. 

You can read more about Nicky's success including comments made by the judges on the Awards website. Congratulation also to the Langdon Forensic Social Work Team for being shortlisted for Adult Team of the Year.


Scheme to support newly qualified social workers is making a difference

Our revamped approach to recruiting and supporting newly qualified social workers (commonly known as ASYEs) has enabled us to address long standing recruitment and retention challenges. In the past five years we have recruited 76 social workers on to the ASYE programme. The programme is moderated through the Peninsular Social Work Education group, and the partnership of local authorities in the far South West, so we have confidence that we are maintaining high and consistent standards.  

The programme is also highly rated by the social workers themselves and by their team managers.

Retention of social workers recruited to the ASYE scheme is high: 88% (67 people) who started with Devon as ASYEs since 2012 remain in employment with us. We are also seeing social workers take up opportunities for career progression into specialist work and management roles. We are continuing to offer opportunities for social workers to train as Approved Mental Health Professionals and as Best Interest Assessors. In addition, six of the ASYE entrants since 2012 have now moved into first line manager roles.


Show You Care

A new website, 'Show you care', has been put together by a partnership of local voluntary bodies, the County Council and the NHS, in order to help celebrate vital community activity and encourage many more people to get active and involved in their community. 

The website is aiming to give ideas, contacts and quick access to a whole range of local volunteering and other opportunities, whether people have a few hours to spare or are looking to get a project of their own off the ground.

It will be launched in full in the new year.


How does the NHS work?

I'd like to draw your attention to another one of The King's Fund's alternative guides.  This time it has done a brilliant job of explaining how the NHS works is England in 2017.


Depression and anxiety service

One in four people will experience anxiety or low mood at some point during their life. The Depression and Anxiety Service is a free, confidential, NHS talking therapy service, offering effective treatments and therapies, including Cognitive Behavioural Therapy (CBT), supporting people to get their life back on track.


Newscentre

Find our adult social care on the Devon Newscentre.