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All-colleagues call: recording available
Ian Trenholm, Chief Executive, was once again joined by Andy Ford, Head of Inspection, PMS, who spoke about his experience on secondment to East of England Ambulance Service. Listen to a recording.
ASC Insight: death notifications
A new page has been added to the ASC Insight dashboard on Oracle Analytics Cloud to show COVID-19 (suspected or confirmed) death notifications for services on portfolios. This is a stop gap while we await the addition of these to the Emergency Support Framework. Please contact ascintelligence@cqc.org.uk if you have any questions.
Updated FAQs for colleagues
A refreshed set of answers to frequently asked questions is available now. Many of the themes of questions raised in recent all-colleagues calls have been incorporated:
- Data
- People
- Policy
- Testing
- CQC's media presence
See the new FAQs here and on the information for colleagues intranet page.
Please remember that query handling panels are there for any operational questions and queries you may have.
Virus volunteers: Comment and share in the Virus volunteers Yammer group and we'll highlight in these bulletins.
Latest updates include:
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Janet White, Lead Business Analyst, updates on her work as a Paramedic.
Good luck and best wishes to:
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Linda Oliver, Hospitals Inspector, who is working three days a week as a registered Nurse on a COVID-19 ward at Darlington Memorial Hospital.
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Ruth Sadler, Hospitals Inspection Manager, who is working as a Physiotherapist at Pinderfields Hospital in Wakefield .
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Ken Johnson, Hospitals Inspection Planner, who is starting as an Ambulance driver for Patient Transport Services at North East Ambulance Services.
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Hospitals inspectors, Silas Catling and Catherine Robson who are supporting their respective local communities by delivering medicines for local pharmacies.
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Angie Brown, Hospitals Inspection Manager, who is delivering medications for her local pharmacy as well as shopping and checking in for a chat with vulnerable people in her local community.
Volunteering and external secondments - guidance and FAQs: See guidance and FAQs for all colleagues, for managers, and a flow chart.
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Safety and speaking up during the COVID-19 emergency: CQC and the National Guardian's Office have released a joint statement for providers of health and adult social care on patient safety and freedom to speak up. Read the letter.
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Medicines optimisation weekly COVID-19 briefing: This week's briefing from the medicines optimisation team covers the medicines supply chain, mental health (cross-directorate), and health and justice.
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Sector-specific COVID-19 updates: All the latest sector-specific COVID-19-related updates, published by the directorates, can be accessed from the information for colleagues page.
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Reporting of deaths in care homes - CQC and DHSC joint statement: We have published a joint press statement with the Department for Health and Social Care (DHSC) to reflect our response to the Office for National Statistics (ONS) statistics, setting out our role in the collection and sharing of deaths data. Read the joint statement.
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Testing for care home residents and staff - our response to Daily Mail criticism: This was discussed at the CQC Board meeting on Wednesday and Dr Rosie Benneyworth, Chief Inspector of Primary Medical Services and Integrated Care, has responded. See previous bulletin for Rosie's response.
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COVID-19 testing service for adult social care workers: answers to questions from providers: Answers to frequently asked questions from providers, including, 'what do we do if our staff are already being tested through another route, e.g. Local Authority?', have been added to the testing service for adult social care workers page, along with a full list of all current test centres managed by Public Health England.
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Maintaining our focus on risk during the pandemic – guidance on the decision to inspect: While we are not currently undertaking routine inspections, it is important that we do not lose sight of ongoing, or increasing, levels of risk at a service and that we are prepared to respond as needed. This information includes the factors inspection teams need to think about when carrying out their ongoing monitoring activity. Read the full article.
Where to go for help
If you are struggling with any aspect of the current situation, please speak with your line manager, see 'where to go for help' contacts, and remember that the Employee Assistance Programme is available to all at CQC. The 24-hour helpline number is 0800 882 4102. Please quote username CQCEAP and Password CQCEAP1. Our equality networks are also available to provide support. See joint message from the networks.
Information for colleagues
See the Coronavirus (COVID-19) information for colleagues page for:
- FAQs and contacts
- Volunteering and external secondments
- Directorate-specific COVID-19 messages
- Reporting absence and self-isolation
- Childcare and other caring responsibilities
- Annual leave
- Stay safe at work (at home)
- Mental health and wellbeing
- Staying connected.
Post your message on the CQC Values Wall: Share examples of Excellence, Caring, Integrity and Teamwork on the CQC Values Wall.
Share and connect with colleagues on Yammer: Share your home working experience and any advice and tips for colleagues in the #healthyhomeworking Yammer group and connect with colleagues in the COVID-19 support initiatives, Working parents, Virus volunteers and Wellbeing Yammer groups.
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