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Supporting care home providers to protect their staff and residents
The Department of Health and Social Care has published guidance for care homes, local health protection teams, local authorities, clinical commissioning groups (CCGs) and registered providers of accommodation for people who need personal or nursing care. It sets out how to admit and care for residents safely, and how to protect care home staff. Read the document, Admission and Care of Residents during COVID-19 Incident in a Care Home.
Covid-19 update for dental providers
A message has been sent to dental providers this afternoon to help them to continue supporting national policy, advice and guidance. See the update on the what we're saying to providers intranet page, along with other bulletins sent to providers this week.
Virus volunteers assemble!
In the Virus volunteers Yammer group, Janet White provides a further update on her experience of working as a paramedic, following her recent interview in Cue.
Also:
- Good luck to Inspection Manager, Hospitals, Dan Thorogood, who is returning to the ambulance service as a control room manager after five years away.
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Bekky Meecham, Assistant Inspector, Hospitals, along with other local volunteers in Birmingham, has been sewing PPE suits to be distributed to NHS hospitals.
- Improvement Advisor, Liam Gallifent, is providing community support to vulnerable people in isolation in the North Tyneside area.
We know there are many other colleagues already out there doing great work in support of the national response to Covid-19 and more will follow, including those who have already volunteered to work at the NHS Nightingale hospitals. Comment and share in the Virus volunteers Yammer group and we'll highlight in these bulletins.
If you're looking for ways to help social care in your local area, The National Care Force is a not-for-profit organisation, with charitable status pending. They protect the vulnerable and elderly by connecting the UK social care system with a volunteer workforce.
Information for colleagues
Don't forget the Coronavirus (COVID-19) information for colleagues page for:
- FAQs and contacts
- Information and guidance on volunteering and secondment opportunities
- Directorate-specific Covid-19 messages
- Reporting absence and self-isolation
- Stay safe at work (at home)
- Mental health and wellbeing
- Staying connected.
Remember to log off from your laptop at the end of each day
Please remember to log off from your laptop at the end of each day, rather than just closing your laptop lid. Not fully logging off impacts the way our servers balance the load each day and can have a negative effect on service.
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CQC interim guidance on DBS and other recruitment checks: Guidance for providers recruiting staff and volunteers to health and social care services in response to Covid-19. Read the guidance on our website.
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Personal protective equipment: updated guidance: Public Health England has published new guidance on the correct use of personal protective equipment (PPE) in health and social care settings. See GOV.UK for details.
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RCGP issue workload prioritisation guidance for general practice: The Royal College of General Practitioners have developed a 'red, amber, green' (RAG) status code to help establish consistency on which treatments should continue and which should be stopped for the duration of the Covid-19 outbreak. See the guidance.
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Coronavirus Act 2020: Find out more about our response to Covid-19 and the new Act, and its main impacts for CQC. Read the article.
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Child care and other caring responsibilities: guidance updated to support flexible solutions: Colleagues are encouraged to have a conversation with line managers about their specific caring responsibilities and to explore all available options to find flexible, workable solutions. Read the full guidance.
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Could you spare two days a week to help with registration work?: If you are interested in helping out with registration work and can commit to the equivalent of two days per week, please email Talent@cqc.org.uk to express an interest.
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Covid-19 directorate query handling panels: Each of the inspection directorates now have query handling panels to respond to COVID-19 queries from providers. Details of the panels, and how to contact them, are on a central query handling intranet page which can be accessed from the Coronavirus (COVID-19) landing page.
Employee assistance
The Employee Assistance Programme is also available to all at
CQC. The 24-hour helpline number is 0800 882 4102. Please quote
username CQCEAP and Password CQCEAP1.
Staying mentally and physically healthy
During this period of self-isolation, it’s important to get some good habits in place. To help us all, we’re providing regular updates on support, keeping connected, working well as a homeworker and physical health. See wellbeing update. Find a range of resources on the wellbeing intranet pages, including advice and guidance on where to go for help and how to support others.
A joint message from all CQC equality networks
The CQC equality networks have come together to offer support for any colleagues needing it at this time. Read the joint message from the networks.
Share and connect with colleagues on Yammer: Share your home working experience and any advice and tips for colleagues in the #healthyhomeworking Yammer group and connect with colleagues in the Covid-19 support initiatives, Working parents, Virus volunteers and Wellbeing Yammer groups.
Homeworking advice and guidance:
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