News from the Care Quality Commission: March 2020

care quality commission

The independent regulator of health and social care in England


Our monthly update for everyone interested in health and social care

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Our response to coronavirus

We've suspended our routine inspections to reduce the pressure on health and social care services during the coronavirus outbreak. We'll still monitor them using data and information, and we will still visit if we think there's a risk of harm or abuse.

Because of these changes, it's even more important that we hear your feedback about services you've used or worked at.

We're making other changes to the way we work during the outbreak. These changes include how we do our job and support providers to keep people safe. They also affect how people communicate with us, or send us applications or information.

We expect to make more changes to the way we work to help us ensure people continue to get safe, high quality care, to reduce pressure on services and to support providers.

Get the latest information on changes to the way we work during the coronavirus outbreak.

Give feedback about a service you've used or worked at


Our offices are currently closed and our staff are working from home, so please do not send us post. 

Find out how to contact us.


Frimley Park Hospital nurses

Do you work in health or social care?

Make sure you get the latest updates about changes that we're making to the way that we work.