Staying #TempAware over the summer

This summer we're reminding people who work or volunteer in health and adult social care services to think about the risks of extreme heat – especially for older people and people who are vulnerable.

Our #TempAware campaign sets out some of the simple steps that can be taken during a heatwave, such as staying hydrated and being out of the sun at peak times.

We're also asking people to consider the support they can offer to friends and neighbours during a heatwave, as it is important to remember that not everyone may realise when they are experiencing side effects of the heat, such as becoming dehydrated.

Read Kate Terroni's comments about #TempAware

Follow the #TempAware hashtag on Twitter

Shining a light on the importance of innovation

Our new Driving improvement through technology resource looks at how providers have used new technologies to meet the needs of people using their services and improve the quality of care.

The resource features examples from across health and social care. These range from apps that help people to take more control of their care, to digital systems for sharing care records.

Writing about the resource in a blog post, our Director of Strategy and Intelligence, Dr Malte Gerhold says:

“As regulator, the quality of care and safety of people who receive it is paramount for us. But that does not mean that regulation has to be a barrier to innovation. Quite the opposite. We want to see the great potential of new technologies in improving the quality of care and safety become reality – and are determined to help make it possible.”

Read Dr Malte Gerhold's blog post

Visit the Driving improvement through technology resource

Join us! Work for CQC

Current vacancies include:

• Mental Health Act Policy Manager – Flexible
• Directorate Support Co-ordinator – Administrative Support – Newcastle (may consider other locations)
• Lawyer – London or Leeds
• Head of Financial Accounting – National, preferably Newcastle based
• Head of Financial Management – National, preferably Newcastle based
• Legal Services Administrator – Leeds or London

Browse our current vacancies

Celebrating #hellomynameis Day

We celebrated #hellomynameis Day by announcing that we are starting to use 'hello my name is' badges during inspections as an endorsement of the core values of the campaign.

Dr Kate Granger started the “Hello my name is” campaign in August 2013 after being diagnosed with terminal cancer. While receiving care, she became frustrated with the number of staff who failed to introduce themselves to her when she was an inpatient.

The campaign asks frontline NHS staff to make a pledge to introduce themselves in future to their patients.

Find out more about our support for the campaign

Some CQC team members celebrated the day by introducing themselves on Twitter

Reporting on the progress made in 2018/19

Our annual report and accounts looks at the progress we made in 2018/19, as well as the areas we need to concentrate on during 2019/20.

In 2018/19 we reached the mid-point of our 2016 to 2021 strategy to develop a more targeted, responsive and collaborative approach to regulation.

Read our annual report and accounts

New web resource on effective staffing

Our new resource explores the approaches taken by a range of health and social care providers to make effective use of their staff.

Through a series of case studies, we highlight what providers have done to address the challenge of providing safe, effective staffing in creative and flexible ways.

Among the examples, we see how healthcare professionals from different sectors have come together to maximise capacity and provide more integrated care, and services that have adapted their existing staffing model to help prevent unnecessary hospital admission and better support timely discharge.

Read Professor Ted Baker's blog post on the resource

Visit the effective staffing resource

Our annual update on the safe management and use of controlled drugs

We make sure that health and care providers safely manage controlled drugs in England.

Our 2018 update on this work covers:

• opioid prescribing
• the Gosport Independent Panel report
• concerns about lower schedule controlled drugs
• cannabis based medicinal products

Read our annual update