Changes to CQC Notification Forms

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The independent regulator of health
 and social care in England

Additional prompts added to some Statutory Notifications forms

Dear Provider

Re: Additional prompts added to some Statutory Notifications forms

I am writing to let you know that we are making some changes to the way we ask you to report some incidents to us with the aim of reducing the amount of follow up work we need to do with you. These are interim changes, which form part of a larger piece of work.

Registered providers must notify us of certain changes events and incidents that affect their service or the people who use it, notifications are submitted through our portal or via completing a downloadable form and sending it to us by email.

To make it easier for you to understand what we need to know when you notify us and to help us capture additional, more detailed information we are adding additional prompts to the word versions of the following notification forms in the additional information field:

We ask you to continue to notify us, but to also consider the issues identified by these prompts.  This change is intended to reduce the need for us to contact you to obtain more information by ensuring we have all relevant facts at the earliest opportunity.

We are currently working on a major project which is intended to improve statutory notifications forms and guidance in relation to:

  • Deaths;
  • Serious incidents;
  • Abuse; and
  • Police involvement.

We are making these interim changes to some of the existing notification changes whilst this larger project is underway.  This project aims to reduce the impact on you telling us about incidents that do not meet the threshold for a statutory notification,  and removes the need for us to ask for further information relating to an already submitted form.  Improved intelligence at an earlier stage will ensure we are assessing risks within provider services appropriately.

Ian Trenholm

Chief Executive

Care Quality Commission