 Guidance for providers
Do you know how CQC inspects and regulates primary care services? Are you looking for guidance on what to expect from a CQC inspection?
You can find our GP provider handbook and key lines of enquiry, along with other guidance on what happens during an inspection on our Introduction to guidance for GP practices page.
You can find our dental provider handbook and what to expect from an inspection guide on our dental providers page.
Find out more about health and justice, and children's services inspections.
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 Updated guidance on factual accuracy
We have updated our factual accuracy guidance for inspectors, providing increased clarity and explanation. Factual accuracy is the opportunity for providers to challenge the accuracy and completeness of the evidence on which the ratings are based. Changes include an update of the form you will receive with the draft report which we recommend you use as this will help your comments be processed more efficiently. We will continue to review our handbooks for providers as part of our current approach to inspections. Read more.
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New provider registrations - apply online
If you are applying to register
a new provider with CQC, you should use our online application system.
Applications made online are twice as likely to be accepted as those made using
Word document forms. We’ve also rewritten the online guidance to help
applicants by pointing out common errors and how to avoid them. Read more.
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Other news
Consultation on
ratings
The Department of Health has launched a consultation which
proposes to extend the types of services CQC is able to rate following
inspection. You can read more here. The consultation will run for eight weeks, closing on Friday 14
October and you can directly access it here online.
Accessible Information Standard update
The Accessible Information Standard aims to make sure people with a disability or sensory loss get information they
can access and understand, and any communication support they need when
using health and care services. In future we will be looking at how
services implement the Accessible Information Standard as part of our
inspections.
New guidance on withdrawing a registration application
We have published new guidance for providers setting out the process for withdrawing a registration application, including what to do if you need to withdraw more than one application. You can find it on our website, along with a new form.
Events
Health and Care Innovation Expo 2016, 7-8 September 2016, Manchester
We will be exhibiting on stand 10 and David Behan, Chief Executive will be discussing the delivery of the Five Year Forward View and how the ALBs are working together to deliver this, on 8 September. More information here from NHS England.
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