Our monthly update for healthcare providers

care quality commission

The independent regulator of health and social care in England

Update

Our monthly update for providers and professionals working in healthcare

 

July 2016

hospital staff

Safe data, safe care

We have published a report of our review looking at whether personal health and care information is being used safely and is appropriately protected in the NHS. We found there was evident widespread commitment to data security, but staff faced significant challenges in translating their commitment into reliable practice. Read more


Learning from serious incidents in NHS acute hospitals

We have published a briefing about the need for change in the way serious incidents are investigated and managed in the NHS. The briefing summarises our findings and calls for all organisations to work together across the system to align expectations and create the right environment for open reporting, learning and improvement. Read more 

Findings will be fed into our review of how NHS trusts investigate and learn from deaths. More about this review can be found here

Hospital staff

image of a hand

Not seen, not heard

Our review looks at how effectively health services provide early help to children in need, how they identify and protect children at risk of harm and looked-after children’s health and wellbeing. It reports on the findings from 50 local authority area inspections across England, as well as focus groups.

On our website, you can find the findings and recommendations as well as our video about Brook – a fictionalised character, whose story is based on what children and young people have told us about their experiences of care.


nurse with elderly man

Building bridges, breaking barriers

Our review looks at how well care for older people is integrated across health and social care, as well as the impact on older people who use services and their families and carers.

The report looks to improve our understanding of how services work together to meet the needs of older people. Read the findings and recommendations on our website.


newborn baby

Improvements needed in identifying and managing clinical risks in newborn babies

We have published the report of our thematic review looking at how risks for newborn babies are identified and managed, and at community care for infants who need respiratory support.
Read more

  


Other news 

Annual report and accounts 2015/16

We have published our latest annual report and accounts, which sets out what we have achieved in 2015/16 and the further work that lies ahead to help people get the safe, high-quality and compassionate care they deserve. Read more

CQC is supporting new care models

We have published our ‘statement of intent’, explaining how we will support providers to continue to be innovative and break down barriers between services. Our approach is designed to ensure regulation is not an unnecessary barrier to innovation, but continues to protect people and supports those who want to provide effective and creative solutions to meeting people’s needs. Read more

Your feedback: CQC’s impact and value for money

The first report on CQC’s impact and value for money will publish in October 2016. We would like to hear your views on some early findings of our assessment of CQC’s impact and value for money. To provide your feedback, please complete the webform on our provider online community by Friday 29 July.

Accessible Information Standard – deadline 31 July

The Accessible Information Standard aims to make sure people with a disability or sensory loss get information they can access and understand, and any communication support that they need. From 31 July 2016 all organisations providing NHS or adult social care must follow the Standard in full. NHS England provides more information online here

Calling all NHS trusts: are you using our quality framework?

We are conducting a short survey of NHS trusts to find out if they are currently using CQC's quality framework as part of their own quality monitoring. The survey will take less than five minutes to complete and is available here.

We want to understand what NHS trusts are currently doing to inform our work to deliver a single shared view of quality – one of our four strategic priorities for the next five years.