Children's Services monthly bulletin



John Gregg

I have had an opportunity to get out and about again this month and have met some amazing individuals who are truly making a difference to children's lives.

Whatever your role - be it Children's Centre Worker, Social Worker, Family Worker or Administrator - our mission is to improve outcomes for children across the city.

I remain fully committed to supporting you to do your job and to create an environment that enables good practice and to celebrate the work you do. Part of this is ensuring you have the tools to do your job, so this month's newsletter has a training and development theme.

It's essential we keep updating our knowledge and skills so we deliver the best services we can for our children.

And as always, thank you for the Goliath effort you make everyday. 


John Gregg, Director of Children's Services

News and updates

Broadgate House

MASH, CSE and YOS have moved

This week the remaining Children's Services teams based in Christchurch House moved.

MASH, CSE and the Youth Offending Service moved to floor 4 of Broadgate House. If you have a meeting with them you'll need to use the entrance by Greggs. 

Service users will be directed to the Customer Service Centre entrance in the Upper Precinct.

Telephone numbers will be the same but their fax number has changed to 0203 3648 443.

A new Chair for the Improvement Board

The Coventry Children's Services Improvement Board has seen a number of changes in order to continue to strengthen its work to improve Children's Services in the city. 

The changes include a new independent chair, Steve Hart. 

Mark Rogers, Chief Executive of Birmingham City Council, and the outgoing Chair of the Improvement Board, said:

"There is clear evidence of good relationships and a strong partnership across Coventry; a new strategic leadership is in place and beginning to make a difference; the Safeguarding Board is improving well; and there is clarity around the board table about what needs to be done next, by whom and at what pace to leave inadequacy behind."

The Children and Social Work Bill

The Children and Social Work Bill released on 20 May could turn out to be the most significant piece of legislation for the social work profession since the 1989 Children’s Act. The new Bill promises to improve standards in social work and opportunities for young people in care. It’s important you know what the changes are and how they could affect you and your profession.  Community Care has summarised the Bill and what happens next. 


Foster for Coventry

See what local children had to say about family and fostering during this year's Foster Care Fortnight.

Anyone interested in fostering can meet the team to find out more about how fostering could work for them on:  

  • Friday 17 June 10am- Midday Earlsdon Methodist Church, Albany Road, Earlsdon 
  • Saturday 25 June 1-2pm Hope Centre, Sparkbrook Street, Hillfields

Help shape the future of social work in Coventry

Having been very successful in recruiting both new and experienced staff to Coventry we will be talking to staff ‘old and new’ to find out your views about the things you believe make people want to carry on working for Coventry and would contribute to helping the Council keeping hold of our social workers.

Lisa Lawson, HR Adviser, and Andrew Brunt, Principal Social Worker, will be working with a cross section of social workers from across Children’s Services to gather ideas and draw up a plan. Managers are currently suggesting staff who could take part, but if you want to volunteer for the working group, e-mail Lisa or Andrew.

Protocol User Group formed

A new group is looking at how we can get the most from the systems used across Children's Services. 

The user group will also provide a space for some operational decision-making and the ability to meet and share practice on Protocol from areas across the service. The group will be able to plan for future changes and react to any issues with the system. The group will meet monthly.

Heads of Service nominated staff to represent service areas. The group includes:

If you have any issues with using Protocol, please inform your nominated lead as above.The first meeting of the group is taking place this month.

Children's Service training

Training opportunities

From child sexual exploitation awareness raising to court skills, there's a wide range of training on offer for you over the next few months.

Find out what's available on Beacon.

Research in practice

Research in Practice

There’s a whole host of online resources available to help you do your job.

Research in Practice provides a range of resources and learning opportunities based on academic research, practice expertise and evidence from service users. It's aimed at frontline practitioners and managers working with children, young people and families.

You can create a free account using your work e-mail at . Foster carers can set up an account by contacting

As well as online resources, you can access training, webinars and e-learning. You can also sign up for monthly updates to find out the latest research and events.

Watch this video to find out more.

CC Live

 Community Care Live

This year's Community Care Live event in London will look at:

  • Section 20 arrangements
  • Child sexual exploitation
  • Unaccompanied asylum seeking children
  • Adoption and fostering

It's free to attend for registered social workers and Council staff. You can find out more at

Please speak to your manager if you're interested in attending. 

News in brief

Next steps

Children’s Services have undertaken significant steps to improve over the last two years. The service is working at pace to embed and sustain the changes already made. The focus continues to be: 

  • implementing the workforce strategy to stabilise the workforce and reduce the reliance on agency workers 
  • improving the quality and consistency of practice by continuing to progress through auditing and quality assurance, ensuring that learning is being fed back in to practice. 
  • ensuring that there is a greater availability of placement choice for all children by implementing the placement sufficiency strategy
  • recruiting more foster carers and specialist carers to increase capacity to avoid residential placements for more complex children and young people
  • ensuring that the best use is made of the available resource/budget to maximise the impact on children’s lives.

Get in touch

Email with your updates, comments or suggestions.

June 2016


Our performance - May 2016

Average caseloads

  • Neighbourhoods - between 19 - 22
  • IRO -  65 and stabilising

Contacts to MASH 

88.6% of MASH assessments have an outcome resulting in a referral to social care

Child Protection Plans



32.7% of all CAFs were held by either Health or schools against a target of 40%

Number of Looked After Children



54 children have been adopted and 35 placed

Children and Family assessment timeliness 

Up to 94.8%

Children's Services Learning and Development Portfolio

The Children's Service Training Portfolio is available on Beacon so that the service can view the training offer and how to book onto the sessions available.

Access the portfolio

Children's Services training

'Don't gamble with data' training

don't gamble

Have you completed your mandatory 'Don't Gamble with Data' training yet? It's vital that you do. Find out how to complete the short e-learning course.

Useful links