Cumbria CSCP Newsletter - April 2020

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Safeguarding Children during Coronavirus (COVID-19)

Safeguarding is everyone’s responsibility, and our obligation to safeguarding children is ever more important in the current Covid-19 situation where vulnerable children may be more isolated and separated from support and services than ever before.

50% drop in safeguarding referrals

Data has shown that there has been a drop of 50% in referrals into Cumbria’s Multi-Agency Safeguarding Hub during ‘lockdown’.  Now, with children less visible in their communities and people severely limiting their social contact, the risk that the signs of abuse or neglect are being missed has increased.

We have worked with our colleagues, the Safeguarding Adults Board and Cumbria County Council to produce some materials that you can share in your own organisations to help promote safeguarding. Cumbria County Council website

Safeguarding Children Poster

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Safeguarding Leaflet for Volunteers

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Safeguarding Leaflet for the Public

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Please cascade these and help to keep children in Cumbria safe.

Live Q&A Sessions


Cumbria Police together with partner agencies have launched a weekly domestic abuse and children’s safeguarding question and answer session on Facebook. People have the option to send a private message to us if they wish to remain anonymous, or they can simply post the question on the Facebook wall.

The schedule for these is as follows :

  • Wednesdays 3-5pm – Domestic Abuse
  • Thursdays 3-5pm – Children’s Safeguarding
  • Fridays – 2-4pm – Domestic abuse

The web chats can be accessed here:

E-School Nurse and Mental Health Support Information

Emotional Wellbeing and Mental Health Support Information for School Hubs

Below please find a list of EWB and Mental Health sources of advice, consultation and support for schools/educational setting hub staff, pupils and students and their parents and carers.  This is a summary.  Most of the general advice for professionals, parents, carers and young people can be found at

5 – 19 School Age Public Health Nurse Practitioner Service

E-school Nurse it is now available for professionals AND parents across the age ranges – however it is about general health needs not just mental health.  

E-School Nurse Leaflet

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e school nurse leaflet

E-School Nurse Poster

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E school nurse poster

5-19 PH Website – the team are constantly updating with information and ideas on their website.

Free online courses for parents and parents-to-be

online course parents

Free online training for ALL parents-to-be, parents, grandparents or carers of any child from bump to age 18 years. 

Solihull Approach courses are for everyone who wants to be the best mum, dad, grandparent, carer that they can be – they are available to parents/carers of all children (including those with special needs, autism, ADHD etc) and families don’t need to be struggling to do these courses. They are also available in other languages.

Further information is available here

We would encourage all families to take advantage of this time limited opportunity. These courses are normally £19-£39 per person, but are FREE with the access codes below to all residents of Cumbria.

Go to  and apply the relevant access code: 

  • Understanding your child – Access code:  WORDSWORTH   
  • Understanding your pregnancy, labour, birth and your baby – Access code:  WORDSWORTH                       
  • Understanding your baby – Access code: WORDSWORTH       
  • Understanding your teenager’s brain – Access code: WORDSWORTH

Valid until: April 2021

Any questions please contact

For any technical queries please contact or 0121 296 4448

Advice for parents when a child is unwell or injured during COVID-19

unwell child

Advice for parents during coronavirus. Whilst coronavirus is infectious to children it is rarely serious. If your child is unwell it is likely to be a non-coronavirus illness, rather than coronavirus itself.
Whilst it is extremely important to follow Government advice to stay at home during this period, it can be confusing to know what to do when your child is unwell or injured. Remember that NHS 111, GPs and hospitals are still providing the same safe care that they have always done. Here are some advice to help: 

Coronavirus : Advice for parents when a child is unwell or injured 

Advice and Guidance for Virtual Team Around the Family Meetings

This guidance is being provided for coordinators of an Early Help Assessment with regard to the COVID-19 pandemic. 

N.B your own individual agencies should have also given you guidance with regard to your working arrangements and supporting vulnerable families.

In these unprecedented times it may be that you are in regular contact phone/email with the family or one of the agencies within your TAF are in regular contact.

If you feel that a home visit is necessary with a family this should be undertaken within the guidance of your own agency, government and public health advice.

There needs to be an understanding that these are difficult times for everyone and celebrate what a family is doing well.  It may well be that families will not be able to achieve some of their actions/tasks due to the current situation. We know that families are likely to experience increased stress during the lockdown and will therefore require greater support.

Virtual TAF

  • If the TAF is due the coordinator of the assessment emails/phones all the members of the TAF and asks for an update about the child /family – giving the agency a clear timescale of when the information needs to be back with the coordinator – 5 working days for completion of information would suffice.
  • A suggestion is to set the email out like below:
  • What is working well?
  • What are you worried about?  Has there been further worries that increases the worry of harm?
  • What needs to happen that can be put in place to support the family at this current time?
  • Has the worries increased so much that the children are at risk of significant harm?
  • Ask agencies to comment on the actions from the plan – they should have a copy of the plan – if they have not been given a plan,  ensure that they have. 
  • Arrange a time to phone the parents/carers to discuss the feedback – this may be a regular contact you have already set up with the family.
  • The family need to be praised with what is going well.  There should be no surprises for the family, so if an agency involved has new or increasing worries they should have already shared this with the family and suggested tasks/actions.
  • Once the discussion with the family has been undertaken a review note and if needed a new plan should be written up and sent out/given firstly to family and then all agencies round the table. 
  • Where there are increasing worries from an agency, there needs to be further discussion. If the worry meets the threshold for social care decide which practitioner will complete and return the single contact referral form to the safeguarding hub.  N.B parental/carers consent is needed for the referral to the hub unless there is immediate risk of harm.
  • Where the EHA is due to a child’s development learning /SEND you could access the SEND Triage Huddle. The special educational needs and disability (SEND) Triage Huddle is an education, health and social care multi-agency response to supporting the needs of SEND pupils at this current time.
  • The purpose of the huddle is to:
  • offer support with risk assessing individual pupils with SEND who are attending a hub school.
  • address general SEND queries through signposting to relevant resources/guidance as appropriate.
  • allocate appropriate staff to give virtual support for known individual SEND pupils.

You can contact the SEND referral line on 0333 0150816 (from 10am – 12pm, Monday to Friday). It is anticipated.

If you need any further advice regarding Early Help Assessments please contact one of the  Early Help Officers all their details can be found on the CSCP website here - online support for young people

Throughout this unsettled time Kooth will continue to provide online mental health and wellbeing support to young people aged 11 to 18 years via any internet accessible device. Children and young people are able to access support on Kooth from the month that they turn 11 years old, up until their 19th birthday.

Kooth provides an opportunity to interact in a supportive and safe way with other young people as well as receive support from a qualified counsellor. There is no threshold for young people to access support through Kooth, so young people can sign themselves up and access the service as and when they need Kooth sign up

Further information about Kooth can be found on their website here:  

Parents, guardians and carers can also contact them with any questions or queries they may have using the following email: 

Kooth information sessions for professionals, parents and young people are currently being delivered over the phone and via Zoom. If you would like to know more about these, or would like to book in a session, please contact Laura Berry on

Kooth COVID-19 Response poster GP 

Coronavirus: safeguarding and child protection


NSPCC Learning has published a coronavirus page which pulls together a list of services and resources to support professionals' work with children, young people and families during the coronavirus pandemic. It includes information and advice on: undertaking remote teaching safely, the current UK government safeguarding guidance for schools; how to have difficult conversations with children; our online safeguarding training; and how to contact our information service. The page will be reviewed and updated regularly.

Coronavirus: safeguarding and child protection

Coronavirus: safeguarding guidance and information for schools

NSPCC Learning has updated the briefing for schools that pulls together key safeguarding guidance from all four UK nations on how to keep children safe during the pandemic. It includes updated safeguarding guidance on: what to do if safeguarding leads need to self-isolate; information on safer recruitment and staffing issues; the extension of free school meals for school children over the Easter holidays.

Read the updated briefing: Coronavirus (COVID-19) briefing: safeguarding guidance and information for schools

Coronavirus: online safety

online safety

The Children's Commissioner for England, in association with the privacy law firm Schillings, has produced a digital safety and wellbeing kit for parents and a safety guide for children to help keep children safe and well online during the coronavirus outbreak.

Read the news story: Digital safety and wellbeing kit

Download the kit: Parents' digital safety and wellbeing kit (PDF)

Download the guide: Children's guide to staying safe online (PDF)

Coronavirus: Modern Slavery

modern slavey

The Home Office has published guidance on support for victims on modern slavery, as victims may be particularly isolated and hidden during the coronavirus outbreak. The guidance, which covers child sexual exploitation and child criminal exploitation, explains what support is available for victims of modern slavery across all UK nations.

Read the guidance: Coronavirus (COVID-19): support for victims of modern slavery

Coronavirus: Domestic Abuse 

The Home Office has launched a public awareness raising campaign, #YouAreNotAlone, to highlight that help is still available to anyone who is at risk of, or experiencing, domestic abuse. An article in the Guardian reports that domestic abuse charity, Refuge, reported a 700% increase in calls to its helpline in a single day.

Read the Home Office news story: Home Secretary announces support for domestic abuse victims

Read the Guardian news story: Revealed: surge in domestic violence during Covid-19 crisis