The survey will run
from 31st March - 28th April.
Please can we encourage you all to take 10 minutes to answer
the questions? The survey is anonymous and feedback from the survey is used to
inform our ongoing work with children and families. This is the feedback from
last year’s survey. Have your say here
Last year the survey ran from 17 June to 22 July 2016, and
was responded to by 368 members of staff from across the LSCB. This is a slight
increase from the 316 staff who responded to the summer 2015 survey.
Just over half (52%) of respondents had not accessed the
online procedures manual, so we have done a lot of work to highlight use of the
manual. You can access all of the LSCB policies and procedures here
Only 63% of respondents had read the Multi-Agency Thresholds
Guidance this year. We have taken
feedback from practitioners and have reviewed and simplified the Wedge and the Thresholds
document to make it more ‘user friendly’. The Thresholds Guidance can be
77% of respondents feel confident about completing an Early
Help Assessment (EHA). Did you know that the Early Help Team
Officers can provide support and bespoke training to those who require it? Further
information is available on the Early
Help section of our website
The majority (61%) felt that outcomes for children and families
were only “sometimes” clear; this is a similar result to last year (60%). Since
this survey was undertaken IROs have delivered sessions at the Practitioner
Forums on SMART planning. A guidance document on planning has been written, have you
Last year 20.95% felt that children and young people were
not appropriately involved in safeguarding decisions which affected them, this
has remained the same this year at 20.40%.
How are we eliciting the views,
wishes and feelings of the child/young person in our assessments and care
planning, so that we understand their lived experience?
93.47% of you felt that you had delivered a better service
due to multi-agency training. We are
constantly updating and refreshing our training programme, it can be found here
Only 55% of you said that you keep up to date with learning
from Serious Case Reviews. We will continue to send out key messages and
deliver training so that we are learning from serious case reviews. We have
published several SCR’s and have made the information accessible and available
for you on our website. We also had the first of three SCR conferences which
focussed on Neglect, 150 colleagues attended this event and the feedback was
excellent. If you didn’t get a place at the event you can see all of the slides
on the website.
Only 30% of you said that you were familiar with the working
with uncooperative families – disguised compliance procedure. We have promoted
the procedure through our newsletter and have delivered training sessions at
practitioner forums. Following feedback we have also renamed the procedure to
Working with Families who are Hard to Engage. Have you seen the procedure?
There were some new questions in the survey about the
safeguarding hub. 55% of respondents have had contact with the Multi-Agency
Safeguarding Hub in the past 6 months. Of this 55% half were confident or very
confident that the hub is operating effectively. 18% were not confident. To respond
to this, last September we held 6 Better Together Roadshows which explained
about the work of the hub, thresholds and early help. You gave us great
feedback on these events and asked if we would run them again and we will be.
Look out for dates of the events in the LSCB newsletter.