The latest from Housing - December

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In this newsletter:

Emergency Repair

Need to report an emergency repair over the Christmas period?

When the offices are closed you can contact us using the Housing Emergency Repairs telephone number on 0115 917 7777 - Option 2.

Please only use this service for real emergencies.

You will then be connected to the control room, where your call will be answered by a member of staff.

Please remain patient and respect the decision of the member of staff as not all calls are deemed as emergencies.

If you smell gas please contact the National Grid directly on 0800 111 999.

Threatened with Homelessness?

Everyone should be able to have a roof over their head, so if you're threatened with homelessness or are homeless or rough sleeping, please contact the Housing Options Team.

You can contact them on 0115 917 7777 or email 

The Council works with the Street Outreach Team to provide advice and assistance to those that are found to be rough sleeping in Broxtowe.

You can also call 0115 917 7777 when Offices are closed and your housing circumstances are an emergency. This will go through to an emergency out of hours team, who will be able to provide emergency assistance. 

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South Nottinghamshire Homeless Consultation

People with speech boxes above their head

There’s still time to add your feedback to the Homelessness & Rough Sleeping Draft Strategy, written by the South Nottinghamshire Homelessness Partnership.

Do you think the partnership does enough to prevent homelessness in South Nottinghamshire?

Read the draft strategy and complete the survey and let us know if the partnership is focusing on the right areas to end and prevent homelessness.

The consultation will close Monday 6th December

Have Your Say

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Why Lifeline?

Lifeline Logo

Is a family member in Broxtowe Borough wanting to stay at home, but may need a bit of extra help?

Our Lifeline service does the job.

Being on hand 24hours a day the UK Tunstall system will be the invisible support, coming to assist only when called upon.

For more information visit Lifeline webpage.

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Rent FREE Weeks

Every year there are four weeks that are rent free.

For 2021/2022 they are,

  • w/c 20th December 2021
  • w/c 27th December 2021
  • w/c 21st March 2022
  • w/c 28th March 2022

However, if you're in rent arrears you will need to continue paying to clear your account. Need to discuss your account? Chat to our Income Team on 0115 917 7777.

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White Ribbon Day

Thursday 25th November

Police with White Ribbon poster

Over the past couple of months the White Ribbon team have been out into the community to ask people to take the promise 'never commit, excuse or remain silent about male violence against women.'

Tomorrow, on White Ribbon day partners around Broxtowe will come together virtually to share how they are supporting victims and putting an end to domestic abuse. 

Keep an eye out for the next housing newsletter to see what was discussed and videos shared. 

Reindeer made of lights

Broxtowe Christmas Light Switch On Events

Come find the White Ribbon stand and Housing at the Christmas Lights Switch on events. 

Can you spot the White Ribbon light amongst the light displays in town?

Christmas Lights Events

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Dorothy is 101!

DL cutting her cake at her 101 birthday

This year one of our Independent Living tenants turned 101! Unfortunately due to lockdown last year, she wasn't able to have a party for her hundredth birthday.

However, this year family, friends and tenants got together to host a special party in one of the Independent Living communal lounges. 

Facts about Dorothy

She has lived in one of our schemes for over 30 years and has been a local resident since 1951.

During the war Dorothy worked in a factory testing gas masks and also worked in the manufacturing of iron work bombs.

She's an active member in the Independent living social groups and enjoys getting involved with lots of the activities. 

Dorothy 'I want to say a big thank you to the social group for getting together and throwing me a wonderful birthday party'.

Why not make life long friends and become a Independent Living tenant!

Find your home

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Fire Safety this Christmas

Fire Safety this christmas

All around the country people are already popping up their Christmas trees and decorating their houses with lights.

However, we want you to stay safe whilst spreading joy.

Here's a few Fire Safety tips to help you stay safe this Christmas.

  • Going out or to bed? Switch off & unplug the Christmas lights.
  • Candles: Never leave burning candles unattended.
  • Outside Lights: Why not pop a timer onto the plug. It's a great way to keep energy bills down, stay safe and lower light pollution.
  • Keep hallways clear: This includes putting up decorations. Make sure that they not in communal areas.
  • Avoid heaters: When decorating, avoid placing anything over radiators or heaters. 

Find out more tips on overall fire safety in your home by downloading the Nottinghamshire Fire and Rescue Service's - Safe and Well guide.

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Housing's Annual Report

housing annual report - text with little house

Have You Seen Your Housing Annual Report?

The Housing Annual Report covers the last financial year and sets out some of the achievements from the Housing Department.

Read about a busy year for the Housing Department with a new Housing Strategy approved, plans developed for Phase 1 of the Housing Delivery Plan and a Stock Condition Survey completed to help inform our 30-year Asset Management Plan and Strategy.

Plus, find out about the work carried out to your homes, how rental income was spent, support we provide to tenants and how you can get involved to influence services and lots more.

Annual Report

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Property of the Month

Gutersloh Collage

Gutersloh Court

Close to Stapleford Town Centre and 30 seconds from the local shop!

  • Private accommodation with fitted kitchen and bathroom
  • Onsite Parking
  • Lift
  • 24 Hour Tunstall Call System
  • Social Activities delivered by Activities Co-ordinators
  • Laundry Room and Quiet Room
  • Communal Lounge with kitchen facilities
  • Personalised contact with Independent Living Co-ordinators

Properties Available Now

Find Your Home

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Anti-Social Behaviour

Anti-social behaviour is a broad term used to describe the day to day incidents of crime, nuisance and disorder that makes many people's lives a misery.

You are responsible for your own behaviour and that of anyone who lives with you or visits you.

You can report or discuss anti-social behaviour issues by talking to your Neighbourhood Coordinator by contacting us on 0115 917 7777 or send it to

ASB Webpage

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Garage of the Month

Caldbeck Court

Caldbeck Court Garages
Weights and Yoga matts in the gym

Keep tripping over your ‘personal gym weights’ at home? Rent a garage and create your very own gym space just for you! (personal use only) 

Rent a Garage

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Staying up to date

The easiest way to stay up to date is by checking our dedicated Coronavirus webpages. 

They contain useful information on:

We also share daily updates on our social media accounts and will be sending you this email bulletin every month

Share this

Please share the information in this email bulletin with friends, family, neighbours and colleagues to help us pass on these important messages, particularly if they're not online.

Please also encourage anyone who isn't already subscribed to this Email Me Service to sign up at so they can receive these updates.

Local Vaccination Sites