Housing News this September

View as a webpage

In this newsletter:

STAR (Survey of Tenants & Residents)

5 STARS with hand putting 1 star in a row

All Council tenants and leaseholders should have received a short survey asking for your views and opinions on some of the services you receive from the Housing Department.

The surveys are anonymous and all responses received will be considered as part of service improvements.

All completed surveys returned by 8th October 2021 will be entered into a prize draw to win an Amazon Fire Tablet.

For more information and to complete the survey online visit www.broxtowe.gov.uk/star

Back to top

Community Fund

House and hearts held in two hands

The first round of the Housing Community Fund is closing on Tuesday 31st August!

Half way through your application but need some help?

Give us an email at housingengagement@broxtowe.gov.uk and we'll call you!

Back to top

How to Pay Your Rent

Did you know that there are many ways you can easily pay your rent?

  • Online Payments: We've made it easier than ever before to pay your rent online, no matter what time of day or where you are you can Pay Online.
  • Telephone Payments via a Debit card: You can pay by debit card by calling 0845 8350144. The line is open 7 days a week, 24 hours a day. Please note that we do not accept payment by credit card.
  • Standing Order: Your payments can be made monthly from your bank account by standing order. To arrange a standing order please contact the Income Collection Team on 0115 917 7777 and an instruction will be sent to you.
  • Post: Cheques must be made payable to Broxtowe Borough Council. Please write your name, address, and account number on the back of your cheque. Post-dated cheques cannot be accepted.

Visit the 'Your Rent' page for more information. 

Back to top

Gas Safety Week

13th - 19th September 2021

keeping the nation gas safe
Gas engineer ID card

Gas Safety Week is an annual safety week to raise awareness of gas safety and the importance of taking care of your gas appliances. Gas is a useful source which powers many things in our day to day lives, however people forget it's also very dangerous. 

Here are a few top tips to keep you and others safe.

  • Keep your gas service appointment and let us in to complete it. Unable to keep your appointment? Call us on 0115 917 7777.
  • Gas Safe Engineers. All our Gas Operatives are Gas Safe registered and you can ask to see their Gas Safe ID card when they arrive at your property. 
  • Check for warning signs that could indicate your appliances are not working correctly. Signs may include lazy yellow /orange flames instead of crisp blue ones, black marks on or around the appliance.
  • Know the six main symptoms of carbon monoxide poisoning – headaches, dizziness, breathlessness, nausea, collapse and loss of consciousness.

For gas safety advice visit the Gas Safe Register website at GasSafeRegister.co.uk.

Back to top

make sure your loved ones are gas safe

Around the Borough in 5 Days

White ribbon - white ribbon on black background

''Around the Borough in 5 days'' is “Broxtowe says no” to domestic abuse White Ribbon awareness challenge.

Broxtowe staff will be getting their trainers ready for a series of runs to raise awareness of domestic abuse issues, to support domestic abuse survivors and raise awareness of support available. 

Each of the five runs will be just over 5 miles in length and will take the staff around the Borough.

Staff taking part will be running and supporting their own desired domestic abuse charities: Juno, Equation and Broxtowe Women's Project. You'll be able to support them through “Just Giving” pages, so look out for these on our Social Media sites.

Partner agencies will also be supporting the events and raising awareness of their services and support as part of a Borough-wide showing that Broxtowe says no to domestic abuse in all its forms.

The planned runs are;

  • Beeston to Chilwell
  • Bramcote to Stapleford
  • Trowell to Cossall
  • Awsworth to Kimberley
  • Giltbrook to Brinsley via Eastwood.

If you would like any more information about how you can support the event, please contact our Domestic Abuse & Private Sector Co-ordinator.

Broxtowe says no to domestic abuse

Can you spot the signs?

• May be withdrawn
• Tread on egg-shells especially around their partner
• Constantly checking in with their partner
• Explanations for injuries that don't add up
• Cancelling or failing to show up to arrangements

If you or someone you know is experiencing these signs please seek advice.

Domestic abuse isn't just physical. It's about someone you know trying to control your life. This could be a partner, ex-partner, or someone in the family. It can be financial, psychological, emotional or sexual.

Seek Advice Now

Back to top

Well for Work Project

Well for work project

The Council has partnered with Futures For You to deliver a comprehensive employment support initiative across the Borough.

Well for Work is a new European Social Fund (ESF) programme being run by Futures and their partners. It aims to support lone parents, those with disabilities or health problems, people from ethnic minorities, people over 50 and those who lack basic skills, to get into work and stay in work.

Individuals that are facing barriers, whether it’s mental health or financial struggles, special educational needs or disabilities, substance misuse or are perhaps without English as a first language, will be provided with the personalised help they need to feel confident and supported for life.

Futures will offer bespoke training to ensure people who are work-ready have the right skills for the job and beyond. For those who aren’t ready to jump straight into work, individual support will be offered to develop confidence, skills and the ability to enter employment.

Any resident of the Borough who is unemployed can receive support from Well for Work, all you need to do is complete a short online form. An Employment Advisor will contact you to discuss your needs and identify support available to you.

Interested? Find out more information by visiting www.futuresforyou.com/well-for-work

Back to top

Stapleford Job Fair, Thursday 9th September

Job search - with man looking through binoculars

Looking for a job or a new career? Head to Stapleford's job fair.

Thursday 9th September from 9.30am - 1.30pm. 

Stapleford Community Centre, just off the car park. Cliff Hill Avenue, Stapleford, NG9 7HD

Any Business or Organisation that wishes to attend and offer Jobs or Training opportunities please email staplefordcommunitygroup@gmail.com  

Walk & Talk Interview

Man and Women standing by the Beeston Marina 2021

On the ‘Walk and Talk’ sessions hosted by the Activities Coordinators, we met Dave and Christine, who moved into an Independent Living property, just before the start of the first lockdown. 

‘It’s lovely to be out and about. We moved into our new home just before lockdown, so we weren’t able to explore the area more or get to know our neighbours. These walks are great, we’re learning about different parks in Broxtowe and meeting lovely people.’’

Whilst taking a stroll around Beeston Marina we chatted about their life, why they moved to the area and what top tips they would give to people looking to rent a property from us.

Tenants on a walk and talk session at Bramcote hills park

What made you move to an Independent Living property?

We moved to be closer to family, which is important to us, and especially as we get older.

The apartment gives us everything we need, with our own space to relax when we want this. There’s also a lounge in the scheme for everyone to use when we want company.

The scheme is very central to Stapleford, with busy high street, with lots of shops in easy reach. We can also get buses to Ilkeston, Derby and Nottingham. We still drive, but it’s good to know we have all those great connections close by.

How was the application process?

It was very easy. We applied directly through the Housing Department and was accepted. After a month of bidding, we were offered a property to view. We took a look and said yes straight away. The process after that was very swift and took no time at all.

Sunny day walk and talk group at Beeston marina 2021

What are your passions now your retired?

Dave: I rent an allotment from Broxtowe Borough Council. It’s great! I’m growing a variety of vegetables and flowers. It was a bit overgrown when I got it, but I’ve worked hard to make it what it is now. 

I would definitely recommend it to anyone. Prices of allotments are very reasonable. You also meet liked minded gardeners and it’s a fantastic way to keep active both mentally and physically.

Christine: I’m part of many social clubs from dancing to crafting, I love it. I also make a selection of cards. Though it’s summer, I’ve already started on handcrafting Christmas cards for friends and family.

In the future, with the support from the Activities Coordinators, I’d like to run a card craft session in the communal lounge. 

What are your 5 top tips for anyone looking to move into Independent Living?

  1. Be kind to each other.
  2. Enjoy the communal garden. A lot of hard work from the tenants is put in to make them look beautiful.
  3. The Security. We feel very safe and secure in our home
  4. Research the area. What’s local to you? What transport connections are there?
  5. The apartments are very easy to maintain.

Interested in one our Independent Living schemes?

Visit Independent Living

Back to top

Garage of the Month

White door garages against a blue sky

This month it's Ghosthouse Lane

Council Tenants and Leaseholders did you know that you do not have to pay VAT on the Council garage you could rent?

Find a Garage

Back to top

Property of the Month

Gutersloh collage - communal garden, lounge and tenants

Gutersloh Court

Close to Stapleford Town Centre and 30 seconds from the local shop!

  • Private accommodation with fitted kitchen and bathroom
  • Onsite Parking
  • Lift
  • 24 Hour Tunstall Call System
  • Social Activities delivered by Activities Co-ordinators
  • Laundry Room and Quiet Room
  • Communal Lounge with kitchen facilities
  • Personalised contact with Independent Living Co-ordinators

Properties available now!

Apply Online

Back to top

Share this news bulletin

Please share the information in this email bulletin with friends, family, neighbours and colleagues to help us pass on these important messages, particularly if they're not online.

Please also encourage anyone who isn't already subscribed to this Email Me Service to sign up at www.broxtowe.gov.uk/emailme so they can receive these updates.

Staying up to date

The easiest way to stay up to date is by checking our dedicated Coronavirus webpages

They contain useful information on:

We also share daily updates on our social media accounts and will be sending you this email bulletin every month

Fresh air - testing - face covering - app - handwashing