Alert 2: METRO’s Service Plan for Winter Blast

Press Release New Metro Going Places


Press Office:

Release Date:
January 28, 2014

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  About Metro

 The Metropolitan Transit Authority of Harris County (METRO) is the region’s largest public transit provider, offering safe, reliable and affordable transportation services about 370,000 times per day. Besides operating more than 1,200 buses, METRO is currently expanding its 13-mile Red Line with two new lines under construction. METRO’s services also include: Star Vanpool, METROLift, HOV lanes, HOT lanes, Bikes-on-Buses/Trains program, Park & Ride, and road improvement projects. Learn more about METRO services at where you will also find information about our T.R.I.P. app and the new digital, interactive rider tool METRO 360 [take a seat].



Alert 2: METRO’s Service Plan for Winter Blast

METRO continues to monitor the arctic blast moving through the area, and though the outlook has improved the potential for light freezing rain remains.

The game plan for the day has not changed, and will operate as follows:

  • METRO HOV/HOT lanes (US 290, 45 North, 45 South, 59 North and 59 South) will be closed all day Tuesday
  • No Park & Ride service all day Tuesday
  • STAR vanpools: METRO is strongly recommending that all STAR drivers and passengers please consider avoiding travel entirely during these potentially hazardous driving conditions
  • Local bus service will run with delays and potential for detours
  • METRORail will operate with some delays (trains will run about every 12 minutes)
  • METROLift will offer only medically-necessary trips all day Tuesday

Due to the fluctuating schedules, we encourage customers to call the customer service line at 713-635-4000 open from 6 a.m. through midnight. Due to the inclement weather, the METRO T.R.I.P. app will not provide reliable information and the trip planner will not be available. Service alerts will be on our website,

METRO asks that customers monitor local media, the Harris County Office of Emergency Management, the City of Houston Office of Emergency Management and the National Weather Service for complete forecast and roadway information.

METRO will alert media and update its website with additional service impacts as needed.