METRO Service Copes with Winter Storm

Press Release New Metro Going Places


Press Office:

Release Date:
January 24, 2014

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  About Metro

 The Metropolitan Transit Authority of Harris County (METRO) is the region’s largest public transit provider, offering safe, reliable and affordable transportation services about 370,000 times per day. Besides operating more than 1,200 buses, METRO is currently expanding its 13-mile Red Line with two new lines under construction. METRO’s services also include: Star Vanpool, METROLift, HOV lanes, HOT lanes, Bikes-on-Buses/Trains program, Park & Ride, and road improvement projects. Learn more about METRO services at where you will also find information about our T.R.I.P. app and the new digital, interactive rider tool METRO 360 [take a seat].



METRO Service Continues with HOV/HOT Few Impacts Other Than HOV/HOT Lane Closures

METRO is continuing to deliver transit services with the following impacts from the cold weather system that hit the Greater Houston area late Thursday and continues today.

As of 3:30 AM ice reports call for the closure of METRO's 59 Eastex, 45 North and 290 HOV/HOT Lanes.

Customers are cautioned, however, to anticipate delays and possible detours throughout the day depending on road conditions.

If there are icy conditions on the roadways, METRO will operate service as follows:

Local and Park & Ride buses will operate limited regular service. Weather in some areas, particularly west and northwest, may impact our ability to deliver service in certain parts of our region.

  • HOV/HOT lanes: Lanes may be closed due to weather conditions; Park & Ride bus service, Star Vanpools and carpools will need to utilize the main lanes.
  • METRORail is operating normal service; trains will run about every 12 minutes.
  • METROLift  will offer only life-sustaining trips such as dialysis and chemo treatments before 9 a.m. Friday. Regular service will resume after 9 a.m., weather permitting.

Due to the possibility of fluctuating schedules, the METRO T.R.I.P. app will not be the best source of “next bus” arrival time information. We encourage customers to call our service line at 713-635-4000. Service alerts will also be on our website,

METRO asks that customers monitor local media, the City of Houston Office of Emergency Management and the National Weather Service for complete forecast information. 

METRO will alert media and update its website with additional service impacts as needed.