Release Date: August 8, 2019
Media Hot Line: 713.739.4040

METRO Helps Residents Stay Cool During Heat Emergency

METRO is connecting people to cooling centers during the heat emergency. In support of the city of Houston, the Authority is providing free transportation to those needing a ride to and from the cooling centers. 

Request transportation by calling the city's 311 service line. The free rides will be available as long as the cooling centers remain open. 

The city will extend the hours of operation for the following facilities until 6 p.m. on Thursday and Friday and open them to the public from 12 p.m. to 6 p.m. Saturday and Sunday.

Below is a list of the centers: 

• Sunnyside Multi-Service Center,  9314 Cullen Blvd., Houston TX 77033
• Acres Homes Multi-Service Center, 6719 W Montgomery Rd., Houston TX 77091
• Northeast Multi-Service Center, 9702 Spaulding St., Houston TX 77016
• Magnolia Multi-Service Center, 7037 Capitol St., Houston, TX 77011
• Houston Central Library, 500 McKinney St., Houston TX 77002

The Metropolitan Transit Authority of Harris County (METRO) is the region’s largest public transit provider, offering safe, reliable and affordable transportation services about 370,000 times per day. Besides operating more than 1,200 buses on METRO’s network, METRORail's system includes the Red Line (Main Street and Northline), Green Line (East End) and Purple Line (Southeast). METRO’s services also include: STAR Vanpool, METROLift, HOV/HOT lanes, Bike & Ride program, Park & Ride, and road improvement projects. Learn more about METRO services at ridemetro.org where you will also find useful tools like the RideMETRO app where you can plan your trip and even pay your fare from your phone.