Alert #6 : METROLift Service Available for Essential Trips

Metro Transit Authority of Harris County sent this bulletin at 01/17/2018 10:15 AM CST

Release Date: Jan. 17, 2018

Alert #6: Limited METROLift Service to Resume

METROLift service will be available for essential trips only starting at noon today. Due to uncertain road conditions, it is still possible METROLift will not be able to reach certain areas to pick up patrons. Expect some delays as drivers exercise extreme caution. Customers should call 713-225-6716 to schedule trips. Requests will be handled on a case-by-case basis.

Meanwhile, METRO operations teams are evaluating road conditions to determine which local bus routes can safely resume service later today. We will share that information with the public as soon as it is available.

All three METRORail lines are operating, but riders should expect delays.

Park & Ride routes, METRO HOV/ HOT lanes and the METRO RideStores will remain closed until Thursday morning.

Riders are asked to monitor METRO Twitter and Facebook pages for timely information regarding transit service. METRO also offers real-time information through its service alerts system.

Please also note the following:

METRO’s T.R.I.P. app will not be an accurate source of “Next Bus” arrival during times of schedule fluctuation.
You may experience delays when calling METRO Customer Service at 713-635-4000 during this period.
METRO advises riders to monitor local media, and the National Weather Service for weather updates.
Current roadway conditions are available on TranStar’s Real-Time Traffic Map.
Sharing resources with METRO to serve the area are: Harris County, City of Houston and Texas Department of Transportation (TxDOT) with websites providing information about safety, weather, traffic and more during emergencies.

The Metropolitan Transit Authority of Harris County (METRO) is the region’s largest public transit provider, offering safe, reliable and affordable transportation services about 370,000 times per day. Besides operating more than 1,200 buses on METRO’s transportation network, METRORail's expanded system includes the Red Line (Main Street and Northline), Green Line (East End) and Purple Line (Southeast). METRO’s services also include: STAR Vanpool, METROLift, HOV/HOT lanes, Bike & Ride program, Park & Ride, and road improvement projects. Learn more about METRO services at ridemetro.org where you will also find useful tools like the RideMETRO app where you can plan your trip and even pay your fare from your phone.

Media Hot Line 713.739.4040

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