Release Date:       Aug. 29, 2017

Alert #4: METROLift Offering Limited Service for Life Sustaining Medical Care, Other METRO Services Suspended Through Wednesday

METROLift service is now available for customers in need of medically necessary transportation only.  The service is limited to patrons who need trips to receive dialysis and other life sustaining medical care.  Due to uncertain road conditions, it is still possible METROLift will not be able to reach certain areas to pick up patrons.  Requests will be handled on a case-by-case basis.

Scheduling METROLift:

METROLift trips should be scheduled one day in advance in the normal manner:   Online or by calling 713-225-6716. Due to high call demand, phone delays are possible, and patience is appreciated. Staff is available 24/7 in the METROLift Dispatch Center at (713) 225-0410 to answer any questions.  

All other METRO services remain suspended through Wednesday, Aug. 30. 

The Metropolitan Transit Authority of Harris County (METRO) is the region’s largest public transit provider, offering safe, reliable and affordable transportation services about 370,000 times per day. Besides operating more than 1,200 buses on METRO’s transportation network, METRORail's expanded system includes the Red Line (Main Street and Northline), Green Line (East End) and Purple Line (Southeast). METRO’s services also include: STAR Vanpool, METROLift, HOV/HOT lanes, Bike & Ride program, Park & Ride, and road improvement projects. Learn more about METRO services at ridemetro.org where you will also find useful tools like the RideMETRO app where you can plan your trip and even pay your fare from your phone.

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